Customer Reviews for Zojirushi - 10 Cup (Uncooked) Automatic Rice Cooker & Warmer - Metallic Gray
Customer Rating
5
One of the best classic rice cooker
on January 29, 2022
Posted by: Tia P
Gender:Female
Every Asian household have this rice cooker. My mom bought me this exact rice cooker as a housewarming gift over 14 years ago. Guess what? It’s still working! I love it! The only thing is, after so many years of using it, the inner pot coating on the inside is coming off so I had to order a replacement inner pot. I’m glad we can still order parts for this model.
I love my rice cooker. I use since 9/28/2012, After all that time, the interior bowl in which the rice cooks has become scratched and I wonder if it is wise to keep using it. Is there any way to replace the interior bowl? and what's the price for the interior bowl? It has been a great product!
This cooker really makes it easy to get perfect rice every time. I appreciate the detailed instructions on rinsing and soaking, and the variations depending on short/long grain. Highly recommend!
I had a top of the line zojirushi rice cooker from 25 years ago and the quality of the cooked rice from this one just isn’t as good.
No, I would not recommend this to a friend.
Response from zojirushi.comBy Customer Service, September 17, 2021
We thank you for your feedback on your experience with your rice cooker. Our top of the line rice cookers will increase the deliciousness of the rice and will make a significant difference compared to a conventional rice cooker such as the NS-RPC10/18 rice cooker. We hope this explains why the taste of the rice is different between rice cooker models.