Customer reviews from Newair
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 250 sq. ft. with Wide Angle Oscillation & 4 Fan Speeds - White
Average customer rating
4.5
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
164
4 Stars
18
3 Stars
2
2 Stars
11
1 Star
14
97%of customers recommend this product.
(
99 out of
102)
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 250 sq. ft. with Wide Angle Oscillation & 4 Fan Speeds - White
Customer Rating
5
Love the feature
on March 19, 2019
Posted by: Dhall
from Virginia
Gender:Male
I can’t believe I have survived with out this product, it has so many feature and is amazing. Not heavy but has wheels
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, April 1, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: Breccan60
from Seattle
Verified Purchase:Yes
The unit is light, easy to use, relatively quiet and cools my RV nicely. I'm having only 1 issue, after running it quite a bit since purchase with the cooling function turning off after beeping within 40 seconds after turning it on. Water level is fine, no issues there, but can't get it that function to work currently. Just purchased a replacement Cooling Pad so hopefully that will solve the problem. Other than that, I'm loving it!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your EC200WF. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your EC200WF. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Written by a customer while visiting Newair
Posted by: Ronak
Verified Purchase:Yes
Not good cooling. Does not work for small places as well.
Response from NewairBy Newair, Customer Service, May 18, 2021
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: ryphi
from denver
Verified Purchase:Yes
bought this a few years back and has worked great!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Jan S
from Apache Junction, AZ
Verified Purchase:Yes
Bought this and returned it within a few days. No cool air only spewed warm humidity into the room. Made my air conditioner work harder.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Customer Rating
2
A very expensive fan
on August 3, 2019
Posted by: sponge84
from Boulder, CO
This is a cooler in name only. It blows room-temperature air without a hint of cooling. Even ice in the water tank doesn’t improve its performance.
Response from NewairBy NewAir, Customer Service, August 7, 2019
Hi, We are sorry to hear the issue you are experiencing with the unit however there are some factors to influence the unit not to cool correctly. One is the humidity level, if the humidity level is above 40% the unit will not cool effectively.
Written by a customer while visiting Newair
Customer Rating
5
Great product and a must have in the desert clement.
on April 13, 2022
Posted by: Marco
from Arizona
Verified Purchase:No
This was my first time getting a evaporative cooler and has done great work in Arizona desert climate. Keeping the ice packs in really help cool the room and bought 2 more for the other rooms.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your EC200WF. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your EC200WF. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: MB2022
from Ca
Verified Purchase:Yes
This works good for a small room it does put out some cold air the ice packs are helpful, in extreme heat you would maybe think about getting a larger one and buy according to the size of your room
Response from NewairBy Newair, Customer Service, September 23, 2022
Thank you for the review and for sharing your thoughts about the unit EC200WF. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair