Customer reviews from totalwireless.com
Verizon Prepaid - Unbranded LG Premier Pro Plus 32GB Prepaid
Average customer rating
3.1
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
9
4 Stars
5
3 Stars
4
2 Stars
6
1 Star
7
Customer Reviews for Verizon Prepaid - Unbranded LG Premier Pro Plus 32GB Prepaid
Posted by: mike pilot
Verified Purchase:Yes
Bought it very recently. Have had some challenges. Didn't ship till second business day for some unknown reason. Already locks up some times. Does not receives all texts in a timely manner, or some times at all. Haven't figured out yet how to disable some news alerts (Google News). Camera tends to fight you when trying to get a quick photo. Not as many features built into the phone & text notifications even though same brand and nearly same price point. I do like the fingertip unlock feature.
Written by a customer while visiting totalwireless.com
Posted by: Goober1201
Verified Purchase:Yes
So far its ok. Havent downloaded anything and its glitched and froze a few times. Been turned on since Christmas day 2020.
Response from totalwireless.comBy Total Wireless, December 28, 2020
Hi. This is Robert from Total Wireless. Thank you for your feedback. If you have questions or concerns, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Written by a customer while visiting totalwireless.com
Posted by: joey tomat
Verified Purchase:Yes
The phone has a great price and is very nice, good battery life, etc. But this is the second L455DL I purchased in 3 months. The screen is very delicate and cracks easily. The first one I did drop from a coffee table and the screen shattered. My second one started chipping on the sides of the screen even though I do have a cover on it, and then the screen cracked in my pocket. I haven't dropped it, just breaks in normal use. I've purchased a different phone because of this. Just so delicate.
Response from totalwireless.comBy Total Wireless, March 15, 2021
Hi. This is Marco from Total Wireless. Thank you for the ratings you have left. However, were sorry to hear that you are caught in this situation. If you need further assistance with your device, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting totalwireless.com
Posted by: Anonymous
Verified Purchase:Yes
It has everything I need to run my desired apps and has no trouble with battery life. Excellent for a cheaper model.
Written by a customer while visiting totalwireless.com
Customer Rating
1
If planning to transfer to another phone.
on October 12, 2020
Posted by: So sorry
Will not import text messages by design. Perhaps with some paid app, but I haven't been able to find one as of yet.
Response from totalwireless.comBy Total Wireless, October 13, 2020
Hi. This is Marco from Total Wireless. Thank you for the rating. To further assist you, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting totalwireless.com
Posted by: Wayman
Verified Purchase:Yes
The phone works just fine when it is working, but it locks up (unresponsive) at least two times a day, and has to be reset by holding volume down plus power button for 11 seconds.
Response from totalwireless.comBy Total Wireless, December 9, 2020
Hi. This is Ramel from Total Wireless. If you need assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Response from totalwireless.comBy Total Wireless, December 9, 2020
Hi. This is Jude from Total Wireless. Thank you for rating us. Allow us to check your account so that we can resolve it as quickly as possible. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks.
Written by a customer while visiting totalwireless.com
Customer Rating
5
Great Phone
on December 23, 2020
Posted by: Anonymous
Bought this for my sister since her other phone was not doing all she needed to do. She is super happy with it and wished I had gotten it for her sooner. Easy to buy a case for. Just looked on ebay !!
Written by a customer while visiting totalwireless.com
Customer Rating
2
"Freeze" This Phone is junk!!
on January 28, 2021
Posted by: Suzanne
I just got this phone a few days ago & all it does is FREEZE UP!!!! I bought this phone because my sister has the same phone & it works fine with her carrier, she loves it. Me not so much....it lags & freezes up all the time, & at the worst times! Definitely not happy with this purchase.
Response from totalwireless.comBy Total Wireless, January 30, 2021
Hi. This is Frank from Total Wireless. We're sorry to hear that you are having this issue with your phone. We are determined to help you in resolving your issue. Kindly copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you for the ratings you have left.
Written by a customer while visiting totalwireless.com