Customer reviews from Samsung US
Samsung - Galaxy A11 32GB - Black (AT&T)
Average customer rating
3.3
(188 Reviews)
Rating breakdown 188 reviews
5 Stars
65
4 Stars
34
3 Stars
25
2 Stars
25
1 Star
39
56%of customers recommend this product.
(
93 out of
165)
Customer Reviews for Samsung - Galaxy A11 32GB - Black (AT&T)
Customer Rating
4
Very reliable, user friendly, great features
on December 22, 2022
Posted by: Hippy
from Aurora, co
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone over 2 years ago. Its a great phone. All the apps work without issues. The phones performance quality rates highly. Even at 96% of memory used, the phone does not freeze up, it is not slow to process requests, it helps me to be organized on my daily activities, and also keep record of appointments. And other reminders that I often forget due to a brain injury m so I do find it very helpful under those circumstances
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on December 22, 2022
Posted by: GumbyDamit
from Sacramento, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Very happy with Galaxy A11. Happy with everything.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Phone isn't that great.
on December 22, 2022
Posted by: Dani
from Illinois usa
Expertise:Intermediate
[This review was collected as part of a promotion.] Its constantly freezing and moving slow. I can't stand the phone
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
2
Value
1
Response from Samsung USBy Debra, Social & Commerce, December 27, 2022
Hello Dani, thank you for reviewing your Samsung Galaxy A11. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Do you recall updating your software recently? I have included the link for your device software below for your convenience. Please ensure that your device is running the most recent software update. Samsung also provides a warranty for manufacturing defects in materials and workmanship on our products. If you need further assistance, please do not hesitate to reach out to Samsung Support for further assistance. Samsung Support is also available to you to answer your questions, troubleshoot your devices, and take any additional feedback that you would like to share with us. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support https://www.samsung.com/us/support/answer/ANS00077582/
smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great cell phone
on December 24, 2022
Posted by: pam2
from Tennessee
Expertise:Intermediate
[This review was collected as part of a promotion.] I love my phone it takes wonderful pictures and I can call any where
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy review
on December 25, 2022
Posted by: Deylea
from Bronx NY
Expertise:Beginner
[This review was collected as part of a promotion.] I received this phone years ago and it's still intact. The phone has been lost for 2 years but I found d it this year and was able to transfer my old # from my current broken phone to the A11
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's a phone
on December 26, 2022
Posted by: ADBy
from Kentucky
[This review was collected as part of a promotion.] Gets bogged down. Lags on speed going from one app to another and typing
I would recommend this to a friend!
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy Debra, Social & Commerce, December 28, 2022
Hi ADBy, thank you for taking the time out of your busy holiday season to review your Samsung Galaxy A11. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a warranty for manufacturing defects in materials and workmanship on our products. Please kindly check your software to ensure that you are running the most recent version on your device. I have included the link for your software update below for easy access. If you would like further assistance afterwards, please don't hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
TRUSTED PRIVACY
on December 26, 2022
Posted by: BrownSugar
from San bernardino CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Really enjoyed its features for privacy. Totally underestimated it at first and now im in love!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No Complaints
on December 27, 2022
Posted by: Butterfly Mom
from Bedford,Ky
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my A11 for almost 2 years...I love it...great phone.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US