Customer reviews from lg.com
LG - PuriCare 2019 Energy Star 50-Pint Dehumidifier - Black
Average customer rating
4.3
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
107
4 Stars
21
3 Stars
4
2 Stars
7
1 Star
13
94%of customers recommend this product.
(
101 out of
108)
Customer Reviews for LG - PuriCare 2019 Energy Star 50-Pint Dehumidifier - Black
Customer Rating
1
Do not buy
on August 27, 2023
Posted by: John309
from Pa
Overpriced piece of junk. Barely lasted to 16 months and lg chat is terrible. One would assume being the most expensive units on the market, it would last longer.
Quality
1
Features
1
Value
1
Response from lg.comBy Sam Jordan Caguioa, LG Social Media, August 30, 2023
We're sorry to hear about your experience with the LG PuriCare™ 50-Pint Dehumidifier. To address the issue, you can try checking if the water tank is correctly installed, and the air filter is clean. Additionally, ensure that the dehumidifier is placed in a suitable location with proper ventilation. If you need further assistance, please don't hesitate to reach out to our social media team at LG on Facebook or Twitter at @LGUSSupport. They'll be happy to assist you. We value your feedback, and we want to ensure your satisfaction with our products. ^Sam
Written by a customer while visiting lg.com
Customer Rating
1
failed in 2 hyhears
on May 21, 2024
Posted by: Bigmyselt
from MD
[This review was collected as part of a promotion.] After 2 years use, ice builds up at the coil and doesn't collect any water. Very dissappointed.
Response from lg.comBy LG, June 7, 2024
Hello, there. We regret to hear about the issue you're experiencing with your LG dehumidifier, model #UD501KOG5, after two years of use. We understand how frustrating it can be to deal with ice buildup and water collection issues.
Your feedback is valuable to us, and we'd like to assist you in resolving this matter promptly. Please send us a private message on social media using @LGUSSupport with your contact information and any specific details about the ice buildup and water collection problem. We're here to help. ^Win
Your feedback is valuable to us, and we'd like to assist you in resolving this matter promptly. Please send us a private message on social media using @LGUSSupport with your contact information and any specific details about the ice buildup and water collection problem. We're here to help. ^Win
Written by a customer while visiting lg.com
Customer Rating
5
Great features !
on June 7, 2024
Posted by: Susang03
[This review was collected as part of a promotion.] I just purchased this machine a month ago. It is the best dehumidifier I have ever owned . It is quiet , easy to use amd so easy to clean . It is so efficient and works beautifully.
Response from lg.comBy LG, June 7, 2024
Hi, There! Thank you for taking the time to share your experience with our LG dehumidifier. We're thrilled to hear that it has exceeded your expectations and has proven to be the best one you've ever owned. Its quiet operation, user-friendly design, and efficient performance truly make it a standout product. We're delighted that it has made such a positive impact on your home environment. If you ever have any questions or need further assistance, feel free to reach out to our dedicated support team via our Social Media @LGUSSupport for specialized assistance. ^James.
Written by a customer while visiting lg.com
Posted by: mrodriguez0426
from Allentown, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] If you are on the market for a dehumidifier that is easy to work and understand, then the LG PuriCare 50 Pint Dehumidifier is a must in your household. The humidifier has a pretty large and clear display that allows you to easily check settings and humidity levels. This is a good size humidifier, and a bit heavy, but thanks to the wheels built into the humidifier, moving it from space of the house to another is a breeze. There is a safety standby mode, which I read it was for preventing overheating which is a huge hazard with other brands, this is why I am in love with my humidifier. LG has always looked after its customers's safety.
The humidifier comes with an very easy to pull and insert water bucket which when full, a short melody will play letting you know is time to empty the bucket. When the humidifier is on, it can be a bit loud, but it is expected since is such a powerful humidifier. If you want to connnect it to a drain, you can do so as the humidifier comes with the attachment as well. There is auto shut-off once the bucket is full which is when you will also hear the melody play. The filter is washable which means no need to buy more filters, unless you have used the current one many, many times. One of the features I most have forgot to read about was the auto restart which works if there is a power outage, learned from a power outage we had. Once the power is restore the humidifier will continue to do its job.
Overall, very happy with the LG PuriCare 50 Pint Dehumidifer, previous brands of humidifiers I had do not and cannot compare to this one. Very high quality dehumidifier and priced very reasonable. After my family and I began using this humidifier, there hasn't been any more sneezing or asthma complains in the house, that makes a very happy household. Again, this LG PuriCare 50 Pint Dehumidifier is a most in every household.
Pros: Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: strwbrrydanish
from Long Island, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very impressed with my LG 60 pint dehumidifier. From the design itself, it’s a nice looking appliance. It’s thinner so it doesn’t take up a whole lot of space, even though it sits about 11 inches of the wall for circulation. It’s nice & quiet too, which is so important because it is in my sons room which was just finished in our basement. Being a basement we wanted a quality dehumidifier and this is the one. Very easy to operate & set. Auto setting keeps the humidity levels very comfortable too. The 50 pint water container is very easy to remove to empty. It takes about 2 days for it to fill up so I like the easy access on the side to remove it. The bucket full light indicates when it is full. There is an area to install a hose for drainage, but I don’t use that option.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: Anonymous
from WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have never used a dehumidifier before owning this and now I will never NOT use one!!! It makes the air quality feel much better and it took care of the suface molding I had in my basement in a few days!
Pros: Style/Design, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: Gizmos79
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this about a month ago and am glad I did. I put this dehumidifier in my basement and it has worked great. It has taken all of the moisture out of the air making it much easier for me to be downstairs for longer periods of time.
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: Natalie123
from Homestead, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is such a sturdy, strong piece of equipment that has been beneficial to my quality of life. My breathing has improved significantly since I have been using this product and I have felt a lot better waking up as a result.
I would recommend this to a friend!
Written by a customer while visiting lg.com