Customer reviews from Samsung US
Samsung - Galaxy A11 32GB - Black (AT&T)
Average customer rating
3.3
(188 Reviews)
Rating breakdown 188 reviews
5 Stars
65
4 Stars
34
3 Stars
25
2 Stars
25
1 Star
39
56%of customers recommend this product.
(
93 out of
165)
Customer Reviews for Samsung - Galaxy A11 32GB - Black (AT&T)
Customer Rating
1
the worst I had since I don't know
on August 20, 2020
Posted by: stephan
from silver spring
talking about killing two birds with one stone or whatever the saying is. first i will never get another phone from metropcs and just because of this first samsung phone ever acquired i won't ever bother with the high end ones or the company in general.
the wifi not matter where have a serious problem to connect causing lags slow page uploads which i never had with any lg phones, you have to click to flip the phone, click to go back to the previous page basically using your thumb to scroll left or right to her next pictures while online is nonexistent. the sound coming from my earphones are the worst from any devices i used. taking pictures demands good editing afterwards, forget about videos it is simply fake 1080p hd. i went with what the brand stand for but ended up with trash.
the wifi not matter where have a serious problem to connect causing lags slow page uploads which i never had with any lg phones, you have to click to flip the phone, click to go back to the previous page basically using your thumb to scroll left or right to her next pictures while online is nonexistent. the sound coming from my earphones are the worst from any devices i used. taking pictures demands good editing afterwards, forget about videos it is simply fake 1080p hd. i went with what the brand stand for but ended up with trash.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Speed Performance
on November 6, 2020
Posted by: Samsung User for Years
from Richardson, TX
the overall look of the phone is impressive. the large screen display is much larger than my current samsung galaxy s9. the vivid colors display while surfing the web is jaw dropping.
one big disappointing surprise is that samsung galaxy a11 is not wireless charging capable. it take me about 6 minutes to completely understand why it was not charging. samsung!! it is currently 2020. all of your phones needs to have some ground rules standard across the board for all your phones. not just having a screen plus a camera for covering the basics. we as the consumer expected more from you.
i only have this phone for about 2 weeks and its been slow navigating just through the phone itself. you would assume i was connected to some dail-up service just to use the phone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
return it was the best
on November 17, 2020
Posted by: joe h
from ma
the phone was fill with so much crap that you could not take out and the batt didn't last
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 8, 2020
Hello joe h, thank you for bringing this to our attention. Your opinion matters to us! Your feedback helps to make the Samsung experience better for everyone! We appreciate you taking the time to share your review. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
reliability
on October 5, 2020
Posted by: Melvin
from Lake Los Angeles, California
device is still new to me, first one lasted about 10 days before it failed to connect to internet. ask me this question in a few months.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Glaring issues
on November 1, 2020
Posted by: Paul W
from Houston, TX
the quality of sound and graphics are good but there are some very irritating and important shortcomings. first of all, the phone locks up as soon as the screen goes dark, even though it sits in my home office all day and i've set it to stay unlocked there. i keep having to unlock it over and over all day. second, there is no indicator light to tell me i've received a text or voice mail. i have it set to give a tone, but the tone only comes once. after that, i have no way to know unless i unlock it, and that is unhelpful to my work. if you don't want to give it an indicator light, then how about a recurring tone every minute or two until it is checked?
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Among the best
on January 23, 2021
Posted by: RichHD
from Kemp, Texas
[This review was collected as part of a promotion.] samsung has always produced top of the line products. tha a11 is no exception.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Unhappy Customer
on January 28, 2021
Posted by: MamaMattie
from Jackson, Michigan
i only this phone for a few months and had more problems than my galaxy j3. it drops calls, can't hear it ring half the time when someone is calling and i will be sitting right next to it., or it's close by. when it does ring goes right to voice mail i had to go into the several times about the same issues. paid way too much money for this phone to have so many issues in such a short time . i am not happy with this phone is an unstatement.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
1 - 10 I rate the phone 7
on August 17, 2020
Posted by: Grace Ferrone
from Hemet CA
i think the phone is great for the money, however the quality of the pictures is not good. the are very grainy and distorted . but this phone do for now.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US