Customer reviews from Newair
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Average customer rating
4.5
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
172
4 Stars
49
3 Stars
5
2 Stars
2
1 Star
16
99%of customers recommend this product.
(
91 out of
92)
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Posted by: asdf123
from Undisclosed
Verified Purchase:Yes
Mine keeps beeping at me which is saying there is no water in the tank. It's full. Faulty? I've cleaned it and everything it told me to do. Still beeping
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
4
It works well, and is quiet, with a slim footprint.
on October 6, 2021
Posted by: SuBar
from San Diego, Ca.
Verified Purchase:Yes
I bought this for my son. After some awkward customer service maneuverings, it was shipped to his address. He's very happy with it. He says it's quiet, efficient, and has a slim footprint. He also appreciates the 5 gallon water reservoir. My only poor mark comes from how my credit card was not accepted (through no fault of mine) when I attempted to transact through the website. After a couple of emails and phone calls, the order finally went through- making it late for his birthday. All in all, we're happy with the product itself.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product EC300W-FA. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product EC300W-FA. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
Frigidaire Evaporative Air Cooler and Tower Fan
on September 28, 2018
Posted by: ChrissyinCT
from Groton, CT
Verified Purchase:Yes
I bought this product recently and I am so happy that i did. I was looking for an alternative to portable air conditioning. This thing is absolutely amazing. The fan has 4 speeds and the oscillating feature is great to spread air around the room. On high its still not too loud but loud enough for me to have that "drone" sound to sleep by. For the evaporative cooler part it has a very large water capacity 5 gallon tank, meaning you dont have to fill it so often. For my upstairs which is about 600 square feet total it did an amazing job of cooling down the rooms up there. It has water level indicator too so you know what the level is. Great remote control feature too so I do not have to get up and turn it down or off, I can do it from bed. I like that it has an air purifications system too and that it runs on a regular wall socket (120v/110 watts) so no electrical modifications to run it. I like that it has casters too so its easily moved around and it is all light enough to pick up and carry from room to room if you want to. Thanks also for including the remote battery! I love it! I used to have a New Air portable ac and I loved it so I am glad that I got this! Thanks so much for a quality product! I would highly recommend this to everyone who is looking for an evaporative cooler!
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: mr.tou
from mn
Verified Purchase:Yes
good product but I can't find a replacement pad for the filter anywhere. Would be nice if they could just link a page to the actual replacement parts.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thanks for the 5-star rating! I am happy to hear that you are enjoying the product. If you will like to purchase cooling pads for your EC300W-FA contact our friendly customer service department at 855-963-9247 for further assistance. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thanks for the 5-star rating! I am happy to hear that you are enjoying the product. If you will like to purchase cooling pads for your EC300W-FA contact our friendly customer service department at 855-963-9247 for further assistance. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Madisson
from Michigan
Verified Purchase:Yes
I got this water cooler after moving into an apartment with no central air and it has truly been a life saver! It is fairly easy to use and navigate. You can use the fan or the air cooler by simply putting ice water in the tub connect to the bottom half. My favorite feature is the "silent/hush mode" because it keeps me cool at night without being too loud. I definitely recommend purchasing. The company was also more than willing to help with any questions or concerns.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your EC300W-FA.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your EC300W-FA.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Amazing tower fan, blows cold air!
on June 14, 2021
Posted by: brittanygene95
from Taylor, MI
I purchased this about a year ago and it worked perfect. Blows cold air, especially if you add ice to the water reservoir. I would definitely recommend this to anyone looking for an affordable tower fan.
Response from NewairBy Newair, Customer Service, June 15, 2021
Thank you for taking the time to leave a review on your EC300W-FA. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great in Southern New Mexico
on September 26, 2018
Posted by: Puppymommy
from Alamogordo NM
Gender:Female
What a wonderful change from the old evaporated coolers. This Frigidaire evaporative cooler has many different selections to make even the most picky happy. I love the silent and nature settings.
Another great feature is the huge water tank. It means you don't need to fill it nearly as often, and when it does get low, the machine let's you know. There's even an air dry function so that you can make sure everything is dry before storage.
The entire machine weighs less than 40 lbs empty so even with my bad back and shoulders, I was able to handle it myself.
I would recommend this to anyone living in a dry climate.
Another great feature is the huge water tank. It means you don't need to fill it nearly as often, and when it does get low, the machine let's you know. There's even an air dry function so that you can make sure everything is dry before storage.
The entire machine weighs less than 40 lbs empty so even with my bad back and shoulders, I was able to handle it myself.
I would recommend this to anyone living in a dry climate.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4
Happy 1 Star Reviewst Customer
on August 15, 2020
Posted by: Happy 1st Customer
from Undisclosed
This was a first purchase for us and we are very happy with it.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your unit. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your unit. Thank You for choosing NewAir!
Written by a customer while visiting Newair