Customer reviews from Newair
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Average customer rating
4.5 out of 5
4.5
(244 Reviews)
Open Ratings Snapshot
Rating breakdown 244 reviews
5 Stars
172
4 Stars
49
3 Stars
5
2 Stars
2
1 Star
16
99%of customers recommend this product. 
(
91 out of 92
)
Best Buy Privacy Policy
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Customer Rating
5 out of 5
5
Easy to use!
on October 10, 2018
Posted by: Dori18
from Western Ma
Gender:Female
I received this a couple weeks ago, and all I can say is WHERE HAS THIS BEEN? My family absolutely loves this. We have even seen a change in the quality of air we breathe and less bouts of allergies. I highly recommend this product
Response from NewairBy NewAir, Customer Service, December 11, 2018
Dori,
We are very happy to learn that you and your family absolutely love using your Frigidaire Evaporative Air Cooler and Tower Fan. Please feel free to reach us at support@newair.com if you have any questions.

Best wishes,
NewAir Appliances
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Works perfectly!
on October 10, 2018
Posted by: meadow123
from Billings, MT
Verified Purchase:Yes
This worked perfectly for us! I would definitely recommend it to anyone looking for an air conditioner!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hello,
We appreciate your honest feedback! If you have any questions or concerns that we can help with, please email us at support@newair.com.
Thank you!
NewAir Appliances
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hello,
We appreciate your honest feedback! If you have any questions or concerns that we can help with, please email us at support@newair.com.
Thank you!
NewAir Appliances
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Easy to use!
on October 10, 2018
Posted by: Dori18
from Western Ma
Verified Purchase:Yes
I received this a couple weeks ago, and all I can say is WHERE HAS THIS BEEN? My family absolutely loves this. We have even seen a change in the quality of air we breathe and less bouts of allergies. I highly recommend this product
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Dori,
We are very happy to learn that you and your family absolutely love using your Frigidaire Evaporative Air Cooler and Tower Fan. Please feel free to reach us at support@newair.com if you have any questions.

Best wishes,
NewAir Appliances
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Dori,
We are very happy to learn that you and your family absolutely love using your Frigidaire Evaporative Air Cooler and Tower Fan. Please feel free to reach us at support@newair.com if you have any questions.

Best wishes,
NewAir Appliances
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Keeps my room cool and no more nose bleeds!
on October 8, 2018
Posted by: Ciara
from GA
Gender:Female
I'm loving my Frigidaire Evaporative Air Cooler and Tower Fan. It wasn't heavy to remove from the box. I love the different settings and speeds, and it comes with a remote control, with the battery included! The water tank is big and I don't have to fill it that often. I use it in my living room and bedroom. Since, I've started using this fan in my bedroom, I haven't had any nose bleeds. My allergies are much better and my mouth and nose don't get dry at all. I have already recommended the Frigidaire Evaporative Air Cooler and Tower Fan, to my friends and family.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, December 11, 2018
Hello Ciara,
We are very happy to learn that you are pleased with using your Frigidaire Evaporative Air Cooler and Tower Fan. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Keeps my room cool and no more nose bleeds!
on October 8, 2018
Posted by: Ciara
from GA
Gender:Female
I'm loving my Frigidaire Evaporative Air Cooler and Tower Fan. It wasn't heavy to remove from the box. I love the different settings and speeds, and it comes with a remote control, with the battery included! The water tank is big and I don't have to fill it that often. I use it in my living room and bedroom. Since, I've started using this fan in my bedroom, I haven't had any nose bleeds. My allergies are much better and my mouth and nose don't get dry at all. I have already recommended the Frigidaire Evaporative Air Cooler and Tower Fan, to my friends and family.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, December 11, 2018
Hello Ciara,

We are very happy to learn that you are pleased with using your Frigidaire Evaporative Air Cooler and Tower Fan. Please feel free to reach us at support@newair.com if you have any questions.

