Customer reviews from lg.com
LG - STUDIO 5.0 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower w/Steam and Built-In Intelligence - Noble Steel
Average customer rating
4.6 out of 5
4.6
(53 Reviews)
Open Ratings Snapshot
Rating breakdown 53 reviews
5 Stars
43
4 Stars
4
3 Stars
2
2 Stars
2
1 Star
2
91%of customers recommend this product. 
(
31 out of 34
)
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Customer Reviews for LG - STUDIO 5.0 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower w/Steam and Built-In Intelligence - Noble Steel
Customer Rating
5 out of 5
5
Love it!
on May 13, 2021
Posted by: SarahB2685
[This review was collected as part of a promotion.] We have had this about 2 months now and I'm very pleased. Love that it takes up very little space, is very quiet and much easier to operate than I thought. Adding a few pictures. Every so often you need to empty out the drain via a small hose on the bottom and wipe out the inside...very simple. Only minor complaint is the dryer door ends up dumping lint if you had alot in that load(men's construction/work clothes)
Pros: Style/Design, Features/Settings, Performance, easy to use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Absolutely delighted! Beauty and brains!
on September 14, 2021
Posted by: Denayarb
from Norfolk, VA
[This review was collected as part of a promotion.] Extremely well made. This unit is absolutely solid and gorgeous. We replaced our traditional stacked washer and dryer with this unit and couldn’t be happier. This unit actually takes up less space than our old units plus we gained .5 CF in washer load capacity (from 4.5 with our old unit to 5.0 with this unit)! Simple instructions made it easy to install ourselves. Unit is quieter than our old units and washes our clothes better and faster with the turbo wash feature. It was super easy to connect to our network and set up the app and has integrated nicely into our smart home setup. It’s simple and easy to use the app to select just the right cycle for the type of laundry and downloads instantly to the machine. I get notified on my apple watch when the cycle is done!!! I have to mention again just how stunningly gorgeous this unit is. I actually want to keep the laundry closet open just so I can look at it whenever I walk by. The solid glass doors and beautiful metal finish is breathtaking. Our old units had trim that was chrome painted plastic and started to chip off. This unit is all metal on the front which should stay beautiful for the life of the unit and is so easy to clean. I actually look forward to doing laundry. Amazing!!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
Not great
on May 13, 2022
Posted by: mercolin
from Holland, PA
[This review was collected as part of a promotion.] I bought this item because I was trying to accomplish two things: save space in my laundry area with a stacking unit, and increase my wash/dry capacity (by volume). Unfortunately, this product is broken after less than a year, so I am back where I started. Based on my experience, this configuration is not suited for anything but installation on a cement first floor or basement. First, the bad: the washer volume is 5.0 cuft, but it is not capable of a very large load without destroying the bearings for the washtub. The wifi will only allow one user at a time to be linked to the unit; the spin cycle (even when the unit has been perfectly leveled) is ridiculous for vibration. Figuring out how much detergent to use is like trying to adjust the vertical hold on your tv with a blindfold on, the dryer vent sensor is VERY finicky, the dryer moisture sensor is VERY sensitive and will constantly adjust the dryer time without notice, the unit is HEAVY and BIG, the wifi app is constantly a problem (freezes and gets hung up on a single page), it is so new, there are no parts available. The good: there are a multitude of wash cycles on the app to choose from, the app will give you status of the washer and dryer cycles in real time, it is a HUGE energy and water saver over a regular washer dryer set, it looks nice, it is a stacking unit.
Bottom line, for this price point, I think this unit has a LONG LONG way to go to be ready for primetime. Unless you are going to use this on a concrete floor in a basement or on a first floor and you only have very small amounts of laundry to do, this unit is not for you. I would keep shopping.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Features
3 out of 5
3
Value
2 out of 5
2
Response from lg.comBy JenniferSocial MediaMay 13, 2022
Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Fantastic Stacked Washer/Dryer
on January 1, 2022
Posted by: Scout5
from Scottsdale
[This review was collected as part of a promotion.] I absolutely love this product. So convenient to set up. Cleans very well. Dryer even fresheners cloths. And the best part is that the washer does NOT bang when spinning the clothes. Perfect height to get clothes out of the dryer. Did I say that I love this appliance? I DO!!!!!!!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Easy and efficient
on July 3, 2021
Posted by: Frenda
[This review was collected as part of a promotion.] To load and unload is easy as it can be. The display and options on the control panel are the best. After every wash load, you do need to take an extra minute to wipe away the left over water around the rubber seal. It does not take long and it is easy to incorporate in your routine.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great all around
on September 24, 2022
Posted by: Before and after
from Conroe tx
I have now had mine for almost a month
I am absolutely in love with them. I have never had a front load machine and was worried, I have heard some stories. I am so impressed by both washer and dryer
They take up way less room in a small place . I'm short so all controls are in the middle , I can reach ans see everything.
All around great unit
Pros: Style/Design
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Works great
on January 4, 2021
Posted by: Jeff3346
from West palm beach
[This review was collected as part of a promotion.] I bought the LG all in one tower a month ago. We love it. Very quiet unit, does a great job and very impressed with the LG product. We will be buying LG products for now on
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great machines
on February 21, 2021
Posted by: Driver 3
from Ohio
[This review was collected as part of a promotion.] After looking at a lot of washers and dryers we decided to go with the LG combo. It is great. It operates very quietly and does a really good job. We have been using for 7 weeks and no complaints.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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