Customer reviews from otterbox.com
OtterBox - Symmetry Clear Series for Apple iPhone 12 mini - Wallflower
Average customer rating
4.6
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
38
4 Stars
7
3 Stars
2
2 Stars
0
1 Star
2
91%of customers recommend this product.
(
40 out of
44)
Customer Reviews for OtterBox - Symmetry Clear Series for Apple iPhone 12 mini - Wallflower
Posted by: ChIcagolisa2021
Verified Purchase:Yes
Bought this about a month ago. It fits tight so it takes a little effort to get it on but it looks fantastic and the rubber sides make it easy to grip and hold on! Great design
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tengu
Verified Purchase:Yes
Good protection. Improved access to buttons. An excellent choice.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Danielle K
Verified Purchase:Yes
This clear case is great for showing my phone skin on the back. The skin came with side skins, but they didn’t work with this case (which is fine by me) because it’s so snug. I love that it’s snug so my phone won’t pop out of the case if it fell. Also, it’s sturdy. Some brands are more flexible, but I want/need something more sturdy. It’s a slim fit so it’s not bulky and big.
Anyway, great case, exactly what I was looking for.
Anyway, great case, exactly what I was looking for.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
5 stars for looks and durabilty, 3.5 for comfort
on July 7, 2021
Posted by: cagey
I've always been happy with how well OtterBox cases protect my iPhones. My one complaint about the Symmetry is the top of the bezel that is the length of the "notch" isn't as rounded as the sides / bottom, and it feels slightly uncomfortable against my ear when talking on the phone. Otherwise, a solid prospect for protective cases.
Written by a customer while visiting otterbox.com
Posted by: Sarahjo22
Verified Purchase:Yes
I bought this for my new purple phone and I love it! Easy to put on, looks great, plenty of sparkle.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
All scratched within an hour of first use
on October 22, 2021
Posted by: Busyb
Just bought this at a local retailer. Put it on my phone. It got all scratched up immediately. And the fingerprints. Ugh!
Wish I could return it
Wish I could return it
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 25, 2021
We're so sorry to hear your new Symmetry Series Clear Case took on such scarring right out of the gate. Although there is an anti-scratch coating applied, the types of materials the case comes into contact with and the pressure involved can still be a factor with such things.
Most retailers will allow a return of a product within a certain amount of time from purchase, but if that isn't an option we do have a great warranty that can help get things smoothed out with a brand-new replacement for a fresh start!
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Most retailers will allow a return of a product within a certain amount of time from purchase, but if that isn't an option we do have a great warranty that can help get things smoothed out with a brand-new replacement for a fresh start!
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1
By a good fit Too tight cannot remove it easily
on July 10, 2021
Posted by: Russi
Verified Purchase:Yes
I bought this a month ago and I am very unhappy about it
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, July 12, 2021
We're sorry to hear you're feeling a bit uneasy about removing the Symmetry Clear Series Case from your iPhone 12 mini. We definitely like to make a secure case, but you should be able to peel it off beginning at one of the corners. In addition, you should find the case will ease up a bit after installing and removing it a few times.
If we can be of any further Otter assistance, please feel welcome to reach us at 1-855-688-7269 and we'll always be happy to help!
Best,
OtterBox Customer Service Team
If we can be of any further Otter assistance, please feel welcome to reach us at 1-855-688-7269 and we'll always be happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Carol
Verified Purchase:Yes
I love my iPhone 12 mini clear sparkle case - it's great!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com