Customer reviews from jennair.com
JennAir - RISE 21.9 Cu. Ft. French Door Counter-Depth Refrigerator with Gourmet Bay drawer and TriSensor Climate Control - Stainless Steel
Average customer rating
3.9
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
42
4 Stars
31
3 Stars
19
2 Stars
9
1 Star
6
66%of customers recommend this product.
(
69 out of
105)
Customer Reviews for JennAir - RISE 21.9 Cu. Ft. French Door Counter-Depth Refrigerator with Gourmet Bay drawer and TriSensor Climate Control - Stainless Steel
Customer Rating
1
Quality is horrendous
on February 19, 2025
Posted by: Disappointed owner
from Fremont CA
Length of ownership:6 months
[This review was collected as part of a promotion.] We've used this refrigerator for less than 5 months when part of the door gasket just came off partially. I've another much cheaper Whirlpool that lasted 8 years without a single issue.
Pros: Attractive Design
Cons: Flimsy Construction
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
1
Horrible doors
on June 5, 2025
Posted by: LouL
from Ocean City NJ
Length of ownership:6 months
[This review was collected as part of a promotion.] I bought this for my beach home because we wanted high end appliances. Unfortunately the actual function of the doors on the refrigerator make it highly unreliable. You have to go through a three step process to make sure they actually close.
Cons: Flimsy Construction, Unstable, Hard To Use
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
3
Why?
on July 7, 2025
Posted by: Cire
from Washington
Length of ownership:1 month
[This review was collected as part of a promotion.] Perhaps someone out there can tell me WHY in the world, the racks in this refrigerator do not go all the way to the back wall of the refrigerator? I have had numerous items fall behind the shelves. Unbelievable.
Pros: Easy To Use
Cons: Hard To Use
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com