Customer reviews from tracfone.com
Tracfone - LG Premier Pro Plus 32GB Prepaid
Average customer rating
3.5
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
35
4 Stars
22
3 Stars
12
2 Stars
9
1 Star
19
Customer Reviews for Tracfone - LG Premier Pro Plus 32GB Prepaid
Customer Rating
1
Terrible
on October 14, 2022
Posted by: Jimmy John Jr
This phone has crashed and stopped working (not turning on ) for long periods of time and also doesn't give me notifications for certain apps such as Snapchat, Messenger, Instagram, etc. It currently is not turning on and has been like this for almost an hour. From today this phone has only lasted roughly eight months.
Response from tracfone.comBy TracFone Wireless, October 14, 2022
Hello. This is Jomarey from TracFone Wireless. Our sincere apologies for any trouble you encountered with the service. Allow us to make things right for you. Please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks.
Written by a customer while visiting tracfone.com
