Customer reviews from Newair
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Average customer rating
4.5
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
172
4 Stars
49
3 Stars
5
2 Stars
2
1 Star
16
99%of customers recommend this product.
(
91 out of
92)
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Posted by: CandidMama
from Harrington, DE
Verified Purchase:Yes
This cooler/tower fan is absolutely amazing. I love the evaporative setting but I have found myself using the tower fan more. I prefer my room at night to be quiet and this product definitely is. With the evaporative feature, it has made a difference in the temperature of my room the few times I have used it. The directions are pretty simple and straight to the point. The product itself may be huge in size but it does its job plus some. The tank for the evaporative part is also easy to fill. I would totally recommend this product to a friend or family member.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: Merry
from Sparks, Nevada
Verified Purchase:Yes
This cools nothing!! It is an overrated fan. VERY DISAPPOINTED.
Response from NewairBy Newair, Customer Service, August 23, 2022
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Posted by: Kristenval2000
from houston, tx
Verified Purchase:Yes
This is seriously the greatest product I have ever owned! I use it every night in my room and it immediately cools my room off without having to lower the air conditioning. This is perfect because it is on wheels and can be rolled to another room for use if desired. I will move it to the living room when people are over then back to my room to sleep! It has many settings that mimic nature settings or will run constantly if thats what you like. I also love that it comes with a remote so I never have to get up once in bed. There is also a silent mode that allows air to circulate without being too loud. My favorite feature is the evaportive cooling. You fill the base with water and when on it used the water to cool off your room and it really works well. I can definitely feel the difference when this feature is on. I would recommend this product to everyone and anyone looking for a great quality tower fan.
Written by a customer while visiting Newair
Posted by: biggshel
from Cerritos CA
Verified Purchase:Yes
Best Bang for your Buck!! Love Everything about this unit. 5 gallon water tank, wide coverage area, easy to add water on top, Powerful cooling and Well thought Design. Could not be Happier with this unit.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to your EC300W-FA. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to your EC300W-FA. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: hyde522
from Pa
Verified Purchase:Yes
This has to be my new favorite find. This was so easy to get going and made my room comfortable and cool in such a short time. I run hot and always need a fan and this was the perfect way to keep me cool without being freezing. The design is so sleek and classy looking and compact enough that it does not take up much space. It also has a great white noise aspect to it when I am sleeping since I always sleep with a fan on at night, this was perfect for that and not noisy or overwhelming at all. It is easy to maintain the water tank and the different speeds make it so there is something for everyone. I really love the portability of it, it is so lightweight that I can move it around from room to room without trouble.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, we are thrilled to hear you enjoy using the unit's features and like its design.
Thank you for sharing your thoughts about the unit. If you need any assistance please feel free to ask.
Thank you for sharing your thoughts about the unit. If you need any assistance please feel free to ask.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, we are thrilled to hear you enjoy using the unit's features and like its design.
Thank you for sharing your thoughts about the unit. If you need any assistance please feel free to ask.
Thank you for sharing your thoughts about the unit. If you need any assistance please feel free to ask.
Written by a customer while visiting Newair
Posted by: Puppymommy
from Alamogordo NM
Verified Purchase:Yes
What a wonderful change from the old evaporated coolers. This Frigidaire evaporative cooler has many different selections to make even the most picky happy. I love the silent and nature settings. Another great feature is the huge water tank. It means you don't need to fill it nearly as often, and when it does get low, the machine let's you know. There's even an air dry function so that you can make sure everything is dry before storage. The entire machine weighs less than 40 lbs empty so even with my bad back and shoulders, I was able to handle it myself. I would recommend this to anyone living in a dry climate.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Perfect for Our Boy's Room
on October 3, 2018
Posted by: Samantha85
from Unionville, VA
Gender:Female
Arriving just tin time for Indian Summer here in Central Virginia this air cooler has kept our boy's room cool so that they can rest comfortably for several nights. One of the best perks for me is that it can be set on a timer and will turn off in as little as 2 hours. I like this because I don't have to worry about them getting too chilly as the night time temperatures dip into the upper 50's.
Simple to set up right out of the box and light weight as well, this is a must have if you are looking to cool a room quickly and with ease.
Love the remote feature and it makes an already easy to use product that much easier. I keep the remote with me so that if I need to change a setting I don't have to enter the room and risk waking the boys.
Simple to set up right out of the box and light weight as well, this is a must have if you are looking to cool a room quickly and with ease.
Love the remote feature and it makes an already easy to use product that much easier. I keep the remote with me so that if I need to change a setting I don't have to enter the room and risk waking the boys.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, December 11, 2018
Hello Samantha,
We appreciate your honest feedback! If you have any questions or concerns that we can help with, please email us at support@newair.com.
Thank you!
We appreciate your honest feedback! If you have any questions or concerns that we can help with, please email us at support@newair.com.
Thank you!
Written by a customer while visiting Newair
Customer Rating
5
Love this fan!
on September 24, 2018
Posted by: nikkibaum
from California
Gender:Female
I put this fan in my master bedroom as it is on the side of our house where the sun hits all day long. We live in Southern California so the heat is real. That room is like a hot box by the middle of the day. This fan helps so much! Absolutely love the evaporative cooling feature as well. It helps to cool down the room. The different fan settings are also great. I personally don't mind a loud fan as I like to sleep with some sort of white noise anyways but I like the fact that it also has a sleep setting in case you need it to be quiet for some reason.
I would recommend this to a friend!
Written by a customer while visiting Newair