Customer reviews from Newair
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 250 sq. ft. with Wide Angle Oscillation & 4 Fan Speeds - White
Average customer rating
4.5
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
164
4 Stars
18
3 Stars
2
2 Stars
11
1 Star
14
97%of customers recommend this product.
(
99 out of
102)
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 250 sq. ft. with Wide Angle Oscillation & 4 Fan Speeds - White
Customer Rating
5
Great room cooler
on March 15, 2021
Posted by: ryphi
from denver
bought this a few years back and has worked great!
Response from NewairBy NewAir , Customer Service, March 16, 2021
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: ryphi
from denver
Verified Purchase:Yes
bought this a few years back and has worked great!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
3
Great product but i should have bought the 450 sq.
on November 6, 2020
Posted by: Anonymous
from South California
Product is great! Should have bought the 450 sq ft. to cover all the room and i think it will produce a much cooler im not sure. bec of the much wider coverage.
Customer service is 5stars! shout out to Hienifer for helping me out! Thank You!
Customer service is 5stars! shout out to Hienifer for helping me out! Thank You!
Response from NewairBy NewAir, Customer Service, November 6, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
3
Great product but i should have bought the 450 sq.
on November 6, 2020
Posted by: JAson
from South California
Verified Purchase:Yes
Product is great! Should have bought the 450 sq ft. to cover all the room and i think it will produce a much cooler im not sure. bec of the much wider coverage. Customer service is 5stars! shout out to Hienifer for helping me out! Thank You!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Would buy again
on October 19, 2020
Posted by: Gina10
from California
I bought this for hot summer nights and works great.
Keeps us cool and has a nice breeze
Keeps us cool and has a nice breeze
Response from NewairBy NewAir , Customer Service , October 20, 2020
Hi, Thank you for taking the time to leave a review on your Frigidaire 2-in-1 Evaporative Air Cooler and Fan EC200WF. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Would buy again
on October 19, 2020
Posted by: Gina10
from California
I bought this for hot summer nights and works great.
Keeps us cool and has a nice breeze
Keeps us cool and has a nice breeze
Response from NewairBy NewAir, Customer Service, October 20, 2020
Hi, Thank you for taking the time to leave a review on your Frigidaire 2-in-1 Evaporative Air Cooler and Fan EC200WF. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Gina10
from California
Verified Purchase:Yes
I bought this for hot summer nights and works great. Keeps us cool and has a nice breeze
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Frigidaire 2-in-1 Evaporative Air Cooler and Fan EC200WF. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Frigidaire 2-in-1 Evaporative Air Cooler and Fan EC200WF. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great Customer Service
on September 22, 2020
Posted by: CoolandSatisfied
from Maryland
My office purchased the air cooler and within the first 2 months, the water pump stopped working. Three emails and 5 business days later, we received a brand new cooler and return shipping label so we could send back the first one. Very friendly, very easy and understanding. That’s on top of the device being an awesome product to begin with! Great investment, especially since my room does not have a window for an air conditioning unit.
Response from NewairBy NewAir, Customer Service, September 24, 2020
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the Frigidaire 2-in-1 Evaporative Air Cooler and Fan. Thank you for choosing NewAir!
Written by a customer while visiting Newair