Customer reviews from lg.com
LG - STUDIO 5.0 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower w/Steam and Built-In Intelligence - Noble Steel
Average customer rating
4.6
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
43
4 Stars
4
3 Stars
2
2 Stars
2
1 Star
2
91%of customers recommend this product.
(
31 out of
34)
Customer Reviews for LG - STUDIO 5.0 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower w/Steam and Built-In Intelligence - Noble Steel
Customer Rating
1
Dont waste your money
on February 24, 2023
Posted by: LGSooks
from St Louis, MO
This tower of garbage was delivered yesterday. Ran my first load of laundry in it today. Washer washes. Dryer spins but doesnt heat. Over 2 hours of veing passed between distributer and LG, 20 minutes of which was just getting my phone number right. Now they tell me they will call back within 24 Business hours...on a friday...and that is to suppoaedly setup an exchange. Do not waste your time or money on this.
Quality
1
Features
1
Value
1
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, February 25, 2023
Thank you for sharing your experience with us about your LG STUDIO Single Unit Front Load WashTower™ with Center Control™ 5.0 cu. ft. Washer and 7.4 cu. ft. Electric Dryer model WSEX200HNA. We're sorry to hear about the inconvenience you have experienced. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Danee
Written by a customer while visiting lg.com
Customer Rating
4
SLEEK, STYLISH, AND WASHES EXTREMELY FAST!!!!
on March 6, 2023
Posted by: Michael Wade
from El Paso, Texas
I bought this LG Studio Series Washtower so that I could trade in my 3 year old LG Washer & Dryer for a sexier, newer model that takes up half the floor space. I have had the Washtower for about a week and have done a ton of laundry, and these are my findings:
PROS:
* Takes only half the floor space than side-by-side units
* Seems a little quieter than previous models I have used
* Faster wash times
* Dries very evenly
* Middle control panel easy to reach/use
PROS:
* Takes only half the floor space than side-by-side units
* Seems a little quieter than previous models I have used
* Faster wash times
* Dries very evenly
* Middle control panel easy to reach/use
CONS:
* Doesn't come with a detergent tank
* WIFI extremely difficult to set up
* Doesn't come with a detergent tank
* WIFI extremely difficult to set up
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Christian Jimenez, LG Social Media, April 6, 2023
Thanks for your detailed review for the LG STUDIO WashTower™ with Center Control™ 5.0 cu. ft. Washer and 7.4 cu. ft. Electric Dryer. We appreciate you taking the time to list the features you liked! Regarding the feedback around the lack of detergent tank, we'll take that into account as we create future generation models. We're always looking to increase customer satisfaction as we create newer models. In the meantime, should you need support, don't hesitate to reach out to us via social media. We're available on Facebook (@LGUSA) and Twitter (@LGUSSupport) for your convenience. Feel free to direct message us on Twitter or private message us on Facebook. We'd be happy to assist! ^Chris
Written by a customer while visiting lg.com
Customer Rating
5
LG Studio
on March 22, 2023
Posted by: ET58
from DFW, Texas
[This review was collected as part of a promotion.] I bought this LG Studio two weeks ago and it is the best washer and dryer I have ever had.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, March 23, 2023
It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience with our products. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Customer Rating
5
Easy to use
on June 28, 2023
Posted by: MK7798
from Fond du Lac WI
Our wash tower is easy to use very self-explanatory fits in our space and is Nice and big! I like the feature of Wi-Fi so I know when loads are done and need to be changed saving a lot of time using this feature
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Very convenient!
on July 31, 2023
Posted by: Timmy13
from Oak Creek, WI
Great tower Washer/Dryer upgrade from side-by-side for Condo. Saves room to store other items.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com