Customer reviews from Newair
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Average customer rating
4.5
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
172
4 Stars
49
3 Stars
5
2 Stars
2
1 Star
16
99%of customers recommend this product.
(
91 out of
92)
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Posted by: Momma Told Me
from Los Angeles, CA
Verified Purchase:Yes
When this evaporative cooler arrived we were a bit skeptical of how effectively it would cool compared to a window a/c or floor to window a/c unit. At half the price of what we had been looking into in the a/c range we simply didn't know what to expect. After reading many reviews we were convinced the dry inland Southern California temperatures would be a great test for an evaporative cooling solution. We also liked that this particular unit seemed as though it would be much lighter than a/c units, by comparison, and had a tall slender footprint for output and wide aerial cooling. There was less than 60 seconds of 'assembly' out of the box- honestly, reading the instructions and warnings took longer. I was really happy with how simple the filling process was for the tank, and how easy the unit was to situate in many areas of the room. We first tried the oscillating fan function, and were very impressed with how QUIET the fan function was. There was a decent amount of immediate air flow and we could easily sense the breeze from this unit even 15 feet away on a couch. Oh High the fan function is quite powerful and offers a good range of height in wind distribution thanks to the tower style. Now the manufacturer suggests optimal cooling of up to 250 sq ft, but we initially used this in a living room space with high ceilings, considerably larger. The evap cooling function worked effectively on a dry heat day of 83F, but worked most similar to an air conditioner would in our master bedroom, which is closer to 250 sq ft. In my opinions the dryer and hotter it is the bigger your impact will be. 75F to 80F external temp seems to be the sweet spot for that 'ahhh' room cooling with this evap cooler. We love the remote function, and in general this is just a very convenient and effective way to cool off efficiently for people who are primarily inhabiting a single room at a time and want to temperature control their environment.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hello Gidgey,
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day.
Best wishes,
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day.
Best wishes,
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hello Gidgey,
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day.
Best wishes,
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day.
Best wishes,
Written by a customer while visiting Newair
Customer Rating
5
Allergies and asthma
on October 5, 2018
Posted by: Gina
from Pittsburgh, PA
Gender:Female
I live in an apartment that is very humid since we are on the top floor. I suffer from allergies and asthma, and I needed something to help with my breathing. This air cooler definitely fits the bill. It's easy to set up and I could tell a difference in my office in a matter of minutes.
I highly recommend this.
Response from NewairBy NewAir, Customer Service, December 11, 2018
Hello Gina,
We are very happy to learn that you are pleased with using your NewAir Frigidaire Evaporative Air Cooler and Tower Fan. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
We are very happy to learn that you are pleased with using your NewAir Frigidaire Evaporative Air Cooler and Tower Fan. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
Written by a customer while visiting Newair
Customer Rating
5
Allergies and asthma
on October 5, 2018
Posted by: Gina
from Turtle Creek, PA
Gender:Female
I live in an apartment that is very humid since we are on the top floor. I suffer from allergies and asthma, and I needed something to help with my breathing. This air cooler definitely fits the bill. It's easy to set up and I could tell a difference in my office in a matter of minutes.
I highly recommend this.
I highly recommend this.
Response from NewairBy NewAir, Customer Service, December 11, 2018
Hello Gina,
We are very happy to learn that you are pleased with using your NewAir Frigidaire Evaporative Air Cooler and Tower Fan. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
We are very happy to learn that you are pleased with using your NewAir Frigidaire Evaporative Air Cooler and Tower Fan. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
Written by a customer while visiting Newair
Posted by: Gina
from Pittsburgh, PA
Verified Purchase:Yes
I live in an apartment that is very humid since we are on the top floor. I suffer from allergies and asthma, and I needed something to help with my breathing. This air cooler definitely fits the bill. It's easy to set up and I could tell a difference in my office in a matter of minutes. I highly recommend this.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hello Gina,
We are very happy to learn that you are pleased with using your NewAir Frigidaire Evaporative Air Cooler and Tower Fan. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
We are very happy to learn that you are pleased with using your NewAir Frigidaire Evaporative Air Cooler and Tower Fan. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hello Gina,
We are very happy to learn that you are pleased with using your NewAir Frigidaire Evaporative Air Cooler and Tower Fan. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
We are very happy to learn that you are pleased with using your NewAir Frigidaire Evaporative Air Cooler and Tower Fan. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
Written by a customer while visiting Newair
Customer Rating
5
Perfect for Our Boy's Room
on October 3, 2018
Posted by: Samantha85
from Unionville, VA
Gender:Female
Arriving just tin time for Indian Summer here in Central Virginia this air cooler has kept our boy's room cool so that they can rest comfortably for several nights. One of the best perks for me is that it can be set on a timer and will turn off in as little as 2 hours. I like this because I don't have to worry about them getting too chilly as the night time temperatures dip into the upper 50's.
