Customer reviews from Samsung US
Samsung - Cube Smart Air Purifier with Wind-Free Air Purification - Airy White
Average customer rating
4.6
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
38
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
3
93%of customers recommend this product.
(
38 out of
41)
Customer Reviews for Samsung - Cube Smart Air Purifier with Wind-Free Air Purification - Airy White
Customer Rating
5
All around great product
on November 8, 2020
Posted by: Tschirtz
from Pittsburgh, PA
I was looking for a purifier that firstly had to be good at filtering air... Check!
Now the intangibles that are hard to combine: quiet, able to disappear into the room and be a connected smart appliance. This one does it all and does everything well. I wholeheartedly recommend this unit!
Now the intangibles that are hard to combine: quiet, able to disappear into the room and be a connected smart appliance. This one does it all and does everything well. I wholeheartedly recommend this unit!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not bad
on August 27, 2020
Posted by: jumpman
from Brooklyn NYC
[This review was collected as part of a promotion.] Great machine however, no indication of where to buy replacement filters and such. Samsung needs to offer this for their products
Pros: Bright display, Built-in speakers
Cons: Too big
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use!
on November 1, 2020
Posted by: LizW
from Littleton, Colorado
I live in Colorado on the front range. It has helped to clear the smoke in the air in my condo from the wildfires.
Pros: Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Purchase
on November 5, 2020
Posted by: Tee Tee
from Alabama
This was an expensive but much needed purchase for me. It does a great job with purifying the air in my home. Several people have expressed interest in it as well as obtained information from me about purchasing. Wise investment!
Pros: Bright display, Lightweight, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great purifier when it works
on April 29, 2021
Posted by: Gary
from Mesa, AZ
This thing has a constant problem with wifi, it's always disconnected from my wifi and Smartthings hub. I have to go near the thing and unplug it and plug it back in just to turn it on "remotely" with my Smarthings app. WAY over priced with this kind of shady wifi connection!!! This thing is worth $200 at best and only if you don't mind the hassles of unplugging and plugging it in. I've done this at least 6 times since my purchase in January - it's April now only 4 months in!! It's in severe need of a firmware update for this problem and there's no "manual" way to do this... thanks for wasting my money Samsung! Just to add, Samsung has decided to discontinue manufacturing of the Smarthings Hub... and that's the only way to remotely turn this thing on without getting up and hitting a button which you can barely read. The color contrast between the button labels is illegible and you have to get close with glasses on just to see what to press, and this is amplified because I cannot use my Smarthings App due to the constant wifi disconnects! They're barely lit up and barely exposed when OFF (if at all)... bad design with the buttons.
Pros: Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy Pat, Samsung Care, April 30, 2021
Gary, we hear and understand your concern with the SmartThings connection. We are working on ways to fix this. As you said, this issue could benefit for a firmware update. If you would like to follow up on this concern with our SmartThings team, you can reach them by calling (866)8132-404. I'm sure they will be happy to speak with you on this matter. Thanks again for leaving this detailed review for us. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Best air purifier
on April 9, 2020
Posted by: Tucker A
from Minneapolis, MN
[This review was collected as part of a promotion.] this is my favorite air purifier. setup easy. very quiet and looks slick. i love the thick carbon filter - amazing at removing orders.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Whisper Quiet and Smart to boot
on August 11, 2020
Posted by: Mike
from CA
have it integrated to my smartthings hub, and automated to start/stop based on time and presence.
set to auto, is controlled based on the air quality readings that the air purifier gets. under most conditions, it is whisper quiet . when something is detected (when cooking, for example), it will kick into gear and run as fast as it deems needed .
like that i can connect 2 of them together in a tower configuration - need only one power cord, and can direct the air flow to different parts of the room for each individual purifier.
I would recommend this to a friend!
Value
4
Design
5
Performance
5
Features
5
Written by a customer while visiting Samsung US
Customer Rating
3
Big Risk: Only works for 6 Months to a year
on July 1, 2021
Posted by: Raul
from San Juan, PR
for the past 8 weeks i've been trying to get replacement air filters. they are not to be found anywhere and samsung has not done anything to help me identify where i can purchase them or when they will produce them if they produce them.
this is an expensive air filter which i was happy with until i needed to replace it's filter at the 6+ month mark given my allergies.
since they don't have replacement parts and won't honor the warranty you on your own with this very stylish piece of metal can't be operated given the lack of replacement parts and consumables.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
1
Response from Samsung USBy Ross, Customer Care, March 31, 2022
Hello Raul,
We are grateful for sharing your opinions with us and we do apologize for any trouble you encountered with our product Cube Smart Air Purifier with Wind-Free Air Purification in Honed Silver. You are having an issue with where to purchase replacement air filters.
Let me share with you a link where you can purchase Samsung air filters.
https://www.samsungparts.com/Default.aspx
For further assistance, you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144353639
Thank you for choosing Samsung,
^Ross
We are grateful for sharing your opinions with us and we do apologize for any trouble you encountered with our product Cube Smart Air Purifier with Wind-Free Air Purification in Honed Silver. You are having an issue with where to purchase replacement air filters.
Let me share with you a link where you can purchase Samsung air filters.
https://www.samsungparts.com/Default.aspx
For further assistance, you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144353639
Thank you for choosing Samsung,
^Ross
Written by a customer while visiting Samsung US