Customer reviews from lg.com
LG - PuriCare 2019 Energy Star 50-Pint Dehumidifier - Black
Average customer rating
4.3
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
107
4 Stars
21
3 Stars
4
2 Stars
7
1 Star
13
94%of customers recommend this product.
(
101 out of
108)
Customer Reviews for LG - PuriCare 2019 Energy Star 50-Pint Dehumidifier - Black
Posted by: Ashtronaut
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to set up.. just plug and play.. working great and I can see it pulling water from the basement .. I can see the difference on n basement air immediately… removing water from the bin is easy.. I brought hose to drain the water .. but didn’t get time to fix .. will try some time later. Not much noice at high speed fan setting.. overall.. very impressed till now
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: amanishijet
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a couple of months ago and it has been excellent at removing the moisture from my over 100 year old basement. I would recommend it almost without hesitation. The one hesitation i have is that the hose connector broke for continuous draining. i bought a much less robust plastic hose and have had zero issues as luckily I could connect this to the broken bit where the hose attached previously.
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Kay77
from Rhode Island
Verified Purchase:Yes
[This review was collected as part of a promotion.] Runs great! Quiet! Removes humidity for sure! Very easy to operate. Instructions easy to understand.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MayaAT
from Hawaii
Verified Purchase:Yes
[This review was collected as part of a promotion.] Its really stylish. I used to own a fridgidaire dehumidifier which I had no problem dumping out the water. LG bucket is huge so becareful not to spill the water when you remove it from the dehumidifier.
Pros: Style/Design, ease of use
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Flimsy
on December 29, 2021
Posted by: Coffeebean365
from Chicago IL
[This review was collected as part of a promotion.] It was not assembled correctly. It looks like this when I open the box...
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 30, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Schmo
from Norton, ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] This unit is very reliable and efficient. Runs pretty quiet, and I have noticed a big difference in the basement as to moisture.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Taichiguy
from Erie, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Happy with it so far. It is attractive, quiet and does the job. I would give it five stars, but I've only had it a month and I'm not sure if any problems will crop up. I hope not. If it continues to work the way it does for the next ten years, it will warrant five stars.
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: David K 471
from Germantown, New York
Verified Purchase:Yes
Got this in August after our 9 year old Dehumidifier died (lost its refrigerant charge) Saw many brands and after doing the research determined this might be the best replacement of our 8 year old dehumidifier. It arrived 3 days later and it weighs significantly less than the old one. After it was plugged in and turned on within 3 minutes it was condensating and filled the bucket in 5 hours. So it really works and it fills twice a day. It’s quiet in operation and it’s very effective at humidity removal.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com