Customer reviews from lg.com
LG - PuriCare 2019 Energy Star 50-Pint Dehumidifier - Black
Average customer rating
4.3
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
107
4 Stars
21
3 Stars
4
2 Stars
7
1 Star
13
94%of customers recommend this product.
(
101 out of
108)
Customer Reviews for LG - PuriCare 2019 Energy Star 50-Pint Dehumidifier - Black
Posted by: DuaneRK
from Clearwater, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product is exactly what I wanted. It had all features I needed and wanted. It def keeps the room I use it in dry.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ike73
from Tn
Verified Purchase:Yes
[This review was collected as part of a promotion.] First one developed a leak that was made right by LG. 2nd is doing what it should
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Pat2222
from Massachusetts
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and like for the most part. Works well, but some drawbacks are the bucket is a bit finicky to put back in and the humidity reader seems to read things a bit high: I tested against another measurer.
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: SDT822
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] This LG dehumidifier is excellent - easy to set-up and use, great features, high/low fan speed, reasonable amount of noise, and has a good sized reservoir. It has made a significant difference in the humidity level in our damp, musty basement. Highly recommend this product.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ray1001
from Virginia
Verified Purchase:Yes
Previous LG model had generally performed well for years so its replacement with another LG was a "given." The cantilever support of the water bucket should eliminate any potential problems arising from anticipated years of use but removing the bucket does require a degree of coordination. The bucket full alert light isn't visible from a distance. Otherwise, the machine is quiet and performs well.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: Happy to purchase
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased a month ago and working reliably. Simple buttons to set as needed for keeping the basement dry and the air fresh smelling. Easy to dump water from reservoir when it is full. I like both the size of the reservoir and the fact it is clear, so you can see the water level!
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Mari90
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought it month ago
It's works great
Love the color and the size is big for living room
Its easy to use
It's works great
Love the color and the size is big for living room
Its easy to use
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: TC41
Verified Purchase:Yes
I am not sure it operates correctly/efficiently. The humidistat never seems to come down to the level I have set (50%), and the unit runs continuously. Yet, it only seems to fill up the bin twice in 24 hours. I believe that is only about 26 or so pints? I have had it about 3 weeks, and think I should likely contact LG to discuss.
Quality
3
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, May 18, 2021
We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com