Customer reviews from totalwireless.com
Verizon Prepaid - Unbranded LG Premier Pro Plus 32GB Prepaid
Average customer rating
3.1
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
9
4 Stars
5
3 Stars
4
2 Stars
6
1 Star
7
Customer Reviews for Verizon Prepaid - Unbranded LG Premier Pro Plus 32GB Prepaid
Posted by: TYSHEEMA
Verified Purchase:Yes
LG PREMIER PRO PLUS PHONE REVIEW TOTAL WIRELES. COM
Written by a customer while visiting totalwireless.com
Customer Rating
1
Bad
on February 11, 2021
Posted by: Fred
This is the worst phone I have ever had. Locks up, slow, and always ejects my memory card message, have to restart all the time. Its an Inconvenience to my business.
Response from totalwireless.comBy Total Wireless, February 12, 2021
Hi. This is Marie from Total Wireless. We're sorry for the inconvenience that you have encountered with your phone. Allow us to further check on it so we can have the issue resolved as soon as possible. Please copy this link http://bit.ly/2lFFpmo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the keyword HELP to 611611. Thank you.
Written by a customer while visiting totalwireless.com
Customer Rating
2
It's okay but had better
on February 18, 2021
Posted by: stacey
I bought this phone yesterday at Target and the battery takes forever to charge and the battery dies pretty fast so I will be using this phone as a back up and just gonna buy a new one.
Response from totalwireless.comBy Total Wireless, February 18, 2021
Hi. This is Frank from Total Wireless. We're sorry to hear that you are having this issue with your phone. We are determined to help you in resolving your issue. Kindly copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you for the ratings you have left.
To save the battery life, you may want to consider these tips:
1.Reduce screen brightness. The easiest way to conserve battery life while maintaining full function is to reduce the brightness of the screen.
2.Turn off the cellular network or limit talk time.
3.Use Wi-Fi, not 4G.
4.Limit video content.
5.Turn on Smart Battery Modes.
To save the battery life, you may want to consider these tips:
1.Reduce screen brightness. The easiest way to conserve battery life while maintaining full function is to reduce the brightness of the screen.
2.Turn off the cellular network or limit talk time.
3.Use Wi-Fi, not 4G.
4.Limit video content.
5.Turn on Smart Battery Modes.
Written by a customer while visiting totalwireless.com
Customer Rating
1
DO NOT BUY
on June 25, 2021
Posted by: csmith17
I have had mine for over a year now, and for the first week it was fair. After that, the OS updated and it now requires 1.7GB of the 2GB of RAM to function. This means that it will randomly shut down if you have too many things going on. This includes talking on the phone for more that 45 minutes for an interview. This is the absolute worst phone that I have ever owned
Response from totalwireless.comBy Total Wireless, June 26, 2021
Hi. This is Frank from Total Wireless. We are sorry to hear that you are having issues with your phone. Allow us to take a closer look into what's going on and ensure a resolution for you. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you.
Written by a customer while visiting totalwireless.com
Posted by: Brooke
Verified Purchase:Yes
Does a software update 3 times a day. I don't like the emojis. It's slow to unlock. Takes horrible pictures. And I hate the Google button.
Response from totalwireless.comBy Total Wireless, September 11, 2021
Hi. This is Arianne from Total Wireless. We're sorry to know that you're displeased with the phone. If you need further assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you.
Written by a customer while visiting totalwireless.com
Posted by: Gslloyd
Verified Purchase:Yes
I bought this phone a couple of weeks ago. It works okay. It is not an expensive phone and it looks good. But the processor is rather slow. It has adequate memory for most of my apps. But they do not run quickly. It struggles when I hook it up to Android auto and use it with my car. But what did I expect for a $60 phone. It would be a great phone for a kid.
Written by a customer while visiting totalwireless.com
Posted by: Hancock81
Verified Purchase:Yes
LG for life, these phones can take a betting and still work.
Written by a customer while visiting totalwireless.com
Customer Rating
1
POOR BATTERY LIFE
on November 25, 2021
Posted by: sombys
Bought 2 of these phones and both of them the battery does not even last a full day. Put a full charge on phone wake up in a.m. and is down to 96% location is off on both. We have to carry chargers with up because if we use it alot it dies.
Response from totalwireless.comBy Total Wireless, November 26, 2021
Hi. This is Katrina from Total Wireless. Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. Let's go over all the details and options together to resolve this issue. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Written by a customer while visiting totalwireless.com