Customer reviews from Newair
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 250 sq. ft. with Wide Angle Oscillation & 4 Fan Speeds - White
Average customer rating
4.5
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
164
4 Stars
18
3 Stars
2
2 Stars
11
1 Star
14
97%of customers recommend this product.
(
99 out of
102)
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 250 sq. ft. with Wide Angle Oscillation & 4 Fan Speeds - White
Customer Rating
5
Impressive, Portable Evaporative Air Cooler
on March 19, 2019
Posted by: Rebecca
from Waveland, Ms.
Gender:Female
The Frigidaire Evaporative Air Cooler and Tower Fan is a Total Game Changer for us! We live in the South where the heat during the summer can be brutal! My husband likes working on cars and fiddling around in our garage, but it has no central a/c and no windows so a window unit was out of the question. He has already claimed this cooler as his.. For years he has suffered during the dog days of summer, sweating bullets in that oven.. This Cooler is the PERFECT solution for us! I love that is mobile with wheels so we can easily use it in another room if need be and since it is a tower it does not take up much space at all. The very first thing I noticed was how quiet it is, no loud annoying noise from this cooler! I really like that it has four different fan speeds and three different fan modes. You can even set a timer for how long you want it to run! The wide angle fan can be set to a fixed direction or oscillating. To top it off this even comes with an easy to use remote control, how awesome is that! You can use just the fan or if you need a cold blast of air you can take advantage of the evaporative function. Simply fill the tank with water, add your pre-chilled cool packs, press the cooler button and you basically have a portable air conditioner! My husband is beyond thrilled that this unit cooled off the entire garage in no time! This unit is quite impressive, it is very well built, high quality and does exactly as advertised!
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, April 1, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
I am sooo in love!
on March 27, 2019
Posted by: durdenm01
from Virginia Beach, VA
Gender:Female
I'm in love with my Frigidaire Evaporative Air Cooler and Tower Fan! There are two rooms in my home that stay hot year round. I was looking for something that would cool these rooms when occupied, but it had to be portable and easy to move from room to room. This air cooler and tower fan is perfect!
You can use it as just a fan, or you can fill up the water tank and turn on the cooler/humidifier option to enable the water pump for cooler air.
It has 4 fan speeds: quiet, low, medium, and high. Even when set on high, it is really quiet. There are also three fan modes: normal, nature, and sleep mode. I absolutely love the nature mode. It makes you feel like you are outside, feeling the natural breeze. You can set the timer and it will automatically shut off after 1, 2, 4 or 8 hours. the remote control is awesome! If you need to change the settings, you can just reach for the remote. Very convenient! I highly recommend this air cooler and tower fan! Give it a try! You will not be disappointed!
You can use it as just a fan, or you can fill up the water tank and turn on the cooler/humidifier option to enable the water pump for cooler air.
It has 4 fan speeds: quiet, low, medium, and high. Even when set on high, it is really quiet. There are also three fan modes: normal, nature, and sleep mode. I absolutely love the nature mode. It makes you feel like you are outside, feeling the natural breeze. You can set the timer and it will automatically shut off after 1, 2, 4 or 8 hours. the remote control is awesome! If you need to change the settings, you can just reach for the remote. Very convenient! I highly recommend this air cooler and tower fan! Give it a try! You will not be disappointed!
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, April 2, 2019
Thank you for posting a review on your NewAir product!
Written by a customer while visiting Newair
Customer Rating
1
Doesn't cool anything
on August 8, 2019
Posted by: Jan S
from Apache Junction, AZ
Bought this and returned it within a few days. No cool air only spewed warm humidity into the room. Made my air conditioner work harder.
Response from NewairBy NewAir, Customer Service, August 12, 2019
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Posted by: LaurenTW
from WY
Verified Purchase:Yes
Works wonderfully to cool my office with no dampness or musty smell (one window 1/3 open). Love the variable speeds and settings. Easy to fill. I add a little bit of product for algae and scale control. One full tank lasted almost three days of using it just 4-6 hrs per day. Lightweight. Small footprint. Quiet.
Response from NewairBy NewAir, Customer Service, August 27, 2019
Thank you for posting a review on your NewAir product!
Written by a customer while visiting Newair
Customer Rating
5
Worked wonderfully for five weeks
on September 5, 2020
Posted by: On my own
from Oregon
The Frigidaire Evaporative Cooler 500 CFM was a first purchase of this type of unit for me, being a "swamp cooler' and honestly had never heard of them until I chanced upon it while browsing for a standard portable air conditioner. I was elated at first that I chose this item as it seemed to have all the benefits that I want. Upon arrival I was visually impressed with the quality and appearance of the brand new unit. The operation manual was straight forward and fairly easy to understand. After filling the water tank for the first time, I turned it on and found it to be a refreshing miracle machine - the fan is nice, but the cool moist air it provided by pressing the cooler/humidifier button that blew evenly around the room was so comforting. The controls on top are obvious and easy to see even in the dark. What a wonderful machine, I was hooked after the first few days. Unfortunately, five weeks after almost constant every day use, the humidifier/cooler function which produces the cooling mist failed to operate - It started a repetitive beeping and auto turn-off behavior for seemingly no reason, odd since the fan was still functioning perfectly. Guessing, it would appear that the water pump just became dis-functional which was difficult to believe since up until this happened everything was operating perfectly. Sadly for me my only option after contacting the manufacturer service & warranty department, was to return for a refund. However, I want to stress that my impression and review of this cooler unit overall is still excellent, it was worth the purchase price as a first time buyer. I will no doubt be shopping for another model with the same options and benefits to replace it, in the future.
Response from NewairBy NewAir , Customer Service, September 8, 2020
Thank you for the 5-star review and for posting your comments in regard to the Frigidaire 2-in-1 Evaporative Air Cooler and Fan EC200WF. We highly appreciate your feedback and we are glad to hear you like the unit's features. We apologize about the experience thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
3
Great product but i should have bought the 450 sq.
on November 6, 2020
Posted by: Anonymous
from South California
Product is great! Should have bought the 450 sq ft. to cover all the room and i think it will produce a much cooler im not sure. bec of the much wider coverage.
Customer service is 5stars! shout out to Hienifer for helping me out! Thank You!
Customer service is 5stars! shout out to Hienifer for helping me out! Thank You!
Response from NewairBy NewAir, Customer Service, November 6, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great room cooler
on March 15, 2021
Posted by: ryphi
from denver
bought this a few years back and has worked great!
Response from NewairBy NewAir , Customer Service, March 16, 2021
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Replacement Part
on June 18, 2021
Posted by: Mario
Cooler failed. Called about a replacement part. They will be sending it free of charge. Very satisfied customer.
Response from NewairBy Newair , Customer Service, June 20, 2021
Thank you for taking the time to leave a review on your EC200WF. Thank you for choosing Newair!
Written by a customer while visiting Newair