Customer reviews from bosch-home.com
Bosch - 800 Series 3.5 Cu. Ft. Freestanding Gas Convection Range with Self Cleaning and 6 Dual Flame Ring Burners - Stainless Steel
Average customer rating
4.1
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
43
4 Stars
18
3 Stars
11
2 Stars
3
1 Star
6
76%of customers recommend this product.
(
50 out of
66)
Customer Reviews for Bosch - 800 Series 3.5 Cu. Ft. Freestanding Gas Convection Range with Self Cleaning and 6 Dual Flame Ring Burners - Stainless Steel
Customer Rating
5
Update on my previous reveiw
on November 18, 2020
Posted by: Ania
[This review was collected as part of a promotion.] In my last review in mentioned how the small burner would not light. The Bosch repairman fixed it in less than a minute. During the install we put the wrong burner cap on the wrong burner. That is all on us, because it does state in the instructions to make sure they are in the correct location. He also took care of the crooked feet with a little force. I gave it 5 stars to offset my 3 star reveiw. I still give it only 4 stars due to the feet problems. In this price range range this should never have been an issue. Now that all is fixed we really love the looks and function of this range. And would recommend.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
The New Range
on January 23, 2021
Posted by: Anonymous
Sadly, we have been disappointed in our new Bosch, which came so highly recommended. The burners are sensitive and tricky to light. The oven fan runs for up to an hour after the oven goes off, so it is unnecessarily and persistently noisy. (I would disable this if I could!) The broiler is weak. The dial for oven temperature is very difficult to read because it is faint, tiny print and you have to turn your head sideways to read it. We like the heavy duty grates and variety of burner sizes. It is easy to clean the stove top.
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, February 5, 2021
Hi Beth Hyde, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your range. We have added a link to our service locater here if needed: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904 or email us at BoschCare@bshg.com with your contact information. We’d be happy to help.
Written by a customer while visiting bosch-home.com
Customer Rating
3
nice but some issues
on April 22, 2022
Posted by: Brian
[This review was collected as part of a promotion.] We like our gas stove but the oven is hard to get started most of the time. It's hard to see the flame on the burner in the oven to know if it's started. We usually find out minutes later when the oven isn't preheating as expected.
I would recommend this to a friend!
Response from bosch-home.comBy CM, CS, April 22, 2022
Hi Brian, thank you for sharing your review. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Review for Gas Freestanding Range
on June 6, 2022
Posted by: Bosch Kitchen
[This review was collected as part of a promotion.] Need to work on knobs we had to remove knobs to start oven the recessed back plate and spring stop the turning of the gas However we do love how fast this piece of art heats up This is our second Bosch so yes we do love your products
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
very unsatisfied
on February 5, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] I have tried to get service since i first purchased in aug 2020 without success. pilot light in oven not working and 1 of the stove top burners.
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, February 9, 2021
Hi Esther bennett, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your range. We have added a link to our service locater here if needed: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904 or email us at BoschCare@bshg.com with your contact information. We’d be happy to help.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Waited 6 months and the oven doesn’t work
on September 17, 2021
Posted by: Craig
I waited 6+ months for the unit to arrive. Upon arrival the complete oven portion does not work and one burner does not light. Tech says European electronics installed in unit. Still waiting for repair. Quality of sheet metal instal was poor. Wrinkles in sheet metal panels because of improper fastening. One side panel was dented. The rear fan exhaust let's debris from the cooktop in but the fan cover can not be easily removed. Overall unimpressed with the design engineering and very disappointed that the unit was delivered after 6 months in a non functional state.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, September 20, 2021
Hi Craig, thank you for your review and we're sorry to hear of your disappointment with your range. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Absolutely love my gas range!!!!
on January 21, 2022
Posted by: Jbella@617
I'm so happy to actually write a review! I have finally built my dream home AC/DC with that came my dream kitchen. I'll be honest, I was looking for a Wolf gas range, but that wasn't possible due to the pandemic and everything being back ordered. So the sales man offered me the Bosch. At that point really did have a choice, I needed the range for inspection to pass. When I got home I started googling reviews and I was hesitant I made a bad choice. Well I'm glad to say I didn't! Love my range, love the way it cooks and functions. Reviews people had posted are very misleading. When my uvdn is ready the beep is loud and clear! Cooks to perfection both range and oven! I'm obsessed abd very happy with my choice!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Bosch 36” range
on March 30, 2022
Posted by: Derek
[This review was collected as part of a promotion.] Range is fantastic lots of space and cooking power. My only complaint is that the simmer bummer only works 10% of the time. I will be calling to get a rep out to fix that soon. I would give 5 stars if the simmer worked properly.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com