Customer reviews from Newair
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Average customer rating
4.5
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
172
4 Stars
49
3 Stars
5
2 Stars
2
1 Star
16
99%of customers recommend this product.
(
91 out of
92)
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Customer Rating
5
Wife loves it.
on July 23, 2020
Posted by: Cruci
from Utah
This pushes air really well. Love the sleep feature. Top load for water is great. This gets really cold. So glad I bought this.
Response from NewairBy NewAir, Customer Service, July 24, 2020
Thank you for the 5-star review and for posting your comments in regards to the EC300W-FA. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Cool product.
on May 20, 2020
Posted by: condor 11
from Chicago, Il
I bought this earlier this month. Just in time for heat and humidity. Quiet and has various settings. Lightweight easy to move around the house. Truly exceeded my expectations.
Response from NewairBy NewAir, Customer Service, May 21, 2020
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: xena
from Dillsburg,pa
Verified Purchase:Yes
bought 2 for my apartment...I live in Pennsylvania where the humidity is a killer...I wanted the "portable feature" primarily because I have limited electrical outlets(even using those electrical strip outlets with multiple plug-ins)...I was, and am still using the 3 standing fans from before, in additional to the 2 evaporative coolers I bought....the small ice packets supplied with each unit is not much of a factor in cooling the air...so I went out and bought these 10inx10in ice blocks...bought extra so I always have packs frozen and ready to go..still did not make the difference I was looking for...basically,i now have 2 glorified fans that require work....if you want the evaporator on, you will be removing the top and adding water(cold)...maybe not every day depending on your usage, but its not like flipping a switch and turning your fan on...again,i think if I didnt live in such a high humidity area,these coolers might have made the difference I was looking for....just remember, if you are adding ice cubes/ice packs, put those in first, then add your water
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Perfect For Dry SoCal Inland Spaces
on October 7, 2018
Posted by: Momma Told Me
from Oxnard, CA
Gender:Female
When this evaporative cooler arrived we were a bit skeptical of how effectively it would cool compared to a window a/c or floor to window a/c unit. At half the price of what we had been looking into in the a/c range we simply didn't know what to expect. After reading many reviews we were convinced the dry inland Southern California temperatures would be a great test for an evaporative cooling solution. We also liked that this particular unit seemed as though it would be much lighter than a/c units, by comparison, and had a tall slender footprint for output and wide aerial cooling.
There was less than 60 seconds of 'assembly' out of the box- honestly, reading the instructions and warnings took longer. I was really happy with how simple the filling process was for the tank, and how easy the unit was to situate in many areas of the room.
We first tried the oscillating fan function, and were very impressed with how QUIET the fan function was. There was a decent amount of immediate air flow and we could easily sense the breeze from this unit even 15 feet away on a couch. Oh High the fan function is quite powerful and offers a good range of height in wind distribution thanks to the tower style.
Now the manufacturer suggests optimal cooling of up to 250 sq ft, but we initially used this in a living room space with high ceilings, considerably larger. The evap cooling function worked effectively on a dry heat day of 83F, but worked most similar to an air conditioner would in our master bedroom, which is closer to 250 sq ft. In my opinions the dryer and hotter it is the bigger your impact will be. 75F to 80F external temp seems to be the sweet spot for that 'ahhh' room cooling with this evap cooler.
We love the remote function, and in general this is just a very convenient and effective way to cool off efficiently for people who are primarily inhabiting a single room at a time and want to temperature control their environment.
There was less than 60 seconds of 'assembly' out of the box- honestly, reading the instructions and warnings took longer. I was really happy with how simple the filling process was for the tank, and how easy the unit was to situate in many areas of the room.
We first tried the oscillating fan function, and were very impressed with how QUIET the fan function was. There was a decent amount of immediate air flow and we could easily sense the breeze from this unit even 15 feet away on a couch. Oh High the fan function is quite powerful and offers a good range of height in wind distribution thanks to the tower style.
Now the manufacturer suggests optimal cooling of up to 250 sq ft, but we initially used this in a living room space with high ceilings, considerably larger. The evap cooling function worked effectively on a dry heat day of 83F, but worked most similar to an air conditioner would in our master bedroom, which is closer to 250 sq ft. In my opinions the dryer and hotter it is the bigger your impact will be. 75F to 80F external temp seems to be the sweet spot for that 'ahhh' room cooling with this evap cooler.
We love the remote function, and in general this is just a very convenient and effective way to cool off efficiently for people who are primarily inhabiting a single room at a time and want to temperature control their environment.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, December 11, 2018
Hello Gidgey,
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day.
Best wishes,
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day.
Best wishes,
Written by a customer while visiting Newair
Customer Rating
5
This handsome white unit works !
on June 21, 2022
Posted by: DesertDweller
from Phoenix, AZ
Verified Purchase:No
Large capacity water tank helps, as does ice when added to increase coolness of air. This evaporative air cooler's air has the means to set a timer as well.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product EC300W-FA. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product EC300W-FA. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
This is such a great cooler/fan for any room.
on September 26, 2018
Posted by: Maddy
from San Jose
Verified Purchase:Yes
Frigidaire is such a great all in one fan and evaporative air cooler. First things first. It's super easy to understand how to operate. Very user-friendly. The instruction manual makes it all easy. The fan can be quickly moved from one place to the other as it has smooth rolling wheels. You can very well lift it. It's not heavy at all. You can pour water into a water tank(smaller one) at the top, or you can pour water into the larger bottom water tank. The remote control is such a blessing makes the fan accessible from a distance. The fan goes into silent mode as well. This very handy when you want it to be a bit quiet around the house. Overall love the Frigidaire!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Beating the heat!
on July 20, 2020
Posted by: CCAN
from Connecticut
We received this cooling system just in time for the start of the heat wave. What good fortune! One room in our house is not air-conditioned and this Evaporative Air Cooler and Fan is working great to alleviate the heat, even without the ice packs! Definitely a good purchase thus far.
Response from NewairBy NewAir, Customer Service, July 21, 2020
Thank you for the 5-star review and for posting your comments in regard to this product EC300W-FA. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Loved so much we got a 2nd!
on May 18, 2019
Posted by: Bria S
from Las Vegas, NV
Gender:Female
We first acquired the smaller evaporative cooler unit and loved it so much we were wheeling it from room to room. We just got this one in a few weeks ago and it cools nearly my entire upstairs area! It’s been such a life savor living in the dry climate of the desert.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, May 21, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair