Customer reviews from lg.com
LG - PuriCare 2019 Energy Star 50-Pint Dehumidifier - Black
Average customer rating
4.3
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
107
4 Stars
21
3 Stars
4
2 Stars
7
1 Star
13
94%of customers recommend this product.
(
101 out of
108)
Customer Reviews for LG - PuriCare 2019 Energy Star 50-Pint Dehumidifier - Black
Customer Rating
5
Exceptionally well designed
on July 18, 2023
Posted by: Steve Broxson
I have one which worked 24/7 for several years flawlessly. As compared with other dehumidifiers, this one is easier to empty and the bucket is much easier to clean when dirty. Of course, the filter is washable..
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: boru77
from Silver Lake NH, USA
Verified Purchase:Yes
Bought a month ago and it seems to be working well. seems well made, so far. Have had several other brands, all looked like clones of each other, all failed in 2 to 3 years, don't know if that's normal or not. This is the third bran I have bought , I hope it lasts longer than the others. Works well easy to use quiet and seems solidly built. Metal construction and triple sealed wires and 1 hour a day auto shut off to help prevent overheating, all good features
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Answered prayer
from Grand Rapids Michigan
Verified Purchase:Yes
I have owned dehumidifiers in the past that never lasted long.
The automatic defrost feature I pray will eliminate that problem.
The unit is built well, quality everything fits tight.
The water storage receptacle is easy once you learn how it fits, not that difficult to figure out.
Not loud for a dehumidifier, is keeping my finished basement dry and free of odors.
Very happy with purchase hope it lasts many years!
The automatic defrost feature I pray will eliminate that problem.
The unit is built well, quality everything fits tight.
The water storage receptacle is easy once you learn how it fits, not that difficult to figure out.
Not loud for a dehumidifier, is keeping my finished basement dry and free of odors.
Very happy with purchase hope it lasts many years!
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Do not buy
on August 27, 2023
Posted by: John309
from Pa
Overpriced piece of junk. Barely lasted to 16 months and lg chat is terrible. One would assume being the most expensive units on the market, it would last longer.
Quality
1
Features
1
Value
1
Response from lg.comBy Sam Jordan Caguioa, LG Social Media, August 30, 2023
We're sorry to hear about your experience with the LG PuriCare™ 50-Pint Dehumidifier. To address the issue, you can try checking if the water tank is correctly installed, and the air filter is clean. Additionally, ensure that the dehumidifier is placed in a suitable location with proper ventilation. If you need further assistance, please don't hesitate to reach out to our social media team at LG on Facebook or Twitter at @LGUSSupport. They'll be happy to assist you. We value your feedback, and we want to ensure your satisfaction with our products. ^Sam
Written by a customer while visiting lg.com
Customer Rating
1
Rusting
on August 29, 2023
Posted by: KMR11
from Illinois
[This review was collected as part of a promotion.] Junk, barely lasted 13 months.. rusting like crazy.
Quality
1
Features
1
Value
1
Response from lg.comBy LG Customer Experience team, Customer Care, August 29, 2023
Hello there! We're sorry to hear about your dissatisfaction with the LG PuriCare Dehumidifier. We value your concerns, so please leave your thoughts on our LG feedback page at http://spr.ly/6426PscSr so that our specialist teams can make future product and customer service improvements. ~Rita
Written by a customer while visiting lg.com
Customer Rating
5
Excelente uso para mi ambiente
on May 9, 2024
Posted by: Duilio Alvarenga
[This review was collected as part of a promotion.] Sí claro estoy utilizando este producto ya desde dos décadas ! Jamás se descompuso inclusive lo llevé a mi país, y es ahí donde mayor utilidad le doy !💪🏼❤️
Written by a customer while visiting lg.com
Customer Rating
1
Fire Hazzard
on November 13, 2024
Posted by: CT21001
High hopes for a well know name but it's pretty much garbage. I unplug it and it run. In fact it's constantly running. Now it doesn't remove humidity and doesn't shut off with full bucket. This unit is a fire Hazzard.
Response from lg.comBy true, LG Digital Care Team, November 18, 2024
Hey there! We want to help get your LG dehumidifier working again so you can turn it off when you want and continue to maintain it for a long time. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your unit, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
1
Features
4
Quality
1
Value
1