I got this a few weeks back and the zipper already broke. Kind of bummed. Still love the product through!
Response from swissgear.comBy Swissgear, Customer Service, July 10, 2023
Hello, We're very sorry to hear that your backpack did not meet the high standards of Swissgear. We strive to create durable, quality products, and we would like to assure you that this particular item was an unfortunate anomaly. Please contact our customer service team at support@swissgear.com with your order information. We will be more than happy to help resolve this issue.
Have a great day!
Written by a customer while visiting swissgear.com