Customer reviews from Newair
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Average customer rating
4.5
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
172
4 Stars
49
3 Stars
5
2 Stars
2
1 Star
16
99%of customers recommend this product.
(
91 out of
92)
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Customer Rating
5
Awesome Air Conditioner!
on June 17, 2021
Posted by: TomTom
from Missoula, MT
We bought this unit to use in our room since a classic AC unit needs a window for the exhaust, this gave us an option for AC without using the window. Cools the room down quickly and is pretty quite which is nice. Definitely recommend!
Response from NewairBy Newair, Customer Service, June 17, 2021
Thank you for the 5-star review and for sharing your thoughts about the EC300W-FA.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Not sure what is wrong with mine
on August 25, 2020
Posted by: asdf123
Mine keeps beeping at me which is saying there is no water in the tank. It's full. Faulty? I've cleaned it and everything it told me to do. Still beeping
Response from NewairBy NewAir, Customer Service, August 25, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
I just bought a 4th one of these.
on June 16, 2020
Posted by: Terri
from Sidney, Montana
I was looking for a humidifier for my dog who has breathing issues and ran across these, figured it was a win/win, needed a new fan, wanted to save on electric, keep the place cooler: WOW!!! Amethyst no longer snoring or panting half as bad, plus we bought 3 more to keep the rest of the place cooler. The a/c is old and runs up the electric bill so time will tell, but so far so good.
Response from NewairBy NewAir, Customer Service, June 17, 2020
Hi, Thank you for taking the time to leave a review on your EC300W-FA. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
I love it!
on October 3, 2018
Posted by: DrSummer
from California
Gender:Female
I love our new cooler! Having a remote control for this unit is really nice. We are able to set the timer, I think that is the coolest feature of the unit, besides it being tall and lightweight.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, December 11, 2018
Hello Dr. Summer,
We are very happy to learn that you love using your NewAir Frigidaire Evaporative Air Cooler. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
We are very happy to learn that you love using your NewAir Frigidaire Evaporative Air Cooler. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
Written by a customer while visiting Newair
Posted by: Reiny Reyes
from New York
Verified Purchase:Yes
I bought this portable Tower Fan With Evaporative Cooling for my daughter's bedroom and it was the best! Very easy to use and clean woorks like and ac for me and I am paying less in electric bill :) so glad I purchased this if you put it in the silent mode you won't even notice it is on my little ones love this so much.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Keeps my room cool and no more nose bleeds!
on October 8, 2018
Posted by: Ciara
from GA
Gender:Female
I'm loving my Frigidaire Evaporative Air Cooler and Tower Fan. It wasn't heavy to remove from the box. I love the different settings and speeds, and it comes with a remote control, with the battery included! The water tank is big and I don't have to fill it that often. I use it in my living room and bedroom. Since, I've started using this fan in my bedroom, I haven't had any nose bleeds. My allergies are much better and my mouth and nose don't get dry at all. I have already recommended the Frigidaire Evaporative Air Cooler and Tower Fan, to my friends and family.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, December 11, 2018
Hello Ciara,
We are very happy to learn that you are pleased with using your Frigidaire Evaporative Air Cooler and Tower Fan. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
We are very happy to learn that you are pleased with using your Frigidaire Evaporative Air Cooler and Tower Fan. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
Written by a customer while visiting Newair
Posted by: Sgt Rock
from Riverside, CA
Verified Purchase:Yes
This 2-1 evaporative cooler does not work at all. There is no cooling. Worthless.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Posted by: Marcello
Verified Purchase:Yes
Works really well. High quality product, has a silent mode that makes almost 0 noise while still cooling.
Response from NewairBy Newair, Customer Service, August 17, 2022
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair