Customer reviews from lg.com
LG - PuriCare 2019 Energy Star 50-Pint Dehumidifier - Black
Average customer rating
4.3
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
107
4 Stars
21
3 Stars
4
2 Stars
7
1 Star
13
94%of customers recommend this product.
(
101 out of
108)
Customer Reviews for LG - PuriCare 2019 Energy Star 50-Pint Dehumidifier - Black
Posted by: Richard Maccani
from Northville, MI
Verified Purchase:Yes
I have two LG dehumidifiers running every summer, attesting to their consistent performance and durability. Their superior quality and efficiency make them my go-to choice for effectively reducing humidity levels. LG dehumidifiers truly excel in providing a comfortable and controlled indoor environment.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Dehumidifier--avoid
on July 14, 2023
Posted by: Paul555
bought in Summer of 2022; worked Ok; when I went to use it this May 2023, it would freeze up and not collect water.
All its tests said it was OK lol
I believe its either a design or manufacturing defect. Only 1yr warranty so I was out of luck!
All its tests said it was OK lol
I believe its either a design or manufacturing defect. Only 1yr warranty so I was out of luck!
Quality
1
Features
3
Value
1
Response from lg.comBy Carlo Bundalian, LG Social Media, July 19, 2023
We understand how frustrating it must be to experience difficulties with its performance. We apologize for any inconvenience caused and want to assure you that customer satisfaction is our top priority. To better understand the situation and provide appropriate assistance, we recommend getting in touch with our specialized support team. Even though the warranty period has expired, our dedicated team on Facebook or Twitter, reachable at @LGUSSupport, may still be able to help. They can assess the situation and explore potential solutions for you.
Written by a customer while visiting lg.com
Customer Rating
5
Exceptionally well designed
on July 18, 2023
Posted by: Steve Broxson
I have one which worked 24/7 for several years flawlessly. As compared with other dehumidifiers, this one is easier to empty and the bucket is much easier to clean when dirty. Of course, the filter is washable..
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: boru77
from Silver Lake NH, USA
Verified Purchase:Yes
Bought a month ago and it seems to be working well. seems well made, so far. Have had several other brands, all looked like clones of each other, all failed in 2 to 3 years, don't know if that's normal or not. This is the third bran I have bought , I hope it lasts longer than the others. Works well easy to use quiet and seems solidly built. Metal construction and triple sealed wires and 1 hour a day auto shut off to help prevent overheating, all good features
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Answered prayer
from Grand Rapids Michigan
Verified Purchase:Yes
I have owned dehumidifiers in the past that never lasted long.
The automatic defrost feature I pray will eliminate that problem.
The unit is built well, quality everything fits tight.
The water storage receptacle is easy once you learn how it fits, not that difficult to figure out.
Not loud for a dehumidifier, is keeping my finished basement dry and free of odors.
Very happy with purchase hope it lasts many years!
The automatic defrost feature I pray will eliminate that problem.
The unit is built well, quality everything fits tight.
The water storage receptacle is easy once you learn how it fits, not that difficult to figure out.
Not loud for a dehumidifier, is keeping my finished basement dry and free of odors.
Very happy with purchase hope it lasts many years!
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Rusting
on August 29, 2023
Posted by: KMR11
from Illinois
[This review was collected as part of a promotion.] Junk, barely lasted 13 months.. rusting like crazy.
Quality
1
Features
1
Value
1
Response from lg.comBy LG Customer Experience team, Customer Care, August 29, 2023
Hello there! We're sorry to hear about your dissatisfaction with the LG PuriCare Dehumidifier. We value your concerns, so please leave your thoughts on our LG feedback page at http://spr.ly/6426PscSr so that our specialist teams can make future product and customer service improvements. ~Rita
Written by a customer while visiting lg.com
Customer Rating
5
Excelente uso para mi ambiente
on May 9, 2024
Posted by: Duilio Alvarenga
[This review was collected as part of a promotion.] Sí claro estoy utilizando este producto ya desde dos décadas ! Jamás se descompuso inclusive lo llevé a mi país, y es ahí donde mayor utilidad le doy !💪🏼❤️
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
1
Features
4
Quality
1
Value
1