Customer reviews from belkin.com
Belkin - Valet Charge Dock for Apple Watch + iPhone - Rose Gold
Average customer rating
3.6
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
71
4 Stars
14
3 Stars
14
2 Stars
12
1 Star
32
64%of customers recommend this product.
(
7 out of
11)
Customer Reviews for Belkin - Valet Charge Dock for Apple Watch + iPhone - Rose Gold
Customer Rating
1
Disappointed.
on November 13, 2018
Posted by: Mtiin
from Cardiff,ca
Purchased in May at Apple Store Carlsbad.
Suddenly no longer charges eith phone or watch. Tried different outlets.
My husband has this same Carger. His is still working
Suddenly no longer charges eith phone or watch. Tried different outlets.
My husband has this same Carger. His is still working
Response from belkin.comBy Belkin, Customer Support, November 13, 2018
Hi Mtiin,
The Valet Charge Dock was designed to be durable. It is odd for the product to just stop working. Allow us to look into this.
Just send us your contact details at BelkinCares@belkin.com along with the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
The Valet Charge Dock was designed to be durable. It is odd for the product to just stop working. Allow us to look into this.
Just send us your contact details at BelkinCares@belkin.com along with the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Waste of money
on November 26, 2018
Posted by: Ahutch87
from Orlando, FL
Bought this with my iPhone 7 and Apple Watch 3. I still have the Series 3 but upgraded to An Xr. It’s not the incompatibility of the Xr I’m worried about, it’s the complete failure of the Apple Watch charger. The magnet still works, but no charge to the watch. Other people are having similar issues as well on online forums. Save your money.
Response from belkin.comBy Customer Support, November 26, 2018
Hello,
As much as we strived to make our devices future-proof, our Belkin PowerHouse and Valet docks came to market well before the new iPhones. With the recent testing, the iOS update of 12.1 for the iPhone XS, XS Max, and XR allows these phones to charge on the F8J200 and F8J183 but at a reduced rate.
We recommend updating your OS to the latest version or look into our upcoming docks that will come out before the year ends. For further concerns, feel free to email us at BelkinCares@belkin.com.
Regards,
Klaudette
Belkin Support
As much as we strived to make our devices future-proof, our Belkin PowerHouse and Valet docks came to market well before the new iPhones. With the recent testing, the iOS update of 12.1 for the iPhone XS, XS Max, and XR allows these phones to charge on the F8J200 and F8J183 but at a reduced rate.
We recommend updating your OS to the latest version or look into our upcoming docks that will come out before the year ends. For further concerns, feel free to email us at BelkinCares@belkin.com.
Regards,
Klaudette
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Extremely disappointed with lack of compatability
on December 19, 2018
Posted by: JCubed
from Cleveland, Ohio
Had this dock under a year and upon the release of the Xs found that it is no longer compatible. Confused how Belkin could use such proprietary technology that it is not somewhat future proof when cheaper much less expensive docks and cables have no issue. I understand technology changes but Apple did not indicate any significant updates to charging in this most recent iteration. For the price of a new dock from Belkin I'm not sure I trust that I won't run in to the same issue next year, this isn't something that should be an annual purchase.
Response from belkin.comBy Belkin, Customer Support, December 20, 2018
Hi JCubed,
We understand where you're coming from. The incompatibility of our Valet and Powerhouse Charging Dock was just a momentary setback and our Engineering Team was able to resolve the issue. You just need to make sure that the iOS of your new iPhone device is up to date (12.1) and once it is updated, your phone should work and charge again with the dock. Feel free to e-mail us at BelkinCares@belkin.com should you have further questions.
We'll be right here.
Regards,
Joseph
Belkin Support
We understand where you're coming from. The incompatibility of our Valet and Powerhouse Charging Dock was just a momentary setback and our Engineering Team was able to resolve the issue. You just need to make sure that the iOS of your new iPhone device is up to date (12.1) and once it is updated, your phone should work and charge again with the dock. Feel free to e-mail us at BelkinCares@belkin.com should you have further questions.
We'll be right here.
Regards,
Joseph
Belkin Support
Written by a customer while visiting belkin.com
Posted by: DABS
from Camden, Maine
Verified Purchase:Yes
My husband bought this as a Christmas gift. I was always having to use 2 different cords in 2 different rooms to charge my phone and watch. Now my charger sits on my bedside table and I can charge both my phone and watch at the same time. Everything is ready to go in the morning, what a great way to start the day!
Written by a customer while visiting belkin.com
Posted by: arearden
from Orlando, FL
Verified Purchase:Yes
This charger is simply amazing! The design and easy use are perfect. I highly recommend it. We have purchased 3 of these awesome chargers for our apple products.
Written by a customer while visiting belkin.com
Posted by: YourWhatHurtsu
from Eagle Rock, California
Verified Purchase:Yes
Very stylish design, perfect match to Apple's sleek and streamline shape. The adjustable lightning port allows for flawless connection and support for my Iphone 7s.
The extended charging disk for my Apple 4 watch provides ease of charging connection and visible use if needed. Great design and will accent desk or nightstand.
The extended charging disk for my Apple 4 watch provides ease of charging connection and visible use if needed. Great design and will accent desk or nightstand.
Written by a customer while visiting belkin.com
Customer Rating
2
Great while it worked
on January 30, 2019
Posted by: Danny2323
from California
Bought it the 9th and it stopped charging through the lightning charger today. Watch dock still works
Response from belkin.comBy Customer Support, January 30, 2019
Hi,
To verify the condition of the phone dock, let's try charging different compatible devices and ensure as well they are running the latest OS version. Let us know the results at BelkinCares@belkin.com so our Support Team can take care of you from there. Please include the link to this post for reference.
Regards,
Klaudette
Belkin Support
To verify the condition of the phone dock, let's try charging different compatible devices and ensure as well they are running the latest OS version. Let us know the results at BelkinCares@belkin.com so our Support Team can take care of you from there. Please include the link to this post for reference.
Regards,
Klaudette
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Andg
from Westwood MA
Verified Purchase:Yes
I love this charger. It's well worth money given it looks good, is sturdy and heavy, and is easy to connect my phone and watch to - especially in the dark. I love that I now have one (long) cord for a charger that can handle my phone and watch!
I would recommend this to a friend!
Written by a customer while visiting belkin.com