Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Average customer rating
4.2
(594 Reviews)
Rating breakdown 594 reviews
5 Stars
414
4 Stars
56
3 Stars
44
2 Stars
15
1 Star
65
79%of customers recommend this product.
(
376 out of
475)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Posted by: Jenny from the RFD
from Portland, ME
Verified Purchase:Yes
I bought this thinking it would have better battery life than my old 16, but it does not. Constantly have to plug it in (and yes, I have done all the tricks)
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Pablo, August 18, 2026
Hello Jenny. We are sorry to hear that the battery life of your new iPhone 17 Pro is not meeting your expectations, and we apologize for the frustrating inconvenience.
To maximize your battery, we recommend checking for software updates, reviewing app power usage under Battery Settings, and lowering your screen brightness.
If the issue persists, we suggest contacting Apple Support for a warranty diagnostic at:
📞1-800-275-2273 | 🔗 https://support.apple.com
For any AT&T service help, please send a direct message to our support teams on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T.
To maximize your battery, we recommend checking for software updates, reviewing app power usage under Battery Settings, and lowering your screen brightness.
If the issue persists, we suggest contacting Apple Support for a warranty diagnostic at:
📞1-800-275-2273 | 🔗 https://support.apple.com
For any AT&T service help, please send a direct message to our support teams on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T.
Written by a customer while visiting ATT.com
Posted by: Frymans Welding LLC
Verified Purchase:Yes
This purchase went very well.
Response from ATT.comBy AT&T CARE - Isabella, September 28, 2026
We are happy to hear that the purchase of your new iPhone 17 Pro went so smoothly. It is great to know that the transaction was seamless from start to finish.
Thank you for taking a moment to share your positive experience with us and for being part of our community!
Thank you for taking a moment to share your positive experience with us and for being part of our community!
Written by a customer while visiting ATT.com
Posted by: RamseyN
from Texas
Verified Purchase:Yes
It works well and is good looking phone
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, September 24, 2026
Hi RamseyN. Thank you for taking the time to share your feedback on your Deep Blue iPhone 17 Pro.
We are glad to hear that you enjoy its design and that the device is working well for you.
We appreciate your review and thank you for choosing us! 💙
We are glad to hear that you enjoy its design and that the device is working well for you.
We appreciate your review and thank you for choosing us! 💙
Written by a customer while visiting ATT.com
Posted by: Shavonne
from Vauxhall nj
Verified Purchase:Yes
As I’m exploring my device, I find it to be user friendly
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, September 24, 2026
Hi Shavonne! We appreciate you taking the time to post a review about your iPhone 17 Pro. It is great to know that you are finding the device easy to navigate and user-friendly as you continue to explore its features.
We highly recommend checking out the iPhone User Guide to learn more tips and tricks.
Find it here: 🔗https://support.apple.com/guide/iphone/welcome/ios
Thank you for sharing your experience with us.
We highly recommend checking out the iPhone User Guide to learn more tips and tricks.
Find it here: 🔗https://support.apple.com/guide/iphone/welcome/ios
Thank you for sharing your experience with us.
Written by a customer while visiting ATT.com
Posted by: Kate3
Verified Purchase:Yes
Phones great! Transition from old phone to new was a breeze
Response from ATT.comBy AT&T CARE - Isabella, September 21, 2026
Hi Kate3. We are glad to hear that your phone upgrade went so smoothly and that you are enjoying the new device. Please know that you can always get in contact with us on our social platforms if you ever have questions about your billing or plan options.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
We are incredibly grateful for your feedback and your decision to share it with our team.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
We are incredibly grateful for your feedback and your decision to share it with our team.
Written by a customer while visiting ATT.com
Posted by: Joycelyn04
from Georgia
Verified Purchase:Yes
Great products would recommend!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Iron Station, NC
Verified Purchase:Yes
So far, I love the phone. It is my 6th or 7th iPhone, so I’m familiar with the operation. I probably only use 25% of its capabilities, but I learn new things all the time.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: AAAR
from Ca
Verified Purchase:Yes
So far it’s been nothing but problems
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Kevin, August 9, 2026
Hi there, thank you for sharing your review with us. We are very sorry to hear that you are experiencing problems with your new iPhone 17 Pro. We want your device to perform flawlessly. Please send us a direct message sharing the specific issues you are facing so we can help you with troubleshooting or reviewing your exchange options. You can contact us via social media for a faster response.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com