Customer Reviews for JennAir - 36 in. Wide RISE 21.9 Cu. Ft. French Door Counter-Depth Refrigerator with TriSensor Climate Control - Stainless Steel
Customer Rating
3
Nice refrigerator but already having issues
on August 21, 2023
Posted by: Fridge Home
from Dripping Springs, TX
Length of ownership:3 months
[This review was collected as part of a promotion.] We moved into our new build in early June and have already found our refrigerator door seal is completely broken and the door isn’t staying shut correctly. The fridge isn’t staying as cold as it should because of this. What a bummer.
[This review was collected as part of a promotion.] Turned it on and the temp for the freezer won’t go below 54 and fridge temp won’t go below 64. Not expected at all!
Pros: Attractive Design
Cons: Leaks
No, I would not recommend this to a friend.
Response from jennair.comBy Teresa, Social, August 14, 2023
Hello! We would like to look into this for you! Kindly send us an e-mail at Canadasocial@KitchenAid.com with your model and serial number, and your phone number. Please include case/review ID #272652079 in the subject line. We look forward to hearing from you! -Teresa
[This review was collected as part of a promotion.] I thought the water dispenser in the fridge would be cleaner, but it drips even when not dispensing water, and the flow is weak. Also, the interior of this refrigerator is not great either.
[This review was collected as part of a promotion.] We just bought this and are pretty happy overall. We have a hum to the appliance we were not expecting. We have called service and hopefully it will be resolved. We haven’t heard from them yet. Beautiful to look at but we would like a quieter appliance.
[This review was collected as part of a promotion.] The left door flap does not fold unless you close it first. They have been out twice to repair it and it still does not fold.
[This review was collected as part of a promotion.] This refrigerator is perfect for us. We love the storage options. Our fruit and veggies stay fresh longer. It’s sleek and updated our kitchen remodel.
[This review was collected as part of a promotion.] Unit installed and did not work AT ALL. Had no coolant. Replacement unit has defective ice maker. So far I am not at all pleased with my selecton.