Customer reviews from bosch-home.com
Bosch - 800 Series 3.5 Cu. Ft. Freestanding Gas Convection Range with Self Cleaning and 6 Dual Flame Ring Burners - Stainless Steel
Average customer rating
4
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
46
4 Stars
22
3 Stars
14
2 Stars
5
1 Star
8
72%of customers recommend this product.
(
57 out of
79)
Customer Reviews for Bosch - 800 Series 3.5 Cu. Ft. Freestanding Gas Convection Range with Self Cleaning and 6 Dual Flame Ring Burners - Stainless Steel
Customer Rating
3
Self cleaning
on April 18, 2025
Posted by: Oven
Very hard to understand how to self clean there's no buttons or instructions
Response from bosch-home.comBy Bosch Home US, April 21, 2025
Hi Oven, thank you for your review. For detailed oven cleaning information we would invite you to review page 25 of your Care & Use Guide. If you have any further questions about cleaning your oven, please contact Bosch Customer Care at 1-800-944-2904 for real-time support. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Problem lighting oven
on May 8, 2025
Posted by: Dbcool
I love everything about the range except the oven. Following the instructions in the owner's manual, I can't get it to light. I contacted Bosch and they sent out a service tech. He lit the range on the first try. Just a different timing with the control knob. Using his method I am a lot more successful at lighting the oven. He told me that these ovens a a little finicky. It's not perfect. Some times it takes two or three tries before it will stay lit.
The other small issue with the oven is the timer. I wish there was a way to keep the timer visible while it is on instead of switching back to the clock.
The other small issue with the oven is the timer. I wish there was a way to keep the timer visible while it is on instead of switching back to the clock.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Oven over heats
on July 7, 2025
Posted by: William K
Bought this new home with a Bosch range oven. Banana bread and cookies come out burn due to oven not maintaining proper oven temperature.
No, I would not recommend this to a friend.
Response from bosch-home.comBy RH, CS, July 9, 2025
Hi William K! Thanks for sharing your review. We're so sorry to hear about the unsatisfactory baking results you're experiencing. We recommend checking your oven’s baking capability with a simple "bake test" - one of the many quality tests that each Bosch oven undergoes. You can find instructions in this video: https://tinyurl.com/4ftem8br. If the test results are underdone or overdone, please schedule service through our Customer Care team at 1-800-944-2904 or locate Bosch authorized servicers in your area here: https://bit.ly/3fACuUW. Thank you!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Really hard to turn oven on
on July 10, 2025
Posted by: Maggie
[This review was collected as part of a promotion.] Very hard to get pilot light lit and stay on. You light it and see the pilot light go on and then you find out later that it was never on.
No, I would not recommend this to a friend.
Response from bosch-home.comBy RH, CS, July 11, 2025
Hi Maggie, thank you for sharing your review. We're sorry to hear you're having trouble with the pilot light on your Bosch range. Your feedback is important to us, and we want to ensure you have a positive experience. If you need assistance or troubleshooting tips, please reach out to our Customer Care team at 1-800-944-2904 or BoschCare@bshg.com. We're here to help!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Oven
on July 17, 2025
Posted by: Oven
I purchased one month ago and oven bake does not work! Will not ignite gas .
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, July 18, 2025
Hi Oven, we apologize this has been your experience, and we appreciate you bringing it to our attention. If service is needed, please click this link for authorized service in your area: https://bit.ly/3fACuUW. If you have additional questions, please call our Customer Support at 800-944-2904 for real-time assistance. We hope this information helps, and thank you for choosing Bosch.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Oven occasionally extinguishes with no warning
on July 26, 2025
Posted by: pivoboy
[This review was collected as part of a promotion.] This unit has been disappointing, the largest gas ring takes way too long to light. The oven occasionally extinguishes without any warning, very annoying when baking. It is hard to tell when the oven is at temperature if you miss the one little beep.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, July 28, 2025
Hi pivoboy, thank you for your review. We apologize for any disappointment or difficulties you may be experiencing with this appliance and for any inconvenience. If service is necessary, please use the following link to locate a Bosch authorized service provider in your area: https://www.bosch-home.com/us/owner-support/repair-service. For any additional assistance, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Excellent range
on September 13, 2025
Posted by: Josie
[This review was collected as part of a promotion.] Just received range but excited for the quality
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Bosch Range
on September 29, 2025
Posted by: Tom L
We like our new Bosch range, but it's a little finicky. It's not as easy to start as our old Viking range. Sometimes when we start the oven, it goes out and we have to start it again.
Written by a customer while visiting bosch-home.com