Customer reviews from bosch-home.com
Bosch - 800 Series 30 in. Wide 3.9 cu. ft. Freestanding Dual Fuel True Convection Range with 5 Dual Flame Ring Burners - Stainless Steel
Average customer rating
4.5
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
75
4 Stars
16
3 Stars
5
2 Stars
3
1 Star
5
85%of customers recommend this product.
(
67 out of
79)
Customer Reviews for Bosch - 800 Series 30 in. Wide 3.9 cu. ft. Freestanding Dual Fuel True Convection Range with 5 Dual Flame Ring Burners - Stainless Steel
Customer Rating
3
Solid construction
on December 31, 2021
Posted by: Paul Rode
[This review was collected as part of a promotion.] nice build, ignition is reliable and easy, the clock runs so fast to be useless. If you mount a microwave above the stove seeing 2 different times will be annoying.
I would recommend this to a friend!
Response from bosch-home.comBy CM, CS, January 3, 2022
Hi Paul Rode, thank you for sharing your review. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
2
Broken after 2 weeks of usage.
on October 18, 2021
Posted by: who8888
[This review was collected as part of a promotion.] The range looks great but within a month 2 things already broken.
#1) The clock started to drift and become faster. Within a week it was an hour ahead.
#2) The oven stop working and would not heat up after 3 weeks.
#2) The oven stop working and would not heat up after 3 weeks.
The last item that gave this a 2 star is I have to wait a month to fix my oven! No other local vendor that was on Bosch vendor list would even fix their range unless you bought from them directly.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, October 19, 2021
Hi who8888, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your appliance. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Confused cook
on August 16, 2021
Posted by: Lost cook
[This review was collected as part of a promotion.] Beautiful to look at. Don't like cleaning recommendations fir oven
Seems complicated and difficult
Seems complicated and difficult
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, August 16, 2021
Hi Lost cook, thank you for your review and we're sorry to hear of your disappointment with your appliance. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
2
Grease is the word (start singing NOW)
on June 24, 2021
Posted by: Sandy
[This review was collected as part of a promotion.] Love the look and the different size burners!! The air vent for the oven is on the back flat side of the actual stove so when you are frying food is grease pops and land in the vent (and it does) there is NO WAY to get in and clean it up. I wish they would allow every day working people who also cook test products before they are a available to sell.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, June 28, 2021
Hi Sandy, thank you for your review and we're sorry to hear of your disappointment with your range. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Great-Looking Stove, but know the downsides
on May 14, 2021
Posted by: Dennis
[This review was collected as part of a promotion.] This is a great professional-looking stove with plenty of power to spare. Since I believe that at this price-point, it is marketed towards homeowners, rather then professional chefs, be aware of these things - if you have household pots with a handle where the handle is heavier than the pot itself, the pot may tip over in some places of the grates. Oven trays may have excessive friction.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Good, but needs improvements
on April 13, 2021
Posted by: Dennis
[This review was collected as part of a promotion.] Looks great, cooks great. The continuous grates do not work well with pots that have a heavy handle. Those pots tend to tip over towards the handle when placed near the gaps in the grates. Oven racks can have a lot of friction, so consider purchasing the telescoping rack accessory to compsensate for that. During convenction baking the back wall of the oven sometimes vibrates, making a fair amount of noise. Holding it down with my hand stops the noise, but there has to be a better solution to dampen the noisy vibrations due to the spinning fan convection fan. For the price point you won't find a professional level stove like this elsewhere.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Electronic Problems
on March 3, 2021
Posted by: Gigi
[This review was collected as part of a promotion.] Our brand new duel fuel stove doesn't work on the bake and convection bake settings. When we use the other settings, it messes up the clock setting. The repairman has ordered the faulty parts but they've been on back order for over a month. We really like the gas top, and the oven door is completely see thru and the oven light stays on the entire baking time so that's very nice to be able to see the food baking. It's unfortunate that we've had problems with such a nice stove.
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, March 4, 2021
Hi Gigi, thank you for your review and we're sorry to hear of your disappointment. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904 or email our team at BoschCare@bshg.com.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Nothing but trouble
on January 23, 2021
Posted by: JDMFD
Installed brand new, Oct 15, 2020 in brand new kitchen. Stove top is great. 10/31 wanted to use oven, it would not work. All it did was reset the clock to midnight. Bosch qualified tech came, and called factory support. Suggested two modules be replaced. NO parts available. Dealer searched, and located another range. Installed 12/01/2020. All worked until last night 01/22/21, and oven did not work. Same trouble. Just back from dealer who will speak with Bosch. So, in three months, I will be getting a THIRD range, only this time, it will NOT be a Bosch.
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, January 28, 2021
Hi JDMFD, thank you for your review and we're very sorry to hear of your experience. We value your feedback and we will be sure to forward this to the appropriate parties. If you have any questions or need any assistance, please feel free to contact our 24/7 customer service team at 800-944-2904 or email our team at BoschCare@bshg.com.
Written by a customer while visiting bosch-home.com