Customer reviews from Newair
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Average customer rating
4.5 out of 5
4.5
(244 Reviews)
Open Ratings Snapshot
Rating breakdown 244 reviews
5 Stars
172
4 Stars
49
3 Stars
5
2 Stars
2
1 Star
16
99%of customers recommend this product. 
(
91 out of 92
)
Best Buy Privacy Policy
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Customer Rating
4 out of 5
4
Easy to use
on July 5, 2020
Posted by: Mysstakoda
from Idaho
Verified Purchase:Yes
I thoroughly enjoy this machine. The last couple of weeks it has been beeping when I try to use the cooler features even with a tank full of water. Please let me know what I need to do to fix it
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi,
Thank you for contacting NewAir! If for any reason there's something you'd like us to take a look into, please feel free to contact us at support@newair.com or (855) 963-9247 and we'll be right on it. Thanks again for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi,
Thank you for contacting NewAir! If for any reason there's something you'd like us to take a look into, please feel free to contact us at support@newair.com or (855) 963-9247 and we'll be right on it. Thanks again for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
I just bought a 4th one of these.
on June 16, 2020
Posted by: Terri
from Sidney, Montana
I was looking for a humidifier for my dog who has breathing issues and ran across these, figured it was a win/win, needed a new fan, wanted to save on electric, keep the place cooler: WOW!!! Amethyst no longer snoring or panting half as bad, plus we bought 3 more to keep the rest of the place cooler. The a/c is old and runs up the electric bill so time will tell, but so far so good.
Response from NewairBy NewAir, Customer Service, June 17, 2020
Hi, Thank you for taking the time to leave a review on your EC300W-FA. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
I just bought a 4th one of these.
on June 16, 2020
Posted by: Terri
from Sidney, Montana
I was looking for a humidifier for my dog who has breathing issues and ran across these, figured it was a win/win, needed a new fan, wanted to save on electric, keep the place cooler: WOW!!! Amethyst no longer snoring or panting half as bad, plus we bought 3 more to keep the rest of the place cooler. The a/c is old and runs up the electric bill so time will tell, but so far so good.
Response from NewairBy NewAir, Customer Service, June 17, 2020
Hi, Thank you for taking the time to leave a review on your EC300W-FA. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
I just bought a 4th one of these.
on June 16, 2020
Posted by: Terri
from Sidney, Montana
Verified Purchase:Yes
I was looking for a humidifier for my dog who has breathing issues and ran across these, figured it was a win/win, needed a new fan, wanted to save on electric, keep the place cooler: WOW!!! Amethyst no longer snoring or panting half as bad, plus we bought 3 more to keep the rest of the place cooler. The a/c is old and runs up the electric bill so time will tell, but so far so good.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your EC300W-FA. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your EC300W-FA. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great evaporative cooler
on June 12, 2020
Posted by: Vijay
Verified Purchase:Yes
Great evaporative cooler. Even works great just as a fan. Only one improvement would be to have a button to turn off the LED lights. They are a little bright at night. But you can put a small book over it at night.
Response from NewairBy NewAir, Customer Service, June 15, 2020
Thank you for your feedback on this NewAir product and we are glad you enjoy using the NewAir AF-1000W. Thank you
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great evaporative cooler
on June 12, 2020
Posted by: Vijay
Verified Purchase:Yes
Great evaporative cooler. Even works great just as a fan. Only one improvement would be to have a button to turn off the LED lights. They are a little bright at night. But you can put a small book over it at night.
Response from NewairBy NewAir, Customer Service, June 15, 2020
Thank you for your feedback on this NewAir product and we are glad you enjoy using the NewAir AF-1000W. Thank you
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great evaporative cooler
on June 12, 2020
Posted by: Vijay
from Undisclosed
Great evaporative cooler. Even works great just as a fan. Only one improvement would be to have a button to turn off the LED lights. They are a little bright at night. But you can put a small book over it at night.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the NewAir AF-1000W. Thank you
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the NewAir AF-1000W. Thank you
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
Cools down the room.
on June 8, 2020
Posted by: Ginger123
from San Francisco
I bought this cooler and it worked for few months. Christina customer service rep was very helpful and got me a replacement. Its’s working fine so far.
Response from NewairBy NewAir , Customer Service, June 10, 2020
Hi, Thank you for taking the time to leave a review on your EC300W-FA. Thank You for choosing NewAir!
Written by a customer while visiting Newair
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