Simple to set up right out of the box and light weight as well, this is a must have if you are looking to cool a room quickly and with ease.
Love the remote feature and it makes an already easy to use product that much easier. I keep the remote with me so that if I need to change a setting I don't have to enter the room and risk waking the boys.
Simple to set up right out of the box and light weight as well, this is a must have if you are looking to cool a room quickly and with ease.
Love the remote feature and it makes an already easy to use product that much easier. I keep the remote with me so that if I need to change a setting I don't have to enter the room and risk waking the boys.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, December 11, 2018
Hello Samantha,
We appreciate your honest feedback! If you have any questions or concerns that we can help with, please email us at support@newair.com.
Thank you!
We appreciate your honest feedback! If you have any questions or concerns that we can help with, please email us at support@newair.com.
Thank you!
Written by a customer while visiting Newair
Customer Rating
5
Perfect for Our Boy's Room
on October 3, 2018
Posted by: Samantha85
from Unionville, VA
Gender:Female
Arriving just tin time for Indian Summer here in Central Virginia this air cooler has kept our boy's room cool so that they can rest comfortably for several nights. One of the best perks for me is that it can be set on a timer and will turn off in as little as 2 hours. I like this because I don't have to worry about them getting too chilly as the night time temperatures dip into the upper 50's.
Simple to set up right out of the box and light weight as well, this is a must have if you are looking to cool a room quickly and with ease.
Love the remote feature and it makes an already easy to use product that much easier. I keep the remote with me so that if I need to change a setting I don't have to enter the room and risk waking the boys.
Simple to set up right out of the box and light weight as well, this is a must have if you are looking to cool a room quickly and with ease.
Love the remote feature and it makes an already easy to use product that much easier. I keep the remote with me so that if I need to change a setting I don't have to enter the room and risk waking the boys.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, December 11, 2018
Hello Samantha,
We appreciate your honest feedback! If you have any questions or concerns that we can help with, please email us at support@newair.com.
Thank you!
We appreciate your honest feedback! If you have any questions or concerns that we can help with, please email us at support@newair.com.
Thank you!
Written by a customer while visiting Newair
Customer Rating
5
I love it!
on October 3, 2018
Posted by: DrSummer
from California
Gender:Female
I love our new cooler! Having a remote control for this unit is really nice. We are able to set the timer, I think that is the coolest feature of the unit, besides it being tall and lightweight.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, December 11, 2018
Hello Dr. Summer,
We are very happy to learn that you love using your NewAir Frigidaire Evaporative Air Cooler. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
We are very happy to learn that you love using your NewAir Frigidaire Evaporative Air Cooler. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
Written by a customer while visiting Newair
Customer Rating
5
I love it!
on October 3, 2018
Posted by: DrSummer
from California
Gender:Female
I love our new cooler! Having a remote control for this unit is really nice. We are able to set the timer, I think that is the coolest feature of the unit, besides it being tall and lightweight.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, December 11, 2018
Hello Dr. Summer,
We are very happy to learn that you love using your NewAir Frigidaire Evaporative Air Cooler. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
We are very happy to learn that you love using your NewAir Frigidaire Evaporative Air Cooler. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
Written by a customer while visiting Newair