Best wishes,
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Keeps my room cool and no more nose bleeds!
on October 8, 2018
Posted by: Ciara
from GA
Verified Purchase:Yes
I'm loving my Frigidaire Evaporative Air Cooler and Tower Fan. It wasn't heavy to remove from the box. I love the different settings and speeds, and it comes with a remote control, with the battery included! The water tank is big and I don't have to fill it that often. I use it in my living room and bedroom. Since, I've started using this fan in my bedroom, I haven't had any nose bleeds. My allergies are much better and my mouth and nose don't get dry at all. I have already recommended the Frigidaire Evaporative Air Cooler and Tower Fan, to my friends and family.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hello Ciara,

We are very happy to learn that you are pleased with using your Frigidaire Evaporative Air Cooler and Tower Fan. Please feel free to reach us at support@newair.com if you have any questions.

Best wishes,
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hello Ciara,

We are very happy to learn that you are pleased with using your Frigidaire Evaporative Air Cooler and Tower Fan. Please feel free to reach us at support@newair.com if you have any questions.

Best wishes,
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Perfect For Dry SoCal Inland Spaces
on October 7, 2018
Posted by: Momma Told Me
from Oxnard, CA
Gender:Female
When this evaporative cooler arrived we were a bit skeptical of how effectively it would cool compared to a window a/c or floor to window a/c unit. At half the price of what we had been looking into in the a/c range we simply didn't know what to expect. After reading many reviews we were convinced the dry inland Southern California temperatures would be a great test for an evaporative cooling solution. We also liked that this particular unit seemed as though it would be much lighter than a/c units, by comparison, and had a tall slender footprint for output and wide aerial cooling.
There was less than 60 seconds of 'assembly' out of the box- honestly, reading the instructions and warnings took longer. I was really happy with how simple the filling process was for the tank, and how easy the unit was to situate in many areas of the room.
We first tried the oscillating fan function, and were very impressed with how QUIET the fan function was. There was a decent amount of immediate air flow and we could easily sense the breeze from this unit even 15 feet away on a couch. Oh High the fan function is quite powerful and offers a good range of height in wind distribution thanks to the tower style.
Now the manufacturer suggests optimal cooling of up to 250 sq ft, but we initially used this in a living room space with high ceilings, considerably larger. The evap cooling function worked effectively on a dry heat day of 83F, but worked most similar to an air conditioner would in our master bedroom, which is closer to 250 sq ft. In my opinions the dryer and hotter it is the bigger your impact will be. 75F to 80F external temp seems to be the sweet spot for that 'ahhh' room cooling with this evap cooler.
We love the remote function, and in general this is just a very convenient and effective way to cool off efficiently for people who are primarily inhabiting a single room at a time and want to temperature control their environment.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, December 11, 2018
Hello Gidgey,
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day.
Best wishes,
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Perfect For Dry SoCal Inland Spaces
on October 7, 2018
Posted by: Momma Told Me
from Los Angeles, CA
Gender:Female
When this evaporative cooler arrived we were a bit skeptical of how effectively it would cool compared to a window a/c or floor to window a/c unit. At half the price of what we had been looking into in the a/c range we simply didn't know what to expect. After reading many reviews we were convinced the dry inland Southern California temperatures would be a great test for an evaporative cooling solution. We also liked that this particular unit seemed as though it would be much lighter than a/c units, by comparison, and had a tall slender footprint for output and wide aerial cooling.
There was less than 60 seconds of 'assembly' out of the box- honestly, reading the instructions and warnings took longer. I was really happy with how simple the filling process was for the tank, and how easy the unit was to situate in many areas of the room.
We first tried the oscillating fan function, and were very impressed with how QUIET the fan function was. There was a decent amount of immediate air flow and we could easily sense the breeze from this unit even 15 feet away on a couch. Oh High the fan function is quite powerful and offers a good range of height in wind distribution thanks to the tower style.
Now the manufacturer suggests optimal cooling of up to 250 sq ft, but we initially used this in a living room space with high ceilings, considerably larger. The evap cooling function worked effectively on a dry heat day of 83F, but worked most similar to an air conditioner would in our master bedroom, which is closer to 250 sq ft. In my opinions the dryer and hotter it is the bigger your impact will be. 75F to 80F external temp seems to be the sweet spot for that 'ahhh' room cooling with this evap cooler.
We love the remote function, and in general this is just a very convenient and effective way to cool off efficiently for people who are primarily inhabiting a single room at a time and want to temperature control their environment.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, December 11, 2018
Hello Gidgey,

Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day.

Best wishes,
Written by a customer while visiting Newair
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