Customer reviews from Samsung US
Samsung - Galaxy A11 32GB - Black (AT&T)
Average customer rating
3.3
(188 Reviews)
Rating breakdown 188 reviews
5 Stars
65
4 Stars
34
3 Stars
25
2 Stars
25
1 Star
39
56%of customers recommend this product.
(
93 out of
165)
Customer Reviews for Samsung - Galaxy A11 32GB - Black (AT&T)
Customer Rating
2
No so great
on December 27, 2022
Posted by: Cookie
from San Bernardino
[This review was collected as part of a promotion.] I was given this phone 2 years ago and during those two years the phone was laggy and the only way to stop it was restarting the phone, but I would always start lagging again. I laggs worse while playing games or doing other things.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy Debra, Social & Commerce, December 30, 2022
Hi Cookie, thanks for taking the time to review your Samsung Galaxy A11. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Have you updated the software on your device recently? I have included the link to your software update below for your convenience. Please ensure that your phone is running the most current version of software. If you need further assistance afterwards, don't hesitate to reach out to Samsung Support. Samsung Support is available to assist you with troubleshooting your devices, answering your questions, and taking any additional feedback that you would like to share with us. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
4
Fat-fingering all the time
on December 29, 2022
Posted by: Jrpgautrin
from Casa Grande, AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] I constantly need to correct text as I hit the next-to-the-correct character, switch to all capitals, or insert an unwanted space.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Omg I can do soo much on I love it
on December 29, 2022
Posted by: Jesi
from Licking mo
Expertise:Expert
[This review was collected as part of a promotion.] Best phone I ever got in my left I will never go to anything else I tell my friends and family they need one I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exemplary Sound and screen size
on December 30, 2022
Posted by: MonteCrizto
from Tucson, Arizona
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone for over 2 years now, and although it's a little slow.. It's still a great device. I can run multiple apps of my enjoyment and the screen size makes viewing music/ videos so much more amazing. I love music so sound is very important to me and this phone has it in the bag. Overall the Samsung A 11 is the best device I've ever had.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US