Customer reviews from totalwireless.com
Verizon Prepaid - Unbranded LG Premier Pro Plus 32GB Prepaid
Average customer rating
3.1
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
9
4 Stars
5
3 Stars
4
2 Stars
6
1 Star
7
Customer Reviews for Verizon Prepaid - Unbranded LG Premier Pro Plus 32GB Prepaid
Posted by: Rusti
Verified Purchase:Yes
I purchased two phones and have activated one of the two as the other is a gift. The phone is super glitchy and exits out if apps without any warning.
Response from totalwireless.comBy Total Wireless, December 13, 2021
Hi. This is Cristy from Total Wireless. We're sorry to hear that. We would love to hear more about your concerns and ensure to provide you with a concrete resolution. To better assist you, please copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. We will be happy to assist you. Thank you.
Written by a customer while visiting totalwireless.com
Customer Rating
2
Good price absolute outdated specs
on September 29, 2020
Posted by: Byleth
come on lg its 2020... 2gb ram and Helio p22 chip. This phone can barely even play roblox or minecraft. If you used just 3gb ram and a slightly better chip it would be perfect. Now I own a flagship samsung galaxy but I know that $80 can be better because look at Amazon HD 8 now thats the right chipset to use
Response from totalwireless.comBy Total Wireless, September 30, 2020
Hi. This is April from Total Wireless. Thank you for your rating and feedback. If you have comments or suggestions, please let us know. Have a wonderful day.
Written by a customer while visiting totalwireless.com
Customer Rating
3
Nice phone, but SD Card is a limitation
on October 23, 2020
Posted by: BigK87
I bought this phone when we traveled out west because my existing service (B00st) did not have adequate coverage where we were. Unfortunately, I have since discovered that, though the specs states the memory is expandable (up to 2Tb!!), NONE of that can be used as internal storage; it can only be used for portable storage. Meaning you can't move any downloaded apps to the SD card as I was able to with an older LG phone running an older version of Android. I contacted LG and they admitted it was a software, not hardware, limitation, so it seems like they could fix it if enough people complain. Just be aware.
Response from totalwireless.comBy Total Wireless, October 23, 2020
Hi. This is Marco from Total Wireless. We're sorry to hear that. If you need further assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you for the ratings you have left.
Written by a customer while visiting totalwireless.com
Posted by: Kathy29
Verified Purchase:Yes
My phone was a pain to set up. After several days of trying to make it work, calling 3 times & trying many fixes on the internet, my phone would not display proper screens for fixes & kept freezing up. Finally I called again, I spoke to SHEENA. We tried several fixes, no luck. She advised me the only way left was to do do a factory reset & lose all info & start over. I agreed. She walked me through the procedure and the phone seems fine now. What a hassel. ALSO, phone would not do LG switch or Smart switch, so phone is causing me to put in everything from scratch. Not a great experience with this model.
Response from totalwireless.comBy Total Wireless, May 22, 2021
Hi. This is Cristy from Total Wireless. Our sincere apologies for the system glitch you've experienced with the phone. We're here to help. Allow us to have another opportunity to check your device and ensure to provide you with a resolution. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Rest assured that we will do our best to rectify this issue. Thank you.
Written by a customer while visiting totalwireless.com
Posted by: Rebecca48
Verified Purchase:Yes
Best phone I ever bought. It has great features and handicap accessible.
Written by a customer while visiting totalwireless.com
Posted by: Jahjoe
Verified Purchase:Yes
Bought this phone, wish I didn't. Want to return it.
Response from totalwireless.comBy Total Wireless, November 1, 2020
Hi. This is Frank from Total Wireless. We are sorry to hear that you are having issues with your device. Let us take a closer look into what's going on and ensure a resolution for you. To further assist you, please copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting totalwireless.com
Customer Rating
2
Bad notifications - no repat like samsung phones
on July 4, 2020
Posted by: chris27
The good - Camera is better than equivalent-priced cheap samsungs.
The bad - notifications for missed calls, texts, etc. don't repeat as they doon cheap samsung phones I've had. Also, the vibrate for missed notifications when picked up that Samsung has, doesn't exist on this LG. As for the review above about no cases. The pro plus DOEs fit in a wallet case, but as of yet, there are no plastic "skin" cases fr the phone. I use the wallet style anyway so this wasn't an issue.
The bad - notifications for missed calls, texts, etc. don't repeat as they doon cheap samsung phones I've had. Also, the vibrate for missed notifications when picked up that Samsung has, doesn't exist on this LG. As for the review above about no cases. The pro plus DOEs fit in a wallet case, but as of yet, there are no plastic "skin" cases fr the phone. I use the wallet style anyway so this wasn't an issue.
Response from totalwireless.comBy Total Wireless, July 7, 2020
HI. This is Janet from Total Wireless. We're sorry to hear about your disappointment for this specific phone model. Let us know how we can help. Feel free to chat with us at http://bit.ly/2lFFpmo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Written by a customer while visiting totalwireless.com
Customer Rating
5
GREAT FEATURES
on September 22, 2020
Posted by: mikelikesit
I HAVE ALWAYS BEEN A SAMSUNG FAN. BUT TRIED THIS LITTLE LG, AND BECAME A BIT OF A FAN OF THIS LG.
Written by a customer while visiting totalwireless.com