Best Buy - NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 250 sq. ft. with Wide Angle Oscillation & 4 Fan Speeds - White customer reviews - product reviews

Customer reviews from Newair

NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 250 sq. ft. with Wide Angle Oscillation & 4 Fan Speeds - White

Average customer rating

4.5

(209 Reviews)

Rating breakdown 209 reviews

5 Stars

164

4 Stars

3 Stars

2 Stars

1 Star

97%of customers recommend this product.

(

99 out of 102

)

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Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 250 sq. ft. with Wide Angle Oscillation & 4 Fan Speeds - White

Customer Rating

Works Great!!

on August 16, 2019

Posted by: Nana

from Colorado

Bought this to cool my room as our Swamp Cooler of 40 years died. It could have a stronger fan on it as it works hard on 100 degree day.

Response from NewairBy NewAir, Customer Service, August 19, 2019

Hi, thank you for sharing your thoughts about the unit. We are glad you enjoy using the unit. Thank you for shopping with NewAir!

Written by a customer while visiting Newair

Customer Rating

Quiet but powerful!

on April 7, 2019

Posted by: Kristen541

from Mitchell, Oregon

Gender:Female

So this would be the 3rd cooler we have at home and a different brand from the first too and I am much more impressed. We don’t have an a/c unit at home so we rely on coolers. The tank is much larger than others we’ve had in the past so I don’t have to change it as often. Another feature that I really like is that it’s pretty quiet so that I can still relax and watch tv without having the volume blaring. Also purifies the air in the room. It gently glides back and forth when blowing air so that it evenly distributed throughout the room. I’m extremely happy with this and would eventually like to replace my other two with this as well!

I would recommend this to a friend!

Response from NewairBy NewAir, Customer Service, April 9, 2019

Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!

Written by a customer while visiting Newair

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Customer Rating

Helps a lot

on August 7, 2019

Posted by: Tmgecho

from El Paso, Texas

Verified Purchase:Yes

So far so good. Have central AC, but wife was still hot. Added this to the room, and wallah.

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!

Written by a customer while visiting Newair

Customer Rating

When the product works it really works well

on November 30, 2021

Posted by: Nina

from AZ

Verified Purchase:No

I really do like the product I actually bought two of them the first one I had to return within 90 days to the store where I bought it because it started beeping incessantly and wouldn't make cold air the second one started doing the same thing but it was after the 90-day return policy and so now I'm waiting on a part to replace in my cooler so that I can use it again.

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Thank you for posting your comments in regards to this product EC200WF. We highly appreciate your feedback. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Written by a customer while visiting Newair

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Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser

Customer Rating

Perfect cooling unit

on March 18, 2019

Posted by: Voz123

from Bowling green KY

Verified Purchase:Yes

I'm loving my Frigidaire Evaporative Air Cooler and Tower Fan. It wasn't heavy to remove from the box. I love the different settings and speeds, and it comes with a remote control, with the battery included! The water tank is big and I don't have to fill it that often. I use it in my living room and bedroom. Since, I've started using this fan in my bedroom, I haven't had any nose bleeds. My allergies are much better and my mouth and nose don't get dry at all. I already got one for my parents as well , and every house should have one of these units . Perfection!!!

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.

Written by a customer while visiting Newair

Customer Rating

I WOULD BUY AGAIN!

on October 20, 2021

Posted by: Michelle

from NY

Verified Purchase:No

I use this to cool my apt down and my boyfriend loves it. Works well and when you use the cooling packs it rivals an air conditioner. I'm very pleased with my purchase.

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Thank you for the 5-star review and for posting your comments in regards to this product EC200WF. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Written by a customer while visiting Newair

Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser

Customer Rating

Performance

on August 10, 2022

Posted by: Natalie E

from Bozeman MT

Verified Purchase:Yes

My product is not cooling my room, and works just as a normal fan would. I may have gotten a dud.

Response from NewairBy Newair, Customer Service, August 10, 2022

Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care

Written by a customer while visiting Newair

Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser

Customer Rating

I hate writing negative reviews, but...

on September 28, 2021

Posted by: alta vista

from New Mexico

Verified Purchase:Yes

...this requires one, so others don't waste their money like I did. I live in the desert. Humidity is very low, and many people rely on evaporative coolers, instead of air conditioning, because they tend to work very well in this climate. The air that comes out of them is COLD. This little appliance is worthless for cooling. It is basically a humidifier. Running on High, it produced a weak stream of lukewarm air, which made me sweat more because of the humidity increase. Really, really disappointed. Cannot recommend.

No, I would not recommend this to a friend.

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Written by a customer while visiting Newair

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