Customer reviews from Newair
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Average customer rating
4.5 out of 5
4.5
(244 Reviews)
Open Ratings Snapshot
Rating breakdown 244 reviews
5 Stars
172
4 Stars
49
3 Stars
5
2 Stars
2
1 Star
16
99%of customers recommend this product. 
(
91 out of 92
)
Best Buy Privacy Policy
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Customer Rating
5 out of 5
5
Great Evap cooler
on July 31, 2021
Posted by: MJL*
from New Mexico
Have been using it for a few weeks and love its performance. Cools my small house very nicely. Especially pleased with the Customer Service provided by Ingrid. I had more than a few questions for her and she was always quick to response and patient. A great ambassador for the Company.
Response from NewairBy Newair, Customer Service, August 1, 2021
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the EC300W-FA. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great Evap cooler
on July 31, 2021
Posted by: MJL*
from New Mexico
Have been using it for a few weeks and love its performance. Cools my small house very nicely. Especially pleased with the Customer Service provided by Ingrid. I had more than a few questions for her and she was always quick to response and patient. A great ambassador for the Company.
Response from NewairBy Newair , Customer Service, August 1, 2021
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the EC300W-FA. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great Evap cooler
on July 31, 2021
Posted by: MJL*
from New Mexico
Verified Purchase:Yes
Have been using it for a few weeks and love its performance. Cools my small house very nicely. Especially pleased with the Customer Service provided by Ingrid. I had more than a few questions for her and she was always quick to response and patient. A great ambassador for the Company.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the EC300W-FA. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the EC300W-FA. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Works well!
on July 29, 2021
Posted by: Smplwy
from Denver
This works quite well. We have 2 for our 1000sq house. One broke and Newair sent us a new one.. Great customer service.
Response from NewairBy Newair, Customer Service, July 30, 2021
Thank you for taking the time to leave a review on your unit EC300W-FA. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Works well!
on July 29, 2021
Posted by: Smplwy
from Denver
This works quite well. We have 2 for our 1000sq house. One broke and Newair sent us a new one.. Great customer service.
Response from NewairBy Newair, Customer Service, July 30, 2021
Thank you for taking the time to leave a review on your unit EC300W-FA. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Works well!
on July 29, 2021
Posted by: Smplwy
from Denver
Verified Purchase:Yes
This works quite well. We have 2 for our 1000sq house. One broke and Newair sent us a new one.. Great customer service.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit EC300W-FA. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit EC300W-FA. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
Oh what a difference it makes
on July 28, 2021
Posted by: susan mcd
from powell , wyoming
We live in north west wyoming and the humidity can be in the single digits this makes such a difference thank goodness for this product
Response from NewairBy Newair, Customer Service, July 29, 2021
Thank you so much for taking the time to leave us this amazing review on the Newair Product EC300W-FA. We highly appreciate your feedback and we are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
Oh what a difference it makes
on July 28, 2021
Posted by: susan mcd
from powell , wyoming
We live in north west wyoming and the humidity can be in the single digits this makes such a difference thank goodness for this product
Response from NewairBy Newair, Customer Service, July 29, 2021
Thank you so much for taking the time to leave us this amazing review on the Newair Product EC300W-FA. We highly appreciate your feedback and we are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
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