Response from ATT.comBy AT&T CARE - Kevin, September 30, 2026
Thank you for the excellent feedback! We are glad to hear that you are loving your new iPhone 17 Pro and that you had a great experience with our service. For any future assistance, you can reach us at:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
Response from ATT.comBy AT&T, AT&T Care, August 28, 2026
Hello, Moe. We are sorry to hear your new Apple iPhone 17 Pro fell short on connecting to our network right out of the box. This is definitely not the experience we want for you, and we apologize for the inconvenience.
We are ready to look into this network issue and get it sorted out. Please fill out our AT&T Secure Support Form to get started:
🔗 http://sm.att.com/37dd3341
If you prefer faster, one-on-one care, you can also send a quick Direct Message (DM) to our team on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). We will be happy to assist you. Thank you for choosing AT&T!
Good product. But pretty bad AT&T service regarding trade in process and waiving activation fee as stated on the contract. Some of the AT&T service members (phone and online chat) just had no idea what they were doing and/or refuse to provide solutions for me! Had to go to different places or call another service member, then go the issues solved right away, but wasted hours before that!
I am in love with the camera on the Apple iPhone 17 Pro, no other phone can compare. The phone itself is great, it’s user-friendly and easy to navigate its settings. The service on the other hand, I have not enjoyed. I’m new to AT&T and I have really spotty and unreliable service where I live (Colorado Springs, Colorado). I will contact support and see if there is anything that they could do to help me. I willing to give AT&T the benefit of the doubt.