Customer reviews from jennair.com
JennAir - 36 in. Wide RISE 21.9 Cu. Ft. French Door Counter-Depth Refrigerator with TriSensor Climate Control - Stainless Steel
Average customer rating
3.9
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
44
4 Stars
35
3 Stars
20
2 Stars
10
1 Star
7
65%of customers recommend this product.
(
74 out of
113)
Customer Reviews for JennAir - 36 in. Wide RISE 21.9 Cu. Ft. French Door Counter-Depth Refrigerator with TriSensor Climate Control - Stainless Steel
Customer Rating
4
Spacious interior design
on July 16, 2022
Posted by: CMM*
from Pittsburgh
Length of ownership:1 month
[This review was collected as part of a promotion.] Purchased a new home and these appliances were included in the build, very nice quality.
Pros: Attractive Design, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Beauty has its rewards!
on July 15, 2022
Posted by: Smallfryas
from St. Petersburg, Florida
Length of ownership:6 months
[This review was collected as part of a promotion.] This is a beautiful refrigerator and very functional. We've owned cabinet-depth refrigerators before and their is not enough space for everything. This one is not only beautiful with the Rise handle, but has a lot of space inside, as well.
Pros: Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
3
Don't like the handles
on July 14, 2022
Posted by: Sue Moe
from Renton WA
Length of ownership:3 months
[This review was collected as part of a promotion.] Had to replace my original purchase less than a month old and it was replaced with a floor model with the same but worse issues.
Cons: Flimsy Construction
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
2
Ice maker failed to work on power up.
on July 5, 2022
Posted by: Beak29
from Ohio
Length of ownership:1 month
[This review was collected as part of a promotion.] Brand new unit and ice maker failed to work on power up. Not sure how this makes it through quality control when this one of the fundamental functions of a refrigerator/freezer.
Had to call a service man and was confirmed ice maker did not work. Replaced ice maker and valve and problem was solved.
Since it appears that Jenn Air marketing philosophy is to not allow any discounting on the product then the consumer deserves better.
Extend the warranty if you think your product is a level or two above the competition. We like the unit from an appearance and feature standpoint and thought we were getting a higher quality unit. Off to a bad start. On your next question I would not recommend this product to a friend only based on our initial experience with this unit.
Had to call a service man and was confirmed ice maker did not work. Replaced ice maker and valve and problem was solved.
Since it appears that Jenn Air marketing philosophy is to not allow any discounting on the product then the consumer deserves better.
Extend the warranty if you think your product is a level or two above the competition. We like the unit from an appearance and feature standpoint and thought we were getting a higher quality unit. Off to a bad start. On your next question I would not recommend this product to a friend only based on our initial experience with this unit.
Pros: Attractive Design, Easy To Use
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
2
Door issue
on June 27, 2022
Posted by: Anonymous
from Newcastle, WA
Length of ownership:3 months
[This review was collected as part of a promotion.] Left door can't close properly. Have to manually pull the door tab to close.
Pros: Attractive Design
Cons: Unstable
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
4
good features
on May 23, 2022
Posted by: neanderthal
from orange park fl
Length of ownership:3 months
[This review was collected as part of a promotion.] i have had the refridgerator a short time performing well so far
Pros: Attractive Design, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
3
To match my other appliances
on April 28, 2022
Posted by: Kymm
from Rancho Cucamonga ca
Length of ownership:1 month
[This review was collected as part of a promotion.] I had to purchase this fridge to replace a 3 year old fridge that was not working properly. I chose the new fridge that best matched my current appliances. I’m not thrilled about having a counter depth fridge as I have room for a full depth fridge but none fit the aesthetic that I was looking for. The handles on this fridge are not one solid piece and have very sharp edges so you must use caution. The deli drawer cannot be opened without opening both fridge doors. There is quite a bit of moisture in the fridge and I’m unable to control.
Pros: Attractive Design
Cons: Hard To Use
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
4
So far it's been good
on April 28, 2022
Posted by: Blake
from Winchester, TN
Length of ownership:1 month
[This review was collected as part of a promotion.] Came with a new house we bought. Had to have the installer back to properly level it. The wing on the left door was not hitting the cam that latches it. Not sure the reasoning for that latch system but I'm not a fan from a keep it simple prospective. Not a lot of space for it's overall size.
Pros: Attractive Design
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com