Customer reviews from Newair
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Average customer rating
4.5
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
172
4 Stars
49
3 Stars
5
2 Stars
2
1 Star
16
99%of customers recommend this product.
(
91 out of
92)
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Customer Rating
5
Great features
on August 26, 2020
Posted by: Sweebe
from Queens, NY
I’ve had this product for a month now love it, it’s quite, doesn’t require filling so often and it looks great in my room.
Response from NewairBy NewAir, Customer Service, August 27, 2020
Thank you so much for taking the time to leave us this amazing review on the EC300W-FA. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great features
on August 26, 2020
Posted by: Sweebe
from Queens, NY
I’ve had this product for a month now love it, it’s quite, doesn’t require filling so often and it looks great in my room.
Response from NewairBy NewAir , Customer Service, August 27, 2020
Thank you so much for taking the time to leave us this amazing review on the EC300W-FA. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Sweebe
from Queens, NY
Verified Purchase:Yes
I've had this product for a month now love it, it's quite, doesn't require filling so often and it looks great in my room.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the EC300W-FA. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the EC300W-FA. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
1
Not sure what is wrong with mine
on August 25, 2020
Posted by: asdf123
Mine keeps beeping at me which is saying there is no water in the tank. It's full. Faulty? I've cleaned it and everything it told me to do. Still beeping
Response from NewairBy NewAir, Customer Service, August 25, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
1
Not sure what is wrong with mine
on August 25, 2020
Posted by: asdf123
Mine keeps beeping at me which is saying there is no water in the tank. It's full. Faulty? I've cleaned it and everything it told me to do. Still beeping
Response from NewairBy NewAir , Customer Service, August 25, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: asdf123
from Undisclosed
Verified Purchase:Yes
Mine keeps beeping at me which is saying there is no water in the tank. It's full. Faulty? I've cleaned it and everything it told me to do. Still beeping
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
4
Effective
on August 20, 2020
Posted by: Frankenfurt
from Los Angeles
The items cools the room. The dog loves it and it’s quite! We can’t wait to try it with the ice packs!
Response from NewairBy NewAir, Customer Service, August 21, 2020
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Effective
on August 20, 2020
Posted by: Frankenfurt
from Los Angeles
The items cools the room. The dog loves it and it’s quite! We can’t wait to try it with the ice packs!
Response from NewairBy NewAir, Customer Service, August 21, 2020
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing NewAir!
Written by a customer while visiting Newair