Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Average customer rating
4.2 out of 5
4.2
(594 Reviews)
Open Ratings Snapshot
Rating breakdown 594 reviews
5 Stars
414
4 Stars
56
3 Stars
44
2 Stars
15
1 Star
65
79%of customers recommend this product. 
(
376 out of 475
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Customer Rating
5 out of 5
5
I 17 phone 📱
on August 29, 2026
Posted by: Happy Meal
from Rhode Island
Verified Purchase:Yes
Excellent Phone and Service
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, September 30, 2026
Thank you for the excellent feedback! We are glad to hear that you are loving your new iPhone 17 Pro and that you had a great experience with our service. For any future assistance, you can reach us at:

📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att

📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Network issues
on August 28, 2026
Posted by: Anonymous
Verified Purchase:Yes
The phone wouldn’t connect to the network
Response from ATT.comBy AT&T, AT&T Care, August 28, 2026
Hello, Moe. We are sorry to hear your new Apple iPhone 17 Pro fell short on connecting to our network right out of the box. This is definitely not the experience we want for you, and we apologize for the inconvenience.

We are ready to look into this network issue and get it sorted out. Please fill out our AT&T Secure Support Form to get started:

🔗 http://sm.att.com/37dd3341

If you prefer faster, one-on-one care, you can also send a quick Direct Message (DM) to our team on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). We will be happy to assist you. Thank you for choosing AT&T!

AT&T Care - Pablo
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Needed a new phone
on August 25, 2026
Posted by: Frances_H
from Asheville, NC
Verified Purchase:Yes
Love this upgrade! It runs so smoothly and the camera is really great!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
great device
on August 25, 2026
Posted by: BKDavis
from Minnesota
Verified Purchase:Yes
Great phone with great features! wonderful item.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
17 Pro
on August 23, 2026
Posted by: DHodgman
from Michigan
Verified Purchase:Yes
Love how fast it is and the always on screen.
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Good product, bad AT&T service
on August 22, 2026
Posted by: Wen C
from Evansville IN
Verified Purchase:Yes
Good product. But pretty bad AT&T service regarding trade in process and waiving activation fee as stated on the contract. Some of the AT&T service members (phone and online chat) just had no idea what they were doing and/or refuse to provide solutions for me! Had to go to different places or call another service member, then go the issues solved right away, but wasted hours before that!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Grade A++ Device
on August 22, 2026
Posted by: MeganBeth
from Colorado Springs, Colorado
Verified Purchase:Yes
I am in love with the camera on the Apple iPhone 17 Pro, no other phone can compare. The phone itself is great, it’s user-friendly and easy to navigate its settings. The service on the other hand, I have not enjoyed. I’m new to AT&T and I have really spotty and unreliable service where I live (Colorado Springs, Colorado). I will contact support and see if there is anything that they could do to help me. I willing to give AT&T the benefit of the doubt.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Satisfied
on August 21, 2026
Posted by: Anonymous
Verified Purchase:Yes
I love it great camera and screen
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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