Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Average customer rating
4.2
(594 Reviews)
Rating breakdown 594 reviews
5 Stars
414
4 Stars
56
3 Stars
44
2 Stars
15
1 Star
65
79%of customers recommend this product.
(
376 out of
475)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Customer Rating
3
Disappointed in the performance of the 17 Pro
on October 24, 2026
Posted by: Missed
from Florida
Verified Purchase:Yes
Battery doesn’t last long. Wish I had waited for the 18 the 17 seems to be slower and not up to what I was told about it’s performance. Disappointed
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T, AT&T Care, October 26, 2026
Thanks for reaching out! We are here to help optimize the battery life on your new Apple iPhone 17 Pro.
Please try these quick troubleshooting steps:
• Turn on Auto-Brightness to let your screen adjust automatically.
• Manage Background App Refresh in settings to stop unused apps from draining power.
• Update your iOS software to ensure you have the latest performance patches.
If the battery issue persists, you can exchange your device by visiting an AT&T store with your proof of purchase. Review the full details on the AT&T Return & Exchange Policy page: http://sm.att.com/26fe4044
For immediate, one-on-one assistance, feel free to DM us:
✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
AT&T CARE - Pablo
Please try these quick troubleshooting steps:
• Turn on Auto-Brightness to let your screen adjust automatically.
• Manage Background App Refresh in settings to stop unused apps from draining power.
• Update your iOS software to ensure you have the latest performance patches.
If the battery issue persists, you can exchange your device by visiting an AT&T store with your proof of purchase. Review the full details on the AT&T Return & Exchange Policy page: http://sm.att.com/26fe4044
For immediate, one-on-one assistance, feel free to DM us:
✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
AT&T CARE - Pablo
Written by a customer while visiting ATT.com
Customer Rating
5
Really, really, really, really good device. Love
on October 23, 2026
Posted by: Allen925
Verified Purchase:Yes
Really, really, really, really, really good device
Response from ATT.comBy AT&T CARE - Pablo, October 26, 2026
Thanks for contacting us! We always want you to get the most out of your new Apple iPhone 17 Pro.
If you ever need immediate, one-on-one help with your AT&T service and products, please DM us on our fastest support channels:
✅ X: @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
If you ever need immediate, one-on-one help with your AT&T service and products, please DM us on our fastest support channels:
✅ X: @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
Written by a customer while visiting ATT.com
Posted by: Cryonchick
from Dayton, NV
Verified Purchase:Yes
It’s an iPhone. Still same benefits and same quirks
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, October 22, 2026
Thanks for sharing your thoughts on your new iPhone 17 Pro! We're sure you'll enjoy all the benefits your new tech has to offer.
To get the most out of your device, check out our AT&T Device Support Portal: http://sm.att.com/3eb13980
If you ever need immediate, one-on-one help, please DM us on our fastest support channels:
✅ X: @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
AT&T CARE - Pablo
To get the most out of your device, check out our AT&T Device Support Portal: http://sm.att.com/3eb13980
If you ever need immediate, one-on-one help, please DM us on our fastest support channels:
✅ X: @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
AT&T CARE - Pablo
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Love my new iPhones! We had some difficulties setting it up but it’s still going strong! Great battery life also.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Las Vegas
Verified Purchase:Yes
A Christmas gift for the grandson, so far so good! He hasn’t managed to smash this one yet.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Poconos, PA
Verified Purchase:Yes
The product is exactly as described.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Joe in PA
from Pennsylvania
Verified Purchase:Yes
Horrible transfer process wasted hours trying to activate new phone only to find out not everything transferred over to new phone. Will be returning new phone and stick with old phone.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T, AT&T Care, October 14, 2026
Thank you for sharing your experience with us Joe, we want your upgrade to be seamless, and we are sorry to hear that the transfer process for your Apple iPhone 17 Pro was frustrating. Sometimes, data transfer can be interrupted depending on the way you are trying to pass this information over, if you will like us to take a closer look and ensure that everything gets transferred over, please contact us through any of our social media channels below, and we will be happy to help you.
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
AT&T CARE - Kevin
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: DeHill
Verified Purchase:Yes
New phone works great. Glad to be partnered with AT&T.
Response from ATT.comBy AT&T, AT&T Care, October 21, 2026
Thank you for the excellent review regarding your new iPhone 17 Pro. We are glad to hear everything is working smoothly and that you are enjoying being on our network. Your satisfaction and trust mean a lot to everyone here at AT&T.
We look forward to keeping you connected for a long time to come.
AT&T Care - Isabella
We look forward to keeping you connected for a long time to come.
AT&T Care - Isabella
Written by a customer while visiting ATT.com