This product does not cool the space, it merely acts as a fan. I used the ice packs and it didn’t make a difference. The room I put the unit in was only 11ft by 12ft.
I will be returning this product.
Response from NewairBy NewAir, Csutomer Service, May 27, 2020
Hi There, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
This product does not cool the space, it merely acts as a fan. I used the ice packs and it didn't make a difference. The room I put the unit in was only 11ft by 12ft. I will be returning this product.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
I chose this model not just because of the many features, but the reasonable price as well. What really sold me, was it was a brand name that I know and trust.
Response from NewairBy NewAir, Customer Care, April 30, 2020
Thank you for posting your comments in regards to the NewAir EC200WF. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
I chose this model not just because of the many features, but the reasonable price as well. What really sold me, was it was a brand name that I know and trust.
Response from NewairBy NewAir, Customer Care, April 30, 2020
Thank you for posting your comments in regards to the NewAir EC200WF. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
I chose this model not just because of the many features, but the reasonable price as well. What really sold me, was it was a brand name that I know and trust.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to the NewAir EC200WF. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to the NewAir EC200WF. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.