Customer reviews from Samsung US
Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
Average customer rating
4.3
(222 Reviews)
Rating breakdown 222 reviews
5 Stars
142
4 Stars
41
3 Stars
13
2 Stars
8
1 Star
18
84%of customers recommend this product.
(
125 out of
148)
Customer Reviews for Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
Customer Rating
5
Small kitchen
on May 15, 2025
Posted by: Denver
from Colorado
[This review was collected as part of a promotion.] So far, I’ve enjoyed this microwave confection oven when having a small kitchen you have to minimize so we opted for this wonderful microwave and don’t need an oven
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Working well
on June 10, 2025
Posted by: KenoshaJZ
from Kenosha WI
[This review was collected as part of a promotion.] So far so good. Fan is working well and microwave has been cooking great. Still in the process of learning what else it can do.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Product!
on June 18, 2025
Posted by: Carrie
from Omaha, NE
[This review was collected as part of a promotion.] Love this microwave. It is very nice looking and cooks to perfection. There are so many functions I haven't even been able to use them all.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
New microwave broke twice
on August 4, 2025
Posted by: Indybuttercup
from Groveland fl
New microwave didnt work and they sent. A replacement. It made a weird noise and now every other time makes a weird noise. I paid about 700 for this. Samsung is my go to and my entire kitchen and laundry, phones and TV are Samsung. This microwave is junk. Praying for support. On hold again
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Care, August 5, 2025
Greetings!
It’s understandably frustrating to invest in a new appliance and have it fall short right out of the box. We are here to help.
I have shared a Samsung support link below to help with your experience with the operational sounds the microwave makes. The link has hyperlinks that can be visited for additional help.
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1150254312 to help our team pull up your information.
Leo
It’s understandably frustrating to invest in a new appliance and have it fall short right out of the box. We are here to help.
I have shared a Samsung support link below to help with your experience with the operational sounds the microwave makes. The link has hyperlinks that can be visited for additional help.
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1150254312 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
5
All the features are working fine on the appliance
on September 15, 2025
Posted by: Jamie
from Miami Gardens Florida 33056
[This review was collected as part of a promotion.] Order Samsung refrigerator that's a good product works fine I got a refrigerator for Samsung also awesome working machines products good to me I don't know about you but I like them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung Appliances
on October 22, 2025
Posted by: Flash
from Indianapolis, In
[This review was collected as part of a promotion.] Well let me say this, I absolutely love all my Samsung appliances! I have the Microwave, Gas Range, Dishwasher, and Refrigerator connected to Smartthings app and love being able to control everything from my phone! There is a learning curve because of all the features, but I’m looking forward to learning everything!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US