Customer reviews from Newair
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Average customer rating
4.5
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
172
4 Stars
49
3 Stars
5
2 Stars
2
1 Star
16
99%of customers recommend this product.
(
91 out of
92)
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Customer Rating
5
Best of Best, I recommend the product.Just love it
on July 12, 2021
Posted by: Customer from Spokane,WA
from Spokane,Wa
Verified Purchase:Yes
Perfect product, perfect customer service , perfect price
Response from NewairBy Newair, Customer Service, July 12, 2021
Thank you for the 5-star review.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Amazing evap cooler
on August 10, 2021
Posted by: CAB
from Maryland
Verified Purchase:No
My husband and I have been using it for a few weeks and we are are in love with how great this machine works!we use it in the basement due to the high humidity where we live and it cools it completely!!! Our customer rep Anfernee who assisted us with questions, was amazing. He responded to our questions quickly.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product EC300W-FA. We highly appreciate your feedback and we are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product EC300W-FA. We highly appreciate your feedback and we are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Cools & Humidifies
on August 14, 2019
Posted by: Steve405
from Steamboat Springs, CO
Cools the air as described. Live in a dry climate and the evaporative cooler works by blowing air throught the wet filter. Using Ice packs or cold water makes it even cooler.
Several speeds and quiet mode along with timer feature. Excellent for reducing static electricity in dry climates due to the humidifying effect.
Several speeds and quiet mode along with timer feature. Excellent for reducing static electricity in dry climates due to the humidifying effect.
Response from NewairBy NewAir, Customer Service, August 19, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Great Product & Excellent Service
on August 10, 2021
Posted by: Happy New Yorker
from New York City, New York
Verified Purchase:No
We received one and worked fine for a few days and then there was an issue and the cooling would not take place. We got in touch with the company and Anthony was extremely helpful and understanding!! They replaced the unit with a new one and we are very pleased. Anthony was patient and very helpful.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review, I'm happy to hear that you are pleased with our customer service, and thank you for posting your comments in regards to this product EC300W-FA. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review, I'm happy to hear that you are pleased with our customer service, and thank you for posting your comments in regards to this product EC300W-FA. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Easy to use
on June 2, 2021
Posted by: Mimijoelle
from Germatown,MD
I bought it for my father who is can’t keep himself cooler enough.
The company made easy on me to return it when problem start. My father is very pleased with it.
The company made easy on me to return it when problem start. My father is very pleased with it.
Response from NewairBy Newair, Customer Service, June 3, 2021
Thank you so much for taking the time to leave us this amazing review on the EC300W-FA. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: MrsSwarthout
from Clearwater, FL
Verified Purchase:Yes
We currently live in a rental home that has an old a/c unit and old, original windows. We've done everything we can to seal up windows and doors, but the a/c unit is old and tired, it just can't keep up. We keep the thermostat at 80 degrees and the air conditioner still can't keep up. We needed this evaporative cooler for some additional help through the summer months and since this home is a rental, we didn't want to spend a lot of money. This evaporative cooler is the best investment we've made! Upon bringing the box inside from my porch, I was shocked at how light weight it is. It was packaged nicely and very easy to remove from the box. It's a very simple set up and not at all confusing. It holds a ton of water that lasts a few days before needing to be refilled. I absolutely love all of the options. There are multiple fan speeds, it oscilates, it has a timer on it. This can be used as just a fan or as an evaporative cooler. Upon using this for the first time, our a/c thermostat in the house dropped a degree within 30 minutes. I was shocked and so very happy. It has kept the inside of our home so much more comfortable. This cooler is very quiet and helps us out so much! 3 days of using it and I'm still extremely excited to have it. I love that it comes with a remote control, too! This cooler is also on castors, so it's easy to wheel around to wherever you may need it. I can't say enough good about this thing, it's been a game changer for us. It cools our living room, dining room and kitchen with ease. You won't be disappointed!!!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Great features, cold air, easy to use
on March 29, 2021
Posted by: Baughman95
I bought this last year in MI, it gets humid here so this tower fan is perfect for it. Blow cool cold air, easy functions, easy to use. Would definitely recommend.
Response from NewairBy NewAir, Customer Service, March 30, 2021
Thank you for posting your comments in regards to your EC300W-FA. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: TexaSal
Verified Purchase:Yes
This unit came with remote control have spacios bottom water tank and see thru window to view water level
Response from NewairBy Newair, Customer Service, August 10, 2022
Thank you for the 5-star review and for posting your comments in regards to this product EC300W-FA. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair