Customer reviews from Samsung US
Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
Average customer rating
4.3
(223 Reviews)
Rating breakdown 223 reviews
5 Stars
143
4 Stars
41
3 Stars
13
2 Stars
8
1 Star
18
85%of customers recommend this product.
(
126 out of
149)
Customer Reviews for Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
Customer Rating
5
Great features!
on January 18, 2024
Posted by: Smiley
I love it! Easy to install. Love the variety of options
Written by a customer while visiting Samsung US
Customer Rating
5
Mine
on January 20, 2024
Posted by: Walleye
[This review was collected as part of a promotion.] This has to be the best microwave for the money . Easy install great features and has a good looking finish
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great cooking options
on January 29, 2024
Posted by: Cfd3rd
from New England
[This review was collected as part of a promotion.] Very happy with this purchase. I like the many cooking options it offers.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Microwave!!
on January 29, 2024
Posted by: Kambers
from Plymouth Meeting, Pennsylvania
[This review was collected as part of a promotion.] This microwave has been excellent! The convection oven is by far the best I've ever used, pretty much no pre-heating needed, and perfectly crispy fries within 10 minutes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good looking and performs well
on January 29, 2024
Posted by: Tyler
from Indiana
[This review was collected as part of a promotion.] I've had this product for a week. So far, it performs better than my old GE microwave and looks much better in my opinion.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing deal!
on January 29, 2024
Posted by: Happy
from Virginia
[This review was collected as part of a promotion.] I admit I have not installed this yet, but I have no doubt of my review! The features, the cost and the black stainless are what sold me! It's replacing another over the stove microwave by Samsung that I have had for 10+ years, so I have no doubt it will work as advertised! The reviews were very good also!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Shiny, Smart and Strong like our favorite men!
on January 29, 2024
Posted by: MrsDDP
from Ames, Iowa
[This review was collected as part of a promotion.] Purchased the microwave after reading reviews without seeing one in person at the store. I was worried it wasn't going to look as great as it does in pictures but... I was wrong. It's a gorgeous, shiny, strong and intelligent microwave. You can use it on a large casserole dish or even a 9 x 13 glass baking pan. It's powerful being 1700 watts and it cooks fast and evenly. Not only that but it is a convection oven, WOW!
We had a strong, fast cooking microwave in our previous house and were sorely disappointed with the low level, slower cooking microwave in our new home.
Now everything looks bright and shiny in our Samsung Bespoke Smart appliance filled kitchen. I like getting notices that the microwave has finished cooking my lunch, you might too if you get one of these microwaves.
We had a strong, fast cooking microwave in our previous house and were sorely disappointed with the low level, slower cooking microwave in our new home.
Now everything looks bright and shiny in our Samsung Bespoke Smart appliance filled kitchen. I like getting notices that the microwave has finished cooking my lunch, you might too if you get one of these microwaves.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Awful in form and function. Stupidly designed
on February 2, 2024
Posted by: JGREENE
from Washington DC are
I hate this microwave. It is hard to believe that anyone who designed ever used or installed it. It heats stuff more slowly than the 20 year old, supposedly lower power microwave it replaced. The buttons are awful in multiple ways. First, you have to push above each button for it to register. Second, they're on the door, so when we open it we frequently accidentally press buttons. Third, there is quick-cook button, every thing takes multiple pushes. The design is just as stupid. It's hinged so far on the side that if it butts up against anything you need at least 2" clearance, which leaves a gap. We put it about 1 1/2" and it opens most of the way, but not completely. I never thought I'd have strong feelings about a microwave, but I do about this one - it's awful. Don't buy it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, February 5, 2024
Hi JGREENE,
We understand your frustration about your microwave. Let us help you.
Please check out the manual link below for assistance with your microwave, which heats food slowly. Go to page 71 and scroll down to "Heating is weak or slow" for instructions.
User manual.
https://downloadcenter.samsung.com/content/UM/202309/20230914131323571/O_MC17T8000CS_AA_EN.pdf
We would love to speak to you directly so we can provide more assistance with your microwave.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146816617) to help our team pull up your information when you message us.
Thank you.
-Kimberly
We understand your frustration about your microwave. Let us help you.
Please check out the manual link below for assistance with your microwave, which heats food slowly. Go to page 71 and scroll down to "Heating is weak or slow" for instructions.
User manual.
https://downloadcenter.samsung.com/content/UM/202309/20230914131323571/O_MC17T8000CS_AA_EN.pdf
We would love to speak to you directly so we can provide more assistance with your microwave.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146816617) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US