Customer reviews from Newair
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Average customer rating
4.5 out of 5
4.5
(244 Reviews)
Open Ratings Snapshot
Rating breakdown 244 reviews
5 Stars
172
4 Stars
49
3 Stars
5
2 Stars
2
1 Star
16
99%of customers recommend this product. 
(
91 out of 92
)
Best Buy Privacy Policy
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Customer Rating
5 out of 5
5
Northern California Loves your Evaporative Cooler
on November 8, 2018
Posted by: Jodiathome
from California
Gender:Female
AS a seasonal swamp cooler user there have been times where we have needed to cool a bedroom off or my office off but can due to the swamp coolers location.
Now I have a movable Frigidaire Evaporative Cooler and Tower Fan that really works!!!
It came packed well and considering the size very lite.
It is so lite that I can pick it up with one hand. I had nothing to put together ... I just plugged it in, added water and we are set.
It cooled my office just delightedly and sweat free. I can do all my phone work with no one even knowing I have a cooler on in the same room.
It is stylish and streamlined. Looks great in my home.
I am a happy Frigidaire Cooler owner!
I would recommend this to a friend!
Response from NewairBy NewAirCustomer ServiceDecember 20, 2018
Hi, Thank you for sharing your thoughts! We are glad to hear you enjoy the unit. If you need any assistance please reach out to us, we have a standby reps ready to take your call.
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
Great customer service so far
on March 22, 2021
Posted by: Mark horner
from Knoxville tn
Verified Purchase:Yes
Bought this about 10 months ago the pump went out then the fan the company offered to send me anther unit just like the warranty says will update when I get it but they seem to be very quick to reply to any issues and the product was used ask day everyday for that time period pretty much so decent product for the price just wish the range was further it sends to have to be right on top of you to cool you down in summer heat.
Response from NewairBy newairpwrnewairpwrOctober 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the EC300W-FA.Thank you for choosing NewAir!
Response from NewairBy newairpwrnewairpwrSeptember 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the EC300W-FA.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Perfect for Our Boy's Room
on October 3, 2018
Posted by: Samantha85
from Unionville, VA
Verified Purchase:Yes
Arriving just tin time for Indian Summer here in Central Virginia this air cooler has kept our boy's room cool so that they can rest comfortably for several nights. One of the best perks for me is that it can be set on a timer and will turn off in as little as 2 hours. I like this because I don't have to worry about them getting too chilly as the night time temperatures dip into the upper 50's. Simple to set up right out of the box and light weight as well, this is a must have if you are looking to cool a room quickly and with ease. Love the remote feature and it makes an already easy to use product that much easier. I keep the remote with me so that if I need to change a setting I don't have to enter the room and risk waking the boys.
I would recommend this to a friend!
Response from NewairBy newairpwrnewairpwrOctober 7, 2025
Hello Samantha,

We appreciate your honest feedback! If you have any questions or concerns that we can help with, please email us at support@newair.com.

Thank you!
Response from NewairBy newairpwrnewairpwrSeptember 10, 2025
Hello Samantha,

We appreciate your honest feedback! If you have any questions or concerns that we can help with, please email us at support@newair.com.

Thank you!
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
Easy to use
on July 5, 2020
Posted by: Mysstakoda
from Idaho
I thoroughly enjoy this machine. The last couple of weeks it has been beeping when I try to use the cooler features even with a tank full of water. Please let me know what I need to do to fix it
Response from NewairBy NewAirCustomer ServiceJuly 6, 2020
Hi,
Thank you for contacting NewAir! If for any reason there’s something you'd like us to take a look into, please feel free to contact us at support@newair.com or (855) 963-9247 and we'll be right on it. Thanks again for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Keeps my room cool and no more nose bleeds!
on October 8, 2018
Posted by: Ciara
from GA
Verified Purchase:Yes
I'm loving my Frigidaire Evaporative Air Cooler and Tower Fan. It wasn't heavy to remove from the box. I love the different settings and speeds, and it comes with a remote control, with the battery included! The water tank is big and I don't have to fill it that often. I use it in my living room and bedroom. Since, I've started using this fan in my bedroom, I haven't had any nose bleeds. My allergies are much better and my mouth and nose don't get dry at all. I have already recommended the Frigidaire Evaporative Air Cooler and Tower Fan, to my friends and family.
I would recommend this to a friend!
Response from NewairBy newairpwrnewairpwrOctober 7, 2025
Hello Ciara,

We are very happy to learn that you are pleased with using your Frigidaire Evaporative Air Cooler and Tower Fan. Please feel free to reach us at support@newair.com if you have any questions.

Best wishes,
Response from NewairBy newairpwrnewairpwrSeptember 10, 2025
Hello Ciara,

We are very happy to learn that you are pleased with using your Frigidaire Evaporative Air Cooler and Tower Fan. Please feel free to reach us at support@newair.com if you have any questions.

Best wishes,
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Beating the Vegas Heat, One day at a time
on October 18, 2018
Posted by: haleyfox
from Las Vegas, NV
Verified Purchase:Yes
I purchased this amazing Air Conditioner because we had our electricity go out on several occasions due to sand storms. One of them lasted 3 days and was over 110 degrees in our house due to the sun melting our electrical box. If I had a portable Air conditioner at the time, my neighbors would have helped us out with a cord, so I am prepared now and have enjoyed every ounce of this bad boy ever since.
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Wonderful product.
on November 7, 2018
Posted by: hyde522
from Pa
Gender:Female
This has to be my new favorite find. This was so easy to get going and made my room comfortable and cool in such a short time. I run hot and always need a fan and this was the perfect way to keep me cool without being freezing. The design is so sleek and classy looking and compact enough that it does not take up much space. It also has a great white noise aspect to it when I am sleeping since I always sleep with a fan on at night, this was perfect for that and not noisy or overwhelming at all. It is easy to maintain the water tank and the different speeds make it so there is something for everyone. I really love the portability of it, it is so lightweight that I can move it around from room to room without trouble.
I would recommend this to a friend!
Response from NewairBy NewAirCustomer ServiceDecember 20, 2018
Hi, we are thrilled to hear you enjoy using the unit's features and like its design.
Thank you for sharing your thoughts about the unit. If you need any assistance please feel free to ask.
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Works perfectly!
on October 10, 2018
Posted by: meadow123
from Billings, MT
Verified Purchase:Yes
This worked perfectly for us! I would definitely recommend it to anyone looking for an air conditioner!
Response from NewairBy newairpwrnewairpwrOctober 7, 2025
Hello,
We appreciate your honest feedback! If you have any questions or concerns that we can help with, please email us at support@newair.com.
Thank you!
NewAir Appliances
Response from NewairBy newairpwrnewairpwrSeptember 10, 2025
Hello,
We appreciate your honest feedback! If you have any questions or concerns that we can help with, please email us at support@newair.com.
Thank you!
NewAir Appliances
Written by a customer while visiting Newair
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