Customer reviews from Newair
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 250 sq. ft. with Wide Angle Oscillation & 4 Fan Speeds - White
Average customer rating
4.5
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
164
4 Stars
18
3 Stars
2
2 Stars
11
1 Star
14
97%of customers recommend this product.
(
99 out of
102)
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 250 sq. ft. with Wide Angle Oscillation & 4 Fan Speeds - White
Posted by: LaurenTW
from WY
Verified Purchase:Yes
Works wonderfully to cool my office with no dampness or musty smell (one window 1/3 open). Love the variable speeds and settings. Easy to fill. I add a little bit of product for algae and scale control. One full tank lasted almost three days of using it just 4-6 hrs per day. Lightweight. Small footprint. Quiet.
Response from NewairBy NewAir, Customer Service, August 27, 2019
Thank you for posting a review on your NewAir product!
Written by a customer while visiting Newair
Customer Rating
5
Must have cooler!!
on March 18, 2019
Posted by: JackieL27
from Dallas, Tx
Gender:Female
I had a window unit that was very noisy and was an eyesore. I received the Frigidaire 2-in-1 Evaporative Cooler and Fan and love it! I have to say this is an amazing product, not only is it modern but you can move it anywhere. It's small enough to go in a corner and not take up to much room. It cools down the room with the rotating fan and it's so quiet, you will forget it is on. You can even set it on a timer to turn off, this is a great feature. I use it at night so it turns off when i'm sleeping. Almost forgot to point out that this actually wastes less energy than the window air unit I had.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, April 1, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
4
Nice cooler
on August 19, 2021
Posted by: Susan
from UT
Verified Purchase:No
I bought this to cool off the master bedroom at night since our single unit a/c is less than efficient upstairs. It does an adequate job, although on the original unit purchased and on the replacement unit, which NewAir did send free of charge, the water pump stopped working after about 10-12 weeks. Thankfully, NewAir has really helpful and polite customer service and they are sending me a new water pump for the replacement unit. I'm wondering if the problem is related to our very hard water. If that is a possibility, it would be good to mention it in the unit description. I'm not sure what the solution would be -- using distilled water? -- but any additional advice would be appreciated.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit EC200WF. We are delighted to hear you are pleased with the customer service provided. We recommend changing your water to Bottled or any filtered water since hard water can affect the water pump. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit EC200WF. We are delighted to hear you are pleased with the customer service provided. We recommend changing your water to Bottled or any filtered water since hard water can affect the water pump. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: whasmu02
from Monterey Bay Area, Ca.
Verified Purchase:Yes
Have had this air cooler at least for a year, or so. During the summer months it gets very warm outside, and the house is not that well insulated. The cooler has all the functions that I need for adjustments. Being an elderly gent, I rely on the remote control to do the adjustments. I can also turn it to the dining area, or kitchen, to cool them down.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regard to this product EC200WF. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regard to this product EC200WF. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir
Written by a customer while visiting Newair
Customer Rating
5
I would buy this product again
on October 19, 2021
Posted by: Scott
from CO
Verified Purchase:No
For the dry Colorado weather this unit puts out a lot of humidity and cools a room at the same time. The pleasant sleep mode makes you feel like you are sleeping outside in a gently wind caressing your face. Easy to refill water tank that you can put extra ice in to make it run even cooler.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product EC200WF. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product EC200WF. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
All-around excellent air cooler!
on August 25, 2020
Posted by: EricD
from Seattle, WA
I live in the PNW, and always avoid air conditioners because they make the air too cold and dry (I own a lot of tropical plants, and an A/C would kill most of them). I bought this air cooler last year and it is great! We only have windows on a west-facing wall, so very little airflow, and this air cooler generates enough air flow and cools down the apartment enough beyond 90 degree temperatures. Recently, I had an issue where the water pump died, and NewAir replaced the whole unit free of charge -- Customer service was very quick to respond, and made sure I was aware of my options and that I was satisfied every step of the way.
Response from NewairBy NewAir, Customer Service, August 26, 2020
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the EC200WF. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
2
Bad remanufacture...
on August 11, 2022
Posted by: Asha
from Tahoe
Verified Purchase:No
I filled my reservoir with the ice packs and a sufficient amount of ice and the air that is coming out of it still feels the same as when I had regular cold water (no ice or anything) from the tap in it. This water with the ice is FREEZING. I had suspicions that perhaps I got a faulty unit. So I turned of the "cooling mode" and switched it to just "fan mode" and lo & behold... the air is the same temperature as when it's on "cooling mode". I wouldn't trust buying this remanufactured product. I'm extremely disappointed and now I don't even want to give a brand new one a shot.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Posted by: Katrina12
from Colorado
Verified Purchase:Yes
I love this little bedroom fan. It has four speeds, from ultra quiet to super powerful. We have it in the corner of our bedroom and the oscillation truly reaches every corner of our bedroom. It is indispensable in hot Colorado summers! Our bedroom gets very warm in the summer on the 2nd floor. We just fill the fan up with water an hour before bedtime and the room is comfortably cool when it's time to sleep. Great purchase!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product EC200WF. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product EC200WF. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair