Customer reviews from Samsung US
Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
Average customer rating
4.3
(210 Reviews)
Rating breakdown 210 reviews
5 Stars
138
4 Stars
39
3 Stars
12
2 Stars
7
1 Star
14
86%of customers recommend this product.
(
119 out of
138)
Customer Reviews for Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
Customer Rating
4
Great Looking Microwave with modern features
on October 27, 2022
Posted by: Anonymous
from Downingtown, PA
[This review was collected as part of a promotion.] Bought it about a month ago, installation was easy. Looks great and works just as well. Power seems little low compared to my older microwave as it takes a little longer to cook same items compared to previous microwave. Example is a cup of mile taking more than a minute instead of 40 sec in previous.
Slim fry and convection bake makes up for it though. My kids love that they can cook their garlic bread in microwave instead of taking out toaster oven.
It's aesthetically very pleasing too. Everyone who saw it loves the way it looks and full size door looks it bigger than it really is! I like the clean look of it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
In the RV
on October 27, 2022
Posted by: Randy
from Oregon coast
[This review was collected as part of a promotion.] We purchased this microwave as a replacement in our 5th wheel trailer. We love it, but I would have liked a 1,2,3… option for microwave time.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it so far!
on October 30, 2022
Posted by: Hackey
from Central PA
[This review was collected as part of a promotion.] I've had the microwave now for a few months and really like it. Good looking and find it easy to use. Heating performance is what I'd expect We use the air fry feature a few times and its much handier than taking up counter space with a separate air fryer. I like how it tells me on my phone when my meal is ready. My only dislikes are fingerprints and I'm still getting used to not having a handle to open. So we frequently bump the fan button on the corner of the door while opening. I have no regrets purchasing and would buy again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality throughout.
on November 5, 2022
Posted by: BobJ
Door latch spring retainer broke so will not close or run. 16 months old no warranty apparently. Performed a temporary repair to get it running but brittle plastic that are used in latch assembly also used for interior door trim. All broke upon disassembly.
This is my second model first was dead out of box.
Response from Samsung USBy Chrystel Mae, Samsung Care, November 10, 2022
Thank you for bringing this to our attention, BobJ. We are here to help in the best way possible.
To order the compatible parts for your microwave, you may refer to our Samsung Parts Team or the Samsung Parts website:
1. (800) 627-4368, Mon - Fri 9:00 AM - 6:30 PM EST.
2. https://www.samsungparts.com/Default.aspx.
It would be great if you could tell us more details about your unit to determine how we can best assist you.
Please feel free to get back to us via the following options for assistance:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number 1145131042, to help our team pull up your information.
Have a wonderful day.
^Chrystel
To order the compatible parts for your microwave, you may refer to our Samsung Parts Team or the Samsung Parts website:
1. (800) 627-4368, Mon - Fri 9:00 AM - 6:30 PM EST.
2. https://www.samsungparts.com/Default.aspx.
It would be great if you could tell us more details about your unit to determine how we can best assist you.
Please feel free to get back to us via the following options for assistance:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number 1145131042, to help our team pull up your information.
Have a wonderful day.
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on November 7, 2022
Posted by: Luv2shop
from Brighton, il.
[This review was collected as part of a promotion.] I bought this a month ago and glad I did. Would recommend
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on November 7, 2022
Posted by: Leslie
from Tennessee
[This review was collected as part of a promotion.] Love the functions and love the looks of the microwave!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best I’ve seen
on November 7, 2022
Posted by: Tia S
from Jacksonville, Florida
[This review was collected as part of a promotion.] I replaced all my appliances. The microwave is my favorite. So many features I don’t need a oven.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Microwave
on November 8, 2022
Posted by: Hardy
from California
[This review was collected as part of a promotion.] Works perfectly, No issue so far. looks good. the key pad works very well no extra pressure required. Nicely priced.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US