Customer reviews from lg.com
LG - PuriCare 2019 Energy Star 50-Pint Dehumidifier - Black
Average customer rating
4.3
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
107
4 Stars
21
3 Stars
4
2 Stars
7
1 Star
13
94%of customers recommend this product.
(
101 out of
108)
Customer Reviews for LG - PuriCare 2019 Energy Star 50-Pint Dehumidifier - Black
Customer Rating
2
Puricar 50 PT. Dehumidifier (Black) Lg
on April 23, 2025
Posted by: JChomeowner
from Delaware
Had the puricare dehumidifier for 4 years and now it just keeps running when power is turned off, and is warm to the touch. Conserved of fire Hazzard and safety of my family. To much money spent for this to happen. LG normally has quality products but this is very concerning. Still have the receipt, Need support to replace asap.
Pros: Performance
Quality
1
Features
4
Value
3
Response from lg.comBy LG Digital Care Team - Diego, April 24, 2025
Hey there. The safety of you and your family is our top priority, we ask that you unplug the humidifier so that you can mitigate any risk associated to the increase in heat from the humidifier staying turned on. Please send us a private message on social media @LGUSSupport so that we can get together and discuss what to do from here. We'll be here ready to assist you. ^ Diego
Written by a customer while visiting lg.com
Customer Rating
1
on February 1, 2021
Posted by: Wes2252
from West Chester,pa
I bought it to try a wet carpet but this machine won’t go below 30% humidity
No, I would not recommend this to a friend.
Quality
5
Features
1
Value
4
Response from lg.comBy ^DLI, LGE Social Media, February 4, 2021
We hate to hear that your unit did not meet your expectations and/or needs. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: Masmatas
from Waukesha Wisconsin
Verified Purchase:Yes
I do not like the microwave I’ve at all. It is noisy and the buttons are hard to push. I will never purchase an LG product again.
No, I would not recommend this to a friend.
Quality
1
Features
1
Response from lg.comBy ^DLI, LGE Social Media, May 12, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: RaleighNCGuy
from Raleigh, Nc
Verified Purchase:Yes
[This review was collected as part of a promotion.] This dehumidifier is extremely effective and powerful! It easily drops humidity level in our home minutes. I was initially surprised at how much moisture this pulls out of the air so quickly. The unit feels very sturdy and well made. The controls are clear and easy to use -.the timer and variable fan speeds are both great features. It is also really easy to empty the water collection bin. Great built in handle, and just tilt to reinstall. Overall, this is a great dehumidifier and I definitely recommend it!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: traccey26
from West Monroe, La
Verified Purchase:Yes
[This review was collected as part of a promotion.] We live in a very humid environment and this humidifier works great to capture the humidity within our home. It is portable so you can move it from room to room. It is quiet and fits well with our furniture. I like that it has a large bucket handle that is easy for removal and emptying the water. I would recommend this humidifier to anyone that wants a dry home without all of the humid conditions!
Pros: Style/Design, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: 315 pope
from New York
Verified Purchase:Yes
unit stop working after few months of being used, and before one year warranty expired.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 2, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Grim reaper
from Salem ,Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works really good I strongly recommend getting one I set timer made sure all functions work I'm very pleased
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Fire Hazzard
on November 13, 2024
Posted by: CT21001
High hopes for a well know name but it's pretty much garbage. I unplug it and it run. In fact it's constantly running. Now it doesn't remove humidity and doesn't shut off with full bucket. This unit is a fire Hazzard.
Response from lg.comBy true, LG Digital Care Team, November 18, 2024
Hey there! We want to help get your LG dehumidifier working again so you can turn it off when you want and continue to maintain it for a long time. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your unit, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com