Customer reviews from Newair
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Average customer rating
4.5 out of 5
4.5
(244 Reviews)
Open Ratings Snapshot
Rating breakdown 244 reviews
5 Stars
172
4 Stars
49
3 Stars
5
2 Stars
2
1 Star
16
99%of customers recommend this product. 
(
91 out of 92
)
Best Buy Privacy Policy
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Customer Rating
4 out of 5
4
Does a sufficient job
on October 18, 2022
Posted by: Red Hammer
from Ohio
Was hoping it would provide better cooling like a window air conditioner, but it did not. It did help cool our breezeway so it was bareable on very hot day.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this Newair product EC300W-FA . We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this Newair product EC300W-FA . We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
1 out of 5
1
Worthless
on September 16, 2022
Posted by: Sgt Rock
from Riverside, CA
Verified Purchase:Yes
This 2-1 evaporative cooler does not work at all. There is no cooling. Worthless.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
I recommend
on September 13, 2022
Posted by: Alexandra
from Dallas, TX
Verified Purchase:Yes
It is very quiet and easy to work. Also, it is helping to cool down our bedroom at night.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review, we appreciate your feedback and we are glad you enjoy using the unit EC300W-FA. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review, we appreciate your feedback and we are glad you enjoy using the unit EC300W-FA. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
A well-thought-out cooler
on September 7, 2022
Posted by: Cat
from Utah
Verified Purchase:Yes
Extremely impressed with this cooler. The way the top part clips on the tank is perfect, you can actually clean any mold and buildup that might happen with continuous usage. This is not the case for most swamp coolers! The tank is a really good size that will definitely last you through the night and then some. I like how easily accessible the cooling medium is, and how the tank can be filled either from the top or with the top section removed. It's a small footprint for the cooling you get, so you can put it in a doorway and still walk around it. The speed settings are great. I will say that angling the register up doesn't seem to have an effect, but that hasn't diminished it's cooling performance.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for the 5-star review and for sharing your thoughts about your experience using your EC300W-FA. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for the 5-star review and for sharing your thoughts about your experience using your EC300W-FA. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1 out of 5
1
Not worth it
on August 23, 2022
Posted by: Merry
from Sparks, Nevada
Verified Purchase:Yes
This cools nothing!! It is an overrated fan. VERY DISAPPOINTED.
Response from NewairBy Newair, Customer Service, August 23, 2022
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great Evaporative/Swamp Cooler
on August 17, 2022
Posted by: Marcello
Verified Purchase:Yes
Works really well. High quality product, has a silent mode that makes almost 0 noise while still cooling.
Response from NewairBy Newair, Customer Service, August 17, 2022
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great buy!
on August 8, 2022
Posted by: TexaSal
Verified Purchase:Yes
This unit came with remote control have spacios bottom water tank and see thru window to view water level
Response from NewairBy Newair, Customer Service, August 10, 2022
Thank you for the 5-star review and for posting your comments in regards to this product EC300W-FA. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Chillin Out
on July 15, 2022
Posted by: Kool Rod
Verified Purchase:Yes
Currently @ 68-69, raised the setting on my Central AC 2-3 degrees 74-77 . Im putiing Frozen water bottles in Bottom tank and a smaller bottle in top tank with
cap off. Goal is to keep water on evaporate pad as cool as possible
Response from NewairBy Newair, Customer Service, July 15, 2022
Thank you for the 5-star review. Thank you for choosing Newair!
Written by a customer while visiting Newair
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