Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Average customer rating
4.2 out of 5
4.2
(594 Reviews)
Open Ratings Snapshot
Rating breakdown 594 reviews
5 Stars
414
4 Stars
56
3 Stars
44
2 Stars
15
1 Star
65
79%of customers recommend this product. 
(
376 out of 475
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Customer Rating
5 out of 5
5
New phone
on August 19, 2026
Posted by: AnonymousA
from United States
Verified Purchase:Yes
Love the upgrades and the camera is amazing
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Smaller But Mighty!!
on August 18, 2026
Posted by: Christy Hill
from Ethel, Louisiana
Verified Purchase:Yes
I am getting use too my new iPhone 17 Pro. I went from an iPhone 13 Pro Max to an iPhone 17 Pro. I want to down grade to a smaller phone. The reason for this is because I need it to fit into my wristlet to bring inside my job.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Easy to use
on August 18, 2026
Posted by: Spastorino
from New york
Verified Purchase:Yes
Bought this phone for my 11 year old son he loves it
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Little disappointed
on August 16, 2026
Posted by: Mikedc
from Springfield,oh
Verified Purchase:Yes
Phone does not seem to react as fast to touch as my previous iPhone 15 did. Battery life is better but not much difference from previous.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Kevin, August 27, 2026
Thank you for sharing your feedback with us. We are glad to hear your battery life has improved, but we are truly sorry that your new iPhone 17 Pro feels less responsive to touch than your previous iPhone 15. We want you to enjoy a fast and seamless experience with your new device. Sometimes adjusting your touch sensitivity settings or installing the latest software update can help resolve this. Please send us a direct message so we can guide you through some troubleshooting steps or run a quick diagnostic check to ensure your screen is performing perfectly.

📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att

📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Smooth and easy
on August 16, 2026
Posted by: Trina G
from Brownsville, TX
Verified Purchase:Yes
Upgrade and trade in went so smooth. Only issue is we had to return to the store for help getting the final set up.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Blue Moon
on August 15, 2026
Posted by: Bitburger69
Verified Purchase:Yes
Vibrant color; excellent functionality
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Pro 17
on August 13, 2026
Posted by: Anonymous
from Kcmo
Verified Purchase:Yes
Love this phone. The phone and features are great
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Reported Stolen
on August 12, 2026
Posted by: Joe Dx
Verified Purchase:Yes
When I tried to set up the phone, I found out someone had reported it stolen. Have to return it and get a new one. Total pain.
Response from ATT.comBy AT&T, AT&T Care, August 18, 2026
Hello, Joe!
Thank you for sharing your experience. We are incredibly sorry for the massive headache caused by receiving a device flagged as reported stolen, and we understand how frustrating it is to go through a return and replacement process.

If you need further assistance with your account or with navigating this process, please send us a direct message on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so our team can look into your options.

AT&T Care - Andres
Response from ATT.comBy ATTCare_Yvette, August 13, 2026
We understand how frustrating it is to receive a phone that was reported stolen. Please contact support if you need help completing the exchange. For a faster resolution, DM us on socials.

Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Written by a customer while visiting ATT.com
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