Customer reviews from Newair
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Average customer rating
4.5 out of 5
4.5
(244 Reviews)
Open Ratings Snapshot
Rating breakdown 244 reviews
5 Stars
172
4 Stars
49
3 Stars
5
2 Stars
2
1 Star
16
99%of customers recommend this product. 
(
91 out of 92
)
Best Buy Privacy Policy
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 350 sq. ft. with 4 Fan Speeds and Large Detachable 5 Gallon Water Tank - White
Customer Rating
5 out of 5
5
Best Evap. Cooler!!!
on September 30, 2020
Posted by: biggshel
from Cerritos CA
Best Bang for your Buck!! Love Everything about this unit. 5 gallon water tank, wide coverage area, easy to add water on top, Powerful cooling and Well thought Design. Could not be Happier with this unit.
Response from NewairBy NewAir, Customer Service , October 1, 2020
Thank you for posting your comments in regards to your EC300W-FA. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Best Evap. Cooler!!!
on September 30, 2020
Posted by: biggshel
from Cerritos CA
Best Bang for your Buck!! Love Everything about this unit. 5 gallon water tank, wide coverage area, easy to add water on top, Powerful cooling and Well thought Design. Could not be Happier with this unit.
Response from NewairBy NewAir, Customer Service, October 1, 2020
Thank you for posting your comments in regards to your EC300W-FA. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Best Evap. Cooler!!!
on September 30, 2020
Posted by: biggshel
from Cerritos CA
Verified Purchase:Yes
Best Bang for your Buck!! Love Everything about this unit. 5 gallon water tank, wide coverage area, easy to add water on top, Powerful cooling and Well thought Design. Could not be Happier with this unit.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to your EC300W-FA. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to your EC300W-FA. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
2 out of 5
2
Bad features
on September 9, 2020
Posted by: Nicks
from Los Angeles
This item could be much better if the cooling system will cool a few degrees I didn’t notice any cooling at all, vortex rotating fan stopped working on both units that I purchased two different house holds were being used. Not a great item on my opinion. Great customer service on return policy thank you support team.
Response from NewairBy NewAir, Customer Service, September 9, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
2 out of 5
2
Bad features
on September 9, 2020
Posted by: Nicks
from Los Angeles
This item could be much better if the cooling system will cool a few degrees I didn’t notice any cooling at all, vortex rotating fan stopped working on both units that I purchased two different house holds were being used. Not a great item on my opinion. Great customer service on return policy thank you support team.
Response from NewairBy NewAir, Customer Service, September 9, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
Keeps me cool.
on August 27, 2020
Posted by: FrankPad
from CA
It dose work better then a fan but don't think it will keep a whole room closed if it's next to you great if not don't think they will ever beat a real AC unit.
Response from NewairBy NewAir, Customer Service, August 27, 2020
Hi, Thank you for taking the time to leave a review on your unit. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
Keeps me cool.
on August 27, 2020
Posted by: FrankPad
from CA
It dose work better then a fan but don't think it will keep a whole room closed if it's next to you great if not don't think they will ever beat a real AC unit.
Response from NewairBy NewAir , Customer Service, August 27, 2020
Hi, Thank you for taking the time to leave a review on your unit. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
Keeps me cool.
on August 27, 2020
Posted by: FrankPad
from CA
Verified Purchase:Yes
It dose work better then a fan but don't think it will keep a whole room closed if it's next to you great if not don't think they will ever beat a real AC unit.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your unit. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your unit. Thank You for choosing NewAir!
Written by a customer while visiting Newair
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