Customer reviews from jennair.com
JennAir - 36 in. Wide RISE 21.9 Cu. Ft. French Door Counter-Depth Refrigerator with TriSensor Climate Control - Stainless Steel
Average customer rating
3.9
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
44
4 Stars
35
3 Stars
20
2 Stars
10
1 Star
7
65%of customers recommend this product.
(
74 out of
113)
Customer Reviews for JennAir - 36 in. Wide RISE 21.9 Cu. Ft. French Door Counter-Depth Refrigerator with TriSensor Climate Control - Stainless Steel
Customer Rating
5
Awesome refrigerator!!
on March 17, 2026
Posted by: Sandy1
from Texas
Length of ownership:1 month
[This review was collected as part of a promotion.] After After 12 years and 3 Samsong refrigerators later, I realized Not to settle and go with the BEST!!!
Pros: Convenient, Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
1
Doors Misaligned and Not Adjustable
on December 25, 2025
Posted by: Dave67
[This review was collected as part of a promotion.] After installing and leveling our new fridge, the doors were misaligned. The manual has a procedure for aligning the doors by adjusting a screw in the right lower hinge with the 1/8 in hex wrench provided. That would be great except for the fact that neither wrench nor screw actually exists. Looking for help through email and chat was useless. They provide the same manual with incorrect information and suggest scheduling service. Jennair seems to have "upgraded" the design to not allow for door alignment while providing an outdated manual. This is marketed as a high end appliance. It is not.
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
4
Good Product
on November 18, 2025
Posted by: RKLR
from WI
Length of ownership:1 month
[This review was collected as part of a promotion.] Liking my Jenn-Air Refrigerator in my kitchen in my new home!
Pros: Attractive Design, Compact, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
4
Simple and functional
on November 14, 2025
Posted by: Bill77
from Orange County, CA
Length of ownership:1 month
[This review was collected as part of a promotion.] This is a replacement of the almost identical model. The previous one we spent money on repairing and it failed again due to internal leak, not able to repair. So Jennair offered us a fair price for a replacement
Pros: Convenient, Attractive Design, Easy To Use, Quality Construction
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
3
door latch is weird and condensate
on October 13, 2025
Posted by: Hamid
from Phoenix, AZ
Length of ownership:3 months
[This review was collected as part of a promotion.] door latch is weird and water condensate on the side of the door. condensation is a sign of a thermal leakage
Written by a customer while visiting jennair.com
Customer Rating
2
Refrigerator door doesn’t close properly
on September 11, 2025
Posted by: Freebird
[This review was collected as part of a promotion.] The refrigerator door doesn’t close properly over half the time. Doesn’t line up in the latch. Have to manually line the door up in the latch very frequently.
Pros: Attractive Design
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
4
Very nice with good features
on August 18, 2025
Posted by: GrannyD
from NW Indiana
Length of ownership:6 months
[This review was collected as part of a promotion.] Bought for our new home in 2025! Just what we wanted. Unfortunately the damper control assembly became squeaky when operating. Yet to have it repaired.
Pros: Convenient, Attractive Design, Easy To Use
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
4
JennAir Refrigerator
on August 6, 2025
Posted by: TV12
from Chicago
Length of ownership:3 months
[This review was collected as part of a promotion.] We decided to pay more than other products we looked at, since the quality felt a bit better. So far, so good. One concern is that it is taller than other competitor models, so we had to deal with modifying a top cabinet. Make sure to check your clearance. We also wanted a refrigerator without water and Ice in the door, which this model supports.
One thing I find interesting is that there is no JennAir emblem on the outside of the refrigerator. Is JennAir afraid to advertise?
One thing I find interesting is that there is no JennAir emblem on the outside of the refrigerator. Is JennAir afraid to advertise?
Pros: Attractive Design, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com