Customer reviews from lg.com
LG - PuriCare 2019 Energy Star 50-Pint Dehumidifier - Black
Average customer rating
4.3
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
107
4 Stars
21
3 Stars
4
2 Stars
7
1 Star
13
94%of customers recommend this product.
(
101 out of
108)
Customer Reviews for LG - PuriCare 2019 Energy Star 50-Pint Dehumidifier - Black
Customer Rating
1
on February 1, 2021
Posted by: Wes2252
from West Chester,pa
I bought it to try a wet carpet but this machine won’t go below 30% humidity
No, I would not recommend this to a friend.
Quality
5
Features
1
Value
4
Response from lg.comBy ^DLI, LGE Social Media, February 4, 2021
We hate to hear that your unit did not meet your expectations and/or needs. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: Masmatas
from Waukesha Wisconsin
Verified Purchase:Yes
I do not like the microwave I’ve at all. It is noisy and the buttons are hard to push. I will never purchase an LG product again.
No, I would not recommend this to a friend.
Quality
1
Features
1
Response from lg.comBy ^DLI, LGE Social Media, May 12, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: RaleighNCGuy
from Raleigh, Nc
Verified Purchase:Yes
[This review was collected as part of a promotion.] This dehumidifier is extremely effective and powerful! It easily drops humidity level in our home minutes. I was initially surprised at how much moisture this pulls out of the air so quickly. The unit feels very sturdy and well made. The controls are clear and easy to use -.the timer and variable fan speeds are both great features. It is also really easy to empty the water collection bin. Great built in handle, and just tilt to reinstall. Overall, this is a great dehumidifier and I definitely recommend it!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: traccey26
from West Monroe, La
Verified Purchase:Yes
[This review was collected as part of a promotion.] We live in a very humid environment and this humidifier works great to capture the humidity within our home. It is portable so you can move it from room to room. It is quiet and fits well with our furniture. I like that it has a large bucket handle that is easy for removal and emptying the water. I would recommend this humidifier to anyone that wants a dry home without all of the humid conditions!
Pros: Style/Design, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: 315 pope
from New York
Verified Purchase:Yes
unit stop working after few months of being used, and before one year warranty expired.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 2, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Grim reaper
from Salem ,Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works really good I strongly recommend getting one I set timer made sure all functions work I'm very pleased
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Working fine. Will it continue to do so?
on October 10, 2020
Posted by: Spinozist
from Tallahassee, FL
[This review was collected as part of a promotion.] I have had ours for a week and it is working like a charm. It is used to augment the dehumidifying done by my central air and heat-pump unit, because I live in North Florida and when the weather is neither hot nor cold, but very humid outdoors (not uncommon at all for us) I need the ability to keep the house interior decently dry. (Plenty of books, AV equipment, computer equipment, and a grand piano in the place.) So far, so good.
Most of the dehumidifiers in this price/size category have control panels that, while differently styled, are still presented with the same control options, and my guess is that all of them are produced in the same Chinese factories to the same standards. Unfortunately, those standards are not so high, and it is not unusual at all for a unit like this to poop out in less than two years (several non-LG units I have purchased have been this way), and sometimes even less than one year - which is the case with a 70 pint GE model (that this LG model has just replaced) which I am about to deliver to our local junk recycling facility. Yep, most have the same control features and most seem to be equally cheaply built.
However, this LG unit seems to be a bit different. There are LEDs that tell you which humidity readout (being set or actual level) is showing, and when you use the push-button controls you get more musical-style sounds than the usual beeps found with other units, so some thought has been put into designing the panel. The mechanical design of the pump and bucket layout is also not typical and seems better than average, for sure. Hopefully, LG has seen to it that the QC results with this Chinese-made unit are superior to the norm and that this unit lasts long enough to be considered a quality item. The big issue will be: is it reliable, reliable, reliable? Let's hope so.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Product!
on December 2, 2020
Posted by: bob32
from Brunswick, ME
[This review was collected as part of a promotion.] Our other dehumidifier started having some major issues so I started looking for a replacement. I happen to see this model while I was browsing a local store. I checked the appliance online and it had very good ratings. Easy set up and I LOVE the ease of emptying the water reservoir! It really keeps the basement dry and comfortable and is very quiet-
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com