Customer reviews from Newair
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 250 sq. ft. with Wide Angle Oscillation & 4 Fan Speeds - White
Average customer rating
4.5
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
164
4 Stars
18
3 Stars
2
2 Stars
11
1 Star
14
97%of customers recommend this product.
(
99 out of
102)
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 250 sq. ft. with Wide Angle Oscillation & 4 Fan Speeds - White
Posted by: Lindsey
from Oregon
Verified Purchase:Yes
It doesn’t work I’m confused why it’s so speedy for something that makes the air humid
Response from NewairBy Newair, Customer Service, May 3, 2021
Hi, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Lindsey
from Oregon
Verified Purchase:Yes
It doesn’t work I’m confused why it’s so speedy for something that makes the air humid
Response from NewairBy Newair, Customer Service, May 3, 2021
Hi, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
1
Poor air
on May 1, 2021
Posted by: Lindsey
from Oregon
It doesn't work I'm confused why it's so speedy for something that makes the air humid
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Amanda o
from Undisclosed
Verified Purchase:Yes
I recently bought this for my daughters room which is a small room because I thought it would keep It cool. I was wrong it just blows like a fan. I plan to return this item. I don't wish to pay over $200 for a fan.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for contacting NewAir.If you have any questions feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for contacting NewAir.If you have any questions feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Strong air flow!
on April 12, 2021
Posted by: JRAl
from New Orleans
So happy with this unit. The fan on this unit is very strong and the ability to add water and the ice trays is awesome and really cools the air flow. Recommend 10/10
Response from NewairBy NewAir, Customer Service, April 12, 2021
Thank you for taking the time to leave a review on your EC200WF. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Strong air flow!
on April 12, 2021
Posted by: JRAl
from New Orleans
So happy with this unit. The fan on this unit is very strong and the ability to add water and the ice trays is awesome and really cools the air flow. Recommend 10/10
Response from NewairBy NewAir , Customer Service, April 12, 2021
Thank you for taking the time to leave a review on your EC200WF. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: JRAl
from New Orleans
Verified Purchase:Yes
So happy with this unit. The fan on this unit is very strong and the ability to add water and the ice trays is awesome and really cools the air flow. Recommend 10/10
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your EC200WF. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your EC200WF. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great room cooler
on March 15, 2021
Posted by: ryphi
from denver
bought this a few years back and has worked great!
Response from NewairBy NewAir, Customer Service, March 16, 2021
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair